Usuário convidado
29 de maio de 2024
The photos show a hotel surrounded by peaceful trees. In reality it is actually surrounded by a multilane elevated expressway that is adjacent to all the rooms. It is very noisy 24 hours a day with the cars, and the windows are not soundproofed. I arrived late at night and was told I would hate my allocated room of 220. It was horrible and they offered an 'upgrade' to another room, but then changed their mind wasting time. I changed rooms again next day. Rooms are clean inside, but most have a terrible smell from people smoking with the windows closed, despite supposedly being a non-smoking hotel. The carpets in the landing were dirty. The laundry room does not look like the photos, and the machines are condensers taking hours to dry, and your clothes might get stuck in the machine needing help. The breakfast is poor, and they ran out of bread, but reception offered to get some bread, but I did not have time to wait. The only things I liked was the housekeeper was helpful, and the rest of the staff were OK, and the location was convenient for the subway. But I thought the overall building facilities were very poor.
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