Su Shi Hotel (Shanghai Bund Nanjing East Road Subway Station)

Avaliações do Su Shi Hotel (Shanghai Bund Nanjing East Road Subway Station)

Su Shi Hotel (Shanghai Bund Nanjing East Road Subway Station)

No. 505 He'nan Middle Road, Huangpu District, Shanghai, 200001, ChinaVer detalhes do hotel
Su Shi Hotel (Shanghai Bund Nanjing East Road Subway Station)
Su Shi Hotel (Shanghai Bund Nanjing East Road Subway Station)Su Shi Hotel (Shanghai Bund Nanjing East Road Subway Station)Su Shi Hotel (Shanghai Bund Nanjing East Road Subway Station)
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Avaliações dos hóspedes

4/5
1228 avaliação
Avaliações verificadas
Agradável e bem localizado3.9
Comodidades3.8
Atendimento4.1
Limpeza4.0
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Todas as avaliações(1228)
Avaliações positivas(1085)
Avaliações com fotos/vídeo(268)
Fácil de se locomover(160)
Limpo e arrumado(149)
Equipe da recepção cordial(109)
Próximo ao metrô(98)
Preço adequado(71)
Conveniente para compras(60)
Isolamento acústico médio(48)
Retornaria(7)
Avaliações negativas(143)
Emilio Godinho
Quarto duplo
Hospedou-se em dez 2024
Casal
2 avaliação
2.7/5
Publicado em 11 dez 2024
Quarto sem janela, na cave e muito barulhento, os carros as pessoas até camiões, difícil dormir
Resposta da propriedade: Thank you very much for taking the time to provide us with your feedback. We are deeply sorry for the inconveniences you encountered during your stay, especially the lack of windows in the room, its location in the basement, and the noise issues that made it difficult for you to sleep. We understand that these problems have adversely affected your stay and we sincerely apologize for failing to meet your expectations. We strive to provide our guests with a comfortable and quiet accommodation environment, but obviously, we did not achieve this on this occasion. We will strengthen our staff training to ensure that we can respond promptly and provide effective solutions when guests encounter problems. We greatly appreciate your feedback as it helps us identify areas that need improvement. We promise to continue to work hard to enhance our service quality and ensure that every guest enjoys a pleasant stay. Thank you once again for your feedback and support. We look forward to providing you with better service in the future.
Nicholas123
Quarto duplo
Hospedou-se em out 2024
Casal
1 avaliação
2.7/5
Publicado em 28 out 2024
Smell was bad, molt everywhere in the bathroom. It is cheap, so we don't mind basic, but this was not okay.
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Resposta da propriedade: Dear guest,We deeply apologize for the dissatisfaction you experienced during your stay at our hotel. The odor issue and the shedding skin in the bathroom you mentioned are clearly not in line with our basic commitment to provide guests with a clean and comfortable accommodation environment. We understand that price may have played a role in your choice of our hotel, but this is absolutely not a reason to compromise on service quality and hygiene standards. Your feedback has served as a wake-up call for us, reminding us to take immediate action to ensure that all guest rooms meet and exceed guests' expectations.In response to the issues you reported, we have taken the following emergency measures:Enhanced Cleaning Procedures: We will conduct thorough cleaning of all guest rooms, with a particular focus on the bathroom area, to ensure the complete removal of any odors and shedding skin. Additionally, we will increase the frequency of daily cleaning to prevent similar issues from recurring.Improved Air Quality: We plan to install or upgrade air purification equipment to enhance the air quality in the guest rooms, ensuring that every guest can breathe in fresh and healthy air.Employee Training: We will strengthen employees' understanding and implementation of hygiene standards, ensuring that every employee can accurately identify and address hygiene issues that may affect guests' experiences.Thank you once again for your valuable feedback, which is crucial for us to improve our services. We are committed to continuing our efforts to ensure that every guest at our hotel enjoys a stay that is worth morethanwhattheypaidfor.Bestregards[HotelName]CustomerServiceTeam
Jenny_A
Quarto duplo
Hospedou-se em jun 2024
Negócios
145 avaliação
3.5/5
Publicado em 21 jul 2024
Very overpriced. Even nearby there are much better options but unfortunately they were sold out at that moment. Location is really great though
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Resposta da propriedade: Dear guest,Thank you very much for your feedback. We fully understand that the satisfaction of every guest is of utmost importance. Regarding the pricing concern you mentioned, we appreciate that price sensitivity is a crucial factor for consumers when choosing accommodations. We strive constantly to find the optimal balance between providing high-quality services and reasonable pricing, yet market fluctuations and special periods (such as holidays and large-scale events) may lead to price adjustments.At the same time, we deeply respect your personal choices and preferences. In this highly competitive market, every guest has the right to make decisions based on their ownneeds and budget. We sincerely welcome you to explore more options in the future and hope that wherever you choose, you will enjoy a delightful stay.Once again, we are grateful for your valuable input. If you have any specific suggestions about our hotel or need further communication in the future, we will be more than happy to listen and address them to the best of our abilities. We look forward to the opportunity to serve you again in the future and strive to earn your satisfaction and recommendation.Wishing you a pleasant journey and all the best![Hotel Name] Customer Service Team
Usuário convidado
Quarto superior queen
Hospedou-se em nov 2024
Sozinho(a)
3 avaliação
1.7/5
Publicado em 14 nov 2024
This was the worst hotel experience I've had since arriving in China. The room was filthy, smelled terrible, and had cobwebs everywhere. You can't imagine how dirty this place is. Be careful—they have rooms in the basement. I thought a room without a window would still be above ground, but it was actually in the basement. I had to switch to a room with a window to get a cleaner space, but even the new room was the worst I've stayed in during my entire trip to China.
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Resposta da propriedade: Dear guest,We are deeply sorry for the unpleasant stay you experienced and sincerely apologize for the inadequate service provided. Your feedback is of utmost importance to us, as it has directly highlighted significant issues in our hygiene standards, facility descriptions, and room allocation. In response to the specific concerns you raised, we have immediately taken the following measures:Enhanced Hygiene and Cleaning:We have promptly arranged for a professional team to conduct thorough cleaninganddisinfection of all rooms, with particular emphasis on the basement room you mentioned, ensuring that every corner meets high standards of cleanliness. Additionally, we will intensify training for our cleaning staff to guarantee the quality and frequency of daily cleaning tasks.Improved Room Environment:Addressing the issues of odor and spider webs, we will carry out a comprehensive environmental inspection and improvement program. This includes optimizing the ventilation system, implementing moisture control measures, and conducting regular pest control to create a more comfortable and healthy accommodation environment.Clear Room Information:Regarding the misunderstanding about the room location, we have now clearly indicated the specific location of each room, including whether it is located in the basement, in our booking system and at the front desk. This will prevent similar situations from occurring again.Once again, we apologize for any inconvenience caused and appreciate your valuable feedback.
Rolando Lloza
Quarto empresarial duplo
Hospedou-se em abr 2024
Casal
5 avaliação
3.0/5
Publicado em 28 abr 2024
The front desk speak not a single English. Check in was delayed by one hour checking our passport longer than at Pudong immigration so I imagined we are first time foreigner guest. They are not telling us why. Fast forward in the room. The room and the hotel is old. The room floor does not dry always small amount of water leak . Fortunately room cleaner gives us extra towel to act as carpet on the floor. Toilet has no Bidet which is so inconvenient. Hot water is good. There is no restaurant breakfast is on a very small room with only one table for 4guest. Fortunately the negatives are negated by the 3Rd floor chambermaid very good services. If I will book again I will choose this for location and the 3Rd floor chambermaid good service
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Resposta da propriedade: Dear guest, thank you for your stay at Sushi Hotel Nanjing East Road Subway Station Branch. We are very sorry that we failed to bring you a good check-in experience. As for the slow check-in at the front desk, the hotel has strengthened the training of staff on the check-in process for foreign guests to ensure that the next guest will not encounter the same problem. The hotel has no guest meals, only the staff restaurant, thank you very much for pointing out the shortcomings of the hotel, we will strive to improve and improve, provide customers with a clean and comfortable living environment, improve the quality of service. Thank you for your message, finally wish you a pleasant trip, and welcome you to visit again.
VANHENG
Quarto duplo
Hospedou-se em dez 2024
Sozinho(a)
5 avaliação
4.0/5
Muito bom
Publicado em 9 jan 2025
That’s ok
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Resposta da propriedade: Thank you very much for your understanding and positive feedback, it means a lot to us! If you have any needs or suggestions in the future, please feel free to let us know. We will continue to strive to provide you with better service and experience. Wish you all the best!
Usuário convidado
Quarto duplo
Hospedou-se em mai 2024
Sozinho(a)
14 avaliação
3.0/5
Publicado em 5 jul 2024
Close to downtown
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Resposta da propriedade: Absolutely, our hotel is conveniently located just steps away from downtown, offering easy access to all the city's bestattractions,restaurants, and shopping.""Yes, we pride ourselves on our central location. Our hotel is within walking distance to downtown's main street, where you'll find a variety of entertainment options and public transportation hubs.""Being close to downtown means that our guests can enjoy the city's vibrant atmosphere without having to worry about long commutes or traffic. It's the perfect spot for both business and leisure travelers.""We invite you to experience the convenience of staying close to downtown at our hotel. From the moment you arrive, you'll be immersed in the heart of the city's action.""Not only are we close to downtown, but we also offer complimentary shuttle service to and from the city center, making it even easier for our guests to explore all that the city has to offer."
Usuário convidado
Quarto standard twin
Hospedou-se em nov 2024
Família
1 avaliação
4.2/5
Muito bom
Publicado em 13 nov 2024
地理位置真的好,出門就是南京路步行街,房間裏面就能看見東方明珠,但是我們住的地方臨街的房間確實是有點吵,來的時候前台就跟我們説過了,我們選擇了臨街的房間。設施什麼的就比較老舊了,衞生的話就是還可以,房間挺大的,比我想象的要大。我們兩個大人帶了一個小孩。總體來説挺好的,喜歡斤斤計較的人就不要去了。
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Resposta da propriedade: 謝謝親親下榻宿適酒店,您的到來讓小宿的家蓬蓽生輝呢!酒店臨近地鐵站,步行約3分鐘,地理位置優越,鬧中取靜,房間設施設備一應俱全,附近餐廳多多,足以滿足您的味蕾,同時距離步行街約100米左右、靠近外灘、城隍廟、大悦城等眾多旅遊熱點,真的很方便呢,期待小主的再次光臨哦!
Usuário convidado
Quarto standard twin
Hospedou-se em nov 2024
Viaje com amigos
1 avaliação
1.0/5
Publicado em 12 nov 2024
從來沒有遇到這麼噁心的酒店條件,廁所一沖水臭到無法呼吸,臭水溝所有的味道都出來了,還有走廊全是臭味,第一個房間不滿意要換一個,才躺過一下船都沒用就要另外加30的清洗費,這黑店真是無敵了。實在沒辦法忍着臭味過了一晚,第二天早早離開。這種住宿環境太可怕了。一百元倒貼都不會有人想來。所有的設施都很舊,窗户壞的全是灰塵臟的,電梯也很臟很臭。這是從小到大第一次住過的最爛的地方
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Resposta da propriedade: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Usuário convidado
Quarto empresarial duplo
Hospedou-se em nov 2024
Sozinho(a)
3 avaliação
5.0/5
Excepcional
Publicado em 15 nov 2024
很好很方便 ,出門右轉30米就是地鐵2號線!走50米就是南京東路步行街!關鍵是前台吧員服務態度非常好!關鍵是我的行李在前台寄存幫我存放了一天!下次還來這家店!好評👍👍👍👍👍
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Resposta da propriedade: 尊敬的客人,您的讚譽如同温暖的陽光,照亮了我們前行的道路。您的滿意不僅是對我們工作的最高獎賞,更是激勵我們不斷追求卓越、超越自我的強大動力。我們深感榮幸能夠成為您旅途中的温馨驛站,讓您在繁忙的行程中感受到家一般的舒適與安心。您的肯定讓我們團隊的每一位成員都倍感振奮,它證明了我們的努力與付出是有價值的,也讓我們更加堅定了“以客為尊,用心服務”的信念。我們將繼續秉持這一宗旨,將每一位客人的需求放在首位,用心傾聽、細心安排、貼心服務,力求在每一次的接觸中都能超越您的期待。同時,我們也非常珍視您的寶貴意見,它們是我們不斷改進和提升的寶貴財富。我們將認真總結經驗,不斷優化服務流程,提升服務質量,確保每一位客人在酒店的每一刻都能享受到最優質、最貼心的服務體驗。再次感謝您的信任與支持,我們期待着在未來的日子裏,能夠繼續陪伴您走過更多的旅程,為您的每一次出行增添更多的美好與温馨。期待您的再次光臨,讓我們共同創造更多難忘的回憶。祝您一切順利,生活愉快,旅途愉快!
Usuário anônimo
Quarto superior queen
Hospedou-se em out 2024
Sozinho(a)
8 avaliação
4.0/5
Muito bom
Publicado em 26 out 2024
ห้องที่พักห้อง 406 หน้าต่างเสียหมดแล้ว เสียงรถภายนอกดังเข้ามาในห้อง เครื่องปรับอากาศบานสวิงเสีย อย่างอื่นพอใช้ได้ การเดินทางสะดวกมาก ใกล้แหล่งท่องเที่ยว
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Resposta da propriedade: ท່ານผู้รับชมที่เกียรติขອບคุณมากที่ท່ານเลือกโรงแรมของเราและໃช້เวลาอันมีค่า ສໍາหรับให้คำติชมกับเรา។ เรารู้สึกขอโทษจริงจรงຕໍ່ประสบการณ์ท່ານនៅห້ອງ 406 ໂດຍเฉพาะปัญหาต่างๆ เช่นหน้าต่างที่เสียหາຍ, เครื่องปรับอากาศที่ไม่ทำงาน และเสียงรถยนต์ที่รบกวน ซึ่ง ảnh hưởngอย่างชัดเจนต่อความสะดสบາຍใกรพັກผ่อนຂອງท່ານ.สำหรับปัญหาหน้าต่างที่ท່ານលើកถึง เรารู้สึกขอโทษจริงจรง. เราได้จัดสรรทีมชำระជំនួយมืออาชีพเพื่อตรวจสອບและซ่อมแซมฆเร่งด่วน ເພື່ອใแน่ใจວ່າปัญหาคล้ายຄลึงจะไม่เกิดขึ้นอีกครั้ง และให้สภาพแวดล้อมที่เงียบสงบมากขึ้นแกท່ານและผู้เข้าพັກคนອື່ນ.เกี่ยวกับปัญหาເຄື່ອງปรับอາກาศ เราขอโทษด้วย. เราໄດ້ตรวจสອບเครื่องปรับอາກาศໃນห້ອງ 406 ຢ່າງครบถ้วน และดูแลซ่อมแซมหรือเปลี่ยนใหม่ตามความจำเป็น ເພື່ອให้มັນทำงานได้ปกติ. เรารู้ดีว่าเครื่องปรับอາກาศมีความสำคัญต่อประสบการณ์การพັກผ่อน เราจึงจะเพิ่มการดูแลรักษาและตรวจสອບประจำวัน เພື່ອหลีกเลີ່ມີการเกิดเหตุการณ์คล้ายຄลึงอีกครั้ง.ພ້ອມกัน เรายังสັງເກດເຫັນถึงข้อดีที่ท່ານលើកถึง ກ່ຽວກັບการจราจรที่สะดวก และตำแหน່ງที่ใกล້ໆกับสถานที่ท่องเที่ยว. เราขອບคุณมากที่ท່ານให้การยอมรับ และเราจะສືບຕໍ່พยายາມปรับปรุงคุณภาพการບໍລິการในด้านอื่นๆ ເພື່ອให้ประสบการณ์การพັກผ่อนຂອງท່ານเป็นที่พໍใจมากຂึ້ນ.สุดท้าย เราขອโทษอีกครั้งที่เราทำให้ท່ານรู้สึกไม่สะดวก และหวັງท່ານจะให้โອກາດเราที่ຈະชดเชยความไม่พໍใจครั้งนี้. ຖ້າท່ານมีคำถາມเพิ่มเติมหรือต้องการความช่วยเหลືອอื่นๆ โปรดติดต่อเราตลอดเวลา. เรารอคอยท่านจะมาเยี่ยมฆอีกครั้ง และเราจะให้บริการที่ดีขึ้นแกท່ານ.ຂอให้ท່ານมีสุขทຸກฆดี!ทีมบริการลูกค้า [ชื่อโรงแรม]
Usuário convidado
Quarto duplo
Hospedou-se em dez 2024
Negócios
1 avaliação
5.0/5
Excepcional
Publicado em 21 dez 2024
房間很乾凈,服務人員很好,尤其是前台小姐姐,出門馬路對面就是地鐵,周圍小吃很多,很方便,房間設施齊全,性價比高,推薦
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Resposta da propriedade: 尊敬的客人,您的讚譽如同温暖的陽光,照亮了我們前行的道路。您的滿意不僅是對我們工作的最高獎賞,更是激勵我們不斷追求卓越、超越自我的強大動力。我們深感榮幸能夠成為您旅途中的温馨驛站,讓您在繁忙的行程中感受到家一般的舒適與安心。您的肯定讓我們團隊的每一位成員都倍感振奮,它證明了我們的努力與付出是有價值的,也讓我們更加堅定了“以客為尊,用心服務”的信念。我們將繼續秉持這一宗旨,將每一位客人的需求放在首位,用心傾聽、細心安排、貼心服務,力求在每一次的接觸中都能超越您的期待。同時,我們也非常珍視您的寶貴意見,它們是我們不斷改進和提升的寶貴財富。我們將認真總結經驗,不斷優化服務流程,提升服務質量,確保每一位客人在酒店的每一刻都能享受到最優質、最貼心的服務體驗。再次感謝您的信任與支持,我們期待着在未來的日子裏,能夠繼續陪伴您走過更多的旅程,為您的每一次出行增添更多的美好與温馨。期待您的再次光臨,讓我們共同創造更多難忘的回憶。祝您一切順利,生活愉快,旅途愉快!
Usuário anônimo
Quarto empresarial duplo
Hospedou-se em dez 2024
Outros
4 avaliação
1.5/5
Publicado em 8 dez 2024
女生非逼不得已別選擇。 訂了鐘點8小時衹為了寄放行李,前後在房裡沒待超過十五分鐘都感到極度不適。 時間還沒到就會有人來敲門提醒退房。
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Resposta da propriedade: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Usuário convidado
Quarto superior queen
Hospedou-se em dez 2024
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 2 dez 2024
位於南京路旁,繁華區,酒店旁邊都是小吃美食店,酒店設施也比較完善,熱水供應很好,床鋪也不錯,沒有異味,而且淡季價格很優惠,值得推薦。
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Resposta da propriedade: 謝謝親親下榻宿適酒店,您的到來讓小宿的家蓬蓽生輝呢!酒店臨近地鐵站,步行約3分鐘,地理位置優越,鬧中取靜,房間設施設備一應俱全,附近餐廳多多,足以滿足您的味蕾,同時距離步行街約100米左右、靠近外灘、城隍廟、大悦城等眾多旅遊熱點,真的很方便呢,期待小主的再次光臨哦!
Monvkiki-
Quarto superior queen
Hospedou-se em out 2024
Sozinho(a)
1 avaliação
3.6/5
Publicado em 10 out 2024
前台小姐姐很熱心,衞生還行,床品很乾凈,但是床架一般,桌子沒擦,衞生間衞生也比較一般,房間黴跡嚴重,建築年代有點久了,整體有點舊了,估計是需要重新裝修。房間窗户隔音差,國慶假期入住的,外面路上大車不少,噪音大,想要安靜的慎重。玩累了入睡就還行吧。 房間價格還可以,地理位置好,對面就是地鐵進站口,拐角就是南京東路,出門就能去步行街。真實評價
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Resposta da propriedade: 謝謝親親下榻宿適酒店,您的到來讓小宿的家蓬蓽生輝呢!酒店臨近地鐵站,步行約3分鐘,地理位置優越,鬧中取靜,房間設施設備一應俱全,附近餐廳多多,足以滿足您的味蕾,同時距離步行街約100米左右、靠近外灘、城隍廟、大悦城等眾多旅遊熱點,真的很方便呢,期待小主的再次光臨哦!
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