Mango House, Seychelles, Lxr Hotels and Resorts

Omg what a lovely property, it's far from down town nestled along the sea side. Once u entered the property you will be wowww suite rooms are spacious with two large washrooms & swimming pool, interior is so beautiful once you entered the room there will be a welcome desserts, hats & bag from the Mango house, there in-house resturants are excellent. Breakfast serving is superb, they have Italian, Creoles & Japanese cuisine restaurants with delicious food, they have in-house bar. Reception area is so so beautiful facing the Indian Ocean, they have their small personal beach. This property is huge so you can walk around & explore the Mango House.Staffs are helpful. their in-house kitchen is also good with some Indian menu they have huge swimming pool & also surfing, kayaking activities. We would highly recommend when you are planning Seychelles trip

This is a phenomenal resort with such a beautiful yet intimate setting. A lush forest behind you and a dreamy ocean in front of you. The service is par excellence right from the welcome. The breakfast is superb and we ate at the Moutya for dinner which was a wonderful experience. Special mention of the staff Farheen, Bertrand, Elsa, Anna, Gillano,Deepak. But there were so many more that we interacted with who was so warm and gracious including Chaminda at the Gate and the lady in the Hijab

This was my second time at the Mango House Hotel in Seychelles, the first in October 2021, at which time I also posted a very positive review here about the hotel. There was fresh from the opening of the hotel. Based on very positive expirience, we visited the hotel again this year (2024. Unfortunately, it is with a painful heart that I cannot repeat what I wrote about the hotel 3 years ago. I would add that we have held diamond status in the Hilton hotel chain for years. Unfortunately, we did not feel we were treated this way from the arriving in the hotel. We were given a room close to the main pavilion, room number 24, with an entrance through the basement, dark and smelling of damp. The dampness was visible on the walls in the bathroom and room - see photos. Dust under the bedside lamps - the amount of it may indicate that it had not been removed for several weeks. We spoke to Iva (front desk manager??) repeatedly about the room's flaws, she even showed us 2 alternative rooms, which however were not much better at all. On the last day, to our surprise, Iva informed us with astonishment, she had received information from her supervisor that we were not satisfied with the room (!!!???). The situation took us completely by surprise. To be honest, we had hoped that, as a diamond member, the LXR hotel chain would plan for the arrival of guests with this status and book for them a room checked, cleaned and at least in good condition. Unfortunately, we got the impression that no one there thinks about it or plans for it. On the last (6th) evening during dinner, we were first approached by a woman who asked us about our impressions of her stay, GM? I don't know, because she didn't introduce herself. She was unimpressed by our comments. We got to know that she would talk to Iva, that's all. The standard of service, the interest of the guests by the management leaves much to be desired. The staff are left to their own devices, unsupervised. This is evident throughout the day and in every situation. And LXR hotels are all about the little things, about caring for the guest. This, by the way, was the case in 2021, under a different hotel management. Today, it's definitely not the standard of a 5* LXR-type hotel. As of today, my rating is 4*. It is a great pity, because the hotel is beautifully located, but for these less than 3 years it has been very neglected, technically and service-wise. A few specific comments: 1. Check-in: the staff did not greet us nice and firendly, gave us no information about the hotel, opening hours of restaurants, bars, absolutely NOTHING. The lady at reception only informed us that the system was currently down and that we should report to reception before dinner to sign the check-in form and pay the financial deposit. 2. As for the service - the reception desk pretend to be engaged in reading very important information on the computer, they do not notice the guests passing by. 3. At a glance you can see wh

This intimate property offers stunning ocean views with captivating wildlife, including birds, spiders, and crabs that add a unique charm to the experience. During the day, you may spot bats flying near the more secluded pool, where they peacefully make their home in a nearby tree. I booked this stay over 40 days in advance after attempting to reserve a room at their sister property, which was unfortunately sold out. While some reviews from top-tier Hilton members expressed disappointment, I remained optimistic. As the trip approached, I emailed the property with some questions. It took nearly two weeks to get a response, which was frustrating, and I almost canceled. However, they eventually replied with the details I needed, and I decided to keep my reservation. Upon arrival, we were warmly welcomed with refreshing towels and a drink, a thoughtful touch. Ahkmed escorted us to our room, which was waiting with a delightful welcome of macarons and dried coconut. Surprisingly, the bed was decorated for a honeymoon with animal-shaped towels—a charming but unexpected touch. The room was spacious, secluded enough for privacy yet conveniently located near one of the pools and the beach. Ahkmed also gave us a thorough tour of the property and shared some helpful tips for exploring Seychelles. The resort itself is breathtaking, offering an exclusive and relaxing atmosphere. Both the pools and the beach are never overcrowded, and fresh towels are always available. The food, while on the pricier side, is delicious, with breakfast included (though the options are limited and repeat daily). Emma and Lisa stood out for their excellent customer service, and the drinks are strong and worth the price. Stephane, the bartender at Solely, is friendly and skilled, and Sedrick at the Kokoye bar makes a unique special that’s worth trying. Overall, I would happily return and recommend a stay here at least once—it’s an unforgettable experience.

I am sitting in my beautiful room looking at the most beautiful view, reading a review from someone called Michael and hoping that I never meet him. This place is luxurious, laid-back and splendid. I arrived at 9.00am, was given a drink and was by one of three stunning pools by 10.00am. The staff could not be more willing to please and i am having a wonderful holiday.