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1 noite
Avaliações dos hóspedes
4.1/5
61 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.1
Comodidades4.0
Atendimento4.2
Limpeza4.1
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Todas as avaliações(61)
Avaliações positivas(51)
Avaliações com fotos/vídeo(7)
Proprietário cordial(13)
Estadia excelente!(7)
Preço adequado(6)
Fácil de se locomover(5)
Localização conveniente(5)
Avaliações negativas(10)
Daniel Munell
Queen Room C
Hospedou-se em dez 2023
Viaje com amigos
8 avaliação
4.2/5
Muito bom
Publicado em 29 dez 2023
The staff was nice and the room spacious enough. It was a bit far away from the city center, like 50 mins from the Bund, but pretty good for of the cheapest options in all of Shanghai.
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Resposta da propriedade: Dear guest , welcome to China, welcome to Shanghai, thank you for staying in ZHIXIN hotel, it is our honor to serve you, to give you the best experience is our responsibility, Thank you for your evaluation. Thank you for your recognition.Hope you book and stay in our hotel next time.
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Mark Rocketfeller
Quarto queen standard
Hospedou-se em mar 2024
Sozinho(a)
6 avaliação
2.5/5
Publicado em 27 abr 2024
Very bad location. Far from everywhere. Quite dirty and noisy. Lots of old people around. It’s around a local area. The food is bad. Didn’t enjoy my stay.
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Resposta da propriedade: Dear guest, We're very sorry that we did not let you enjoy this stay in our hotel, in fact, our hotel has staff working 24 hours, you can ask them any trouble, any time, they will solve the problem for you immediately. By the way, our hotel transportation is very convenient, close to the bus station, subway station, may be you are not familiar with the traffic is far. Our hotel will pay attention to your comments, and the shortcomings will be corrected immediately to provide better service for guests. We will give you satisfaction next time. Thank you!
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tetsky19
Queen Room C
Hospedou-se em set 2023
Casal
10 avaliação
5.0/5
Excepcional
Publicado em 16 set 2023
The room is clean and cozy. They have a very soft bed and room smells fresh , they also have complete amenities and accommodating staff. Everything is excellent ☆☆☆☆☆.
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Resposta da propriedade: 尊敬的賓客您好,感謝您光臨本店,您的認可是對我們最大的鼓勵,我們將更加努力,為賓客提供優質的服務與舒適的環境,知心賓館全體員工期待您的再次下榻。
Usuário convidado
Queen Room C
Hospedou-se em ago 2023
Sozinho(a)
7 avaliação
2.7/5
Publicado em 24 ago 2023
The owner and staff are extremely nice and helpful, so service was very good. However, the room was pretty disgusting. It was damp and wet, and it smelled terrible. Water was leaking inside the windowsill. There was mold in the aircondition, which was also smelly and unhealthy. Not recommended.
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Resposta da propriedade: Dear guest, thank you for staying in Shanghai ZHIXIN hotel and giving us valuable comments. We are sorry that we did not give you the best stay experience. We will make timely improvements and strive to do better. We look forward to seeing you again.thank you.
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Jay
Queen Room C
Hospedou-se em jan 2024
Negócios
3 avaliação
4.7/5
Incrível
Publicado em 21 fev 2024
The room was large and comfortable. With a big bed and desk with chairs to work. I enjoyed my stay.
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Resposta da propriedade: 尊敬的賓客您好,感謝您光臨本店,您的認可是對我們最大的鼓勵,我們將更加努力,為賓客提供優質的服務與舒適的環境,知心賓館全體員工期待您的再次下榻。 Dear guest , welcome to China, welcome to Shanghai, thank you for staying in ZHIXIN hotel, it is our honor to serve you, to give you the best experience is our responsibility, Thank you for your evaluation. Thank you for your recognition.Hope you book and stay in our hotel next time.
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Usuário anônimo
Queen Room C
Hospedou-se em ago 2023
Sozinho(a)
1 avaliação
4.2/5
Muito bom
Publicado em 4 out 2023
It’s nice place for short journey, with restaurants near by even at night.
Can order take away as well .
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Resposta da propriedade: 尊敬的賓客您好,感謝您光臨本店,您的認可是對我們最大的鼓勵,我們將更加努力,為賓客提供優質的服務與舒適的環境,知心賓館全體員工期待您的再次下榻。
Adamoz
Guestroom (2 beds)
Hospedou-se em ago 2023
Negócios
3 avaliação
3.5/5
Publicado em 25 ago 2023
I had booked a room which supposed to be with a window, but got a window which is to the hotel hallway itself, the owner was really kind and had really good manners, the rooms needs to be serviced and fixed as it loos dull and broken
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Resposta da propriedade: Dear guest, thank you for staying in Shanghai ZHIXIN hotel and giving us valuable suggestions. Your suggestions are very important to us. We will make timely improvements and strive to do better. Hope to see you again.Thank you.
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TRITEAN ALEXANDRA ANDREEA
Queen Room B
Hospedou-se em ago 2023
Sozinho(a)
2 avaliação
4.2/5
Muito bom
Publicado em 16 ago 2023
The room was comfortable and well lit. They cleaned the room every day and replaced the supplies. The ac was working well, and the day staff was speaking English, so it was not that hard to ask for things if one can't speak Chinese. They were also very helpful!
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Resposta da propriedade: 尊敬的賓客您好,感謝您光臨本店,您的認可是對我們最大的鼓勵,我們將更加努力,為賓客提供優質的服務與舒適的環境,知心賓館全體員工期待您的再次下榻。Thank you.!Hope to see you again.
Edie Elizabeth Hurst-Kemp
Queen Room C
Hospedou-se em jul 2023
Sozinho(a)
12 avaliação
4.7/5
Incrível
Publicado em 31 jul 2023
Great location in Baoshan District, close to subway and buses. Owner really helpful and kind.
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Resposta da propriedade: 尊敬的賓客您好,感謝您光臨本店,您的認可是對我們最大的鼓勵,我們將更加努力,為賓客提供優質的服務與舒適的環境,知心賓館全體員工期待您的再次下榻。
Yassine 20
Queen Room C
Hospedou-se em dez 2023
Negócios
1 avaliação
5.0/5
Excepcional
Publicado em 11 jan 2024
Good service
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Resposta da propriedade: 尊敬的賓客您好,感謝您光臨本店,您的認可是對我們最大的鼓勵,我們將更加努力,為賓客提供優質的服務與舒適的環境,知心賓館全體員工期待您的再次下榻。Dear guest , welcome to China, welcome to Shanghai, thank you for staying in ZHIXIN hotel, it is our honor to serve you, to give you the best experience is our responsibility, Thank you for your evaluation. Thank you for your recognition.Hope you book and stay in our hotel next time.
Resposta da propriedade: 尊敬的賓客您好,感謝您選擇入住我們賓館,您的滿意是我們最大的動力,為您提供優質的服務是我們的榮幸也是我們的職責,很抱歉沒有給你帶來最好的體驗,事實上,在賓客入住期間有任何問題,任何時候我們員工都保證做到隨喊隨到,第一時間為您解決問題,不管怎樣,在此真誠向您道歉。知心賓館全體員工熱情歡迎您的再次光臨!
Resposta da propriedade: 尊敬的賓客您好,感謝您光臨本店並給予我們的評價,為賓客提供優質的服務與舒適的環境,是我們的追求,我們鄭重承諾:任何時候您需要幫助或不滿意,我們隨叫隨到為您解決問題直到您滿意為止。知心賓館全體員工期待您的再次下榻。
Aleksandr Plotnikov
Queen Room C
Hospedou-se em ago 2023
Sozinho(a)
12 avaliação
4.5/5
Ótimo
Publicado em 5 ago 2023
потрясающая цена/качество. однако немного грязно, могут возникунуть пробелмы с удобствами.
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Resposta da propriedade: 尊敬的賓客您好,感謝您光臨本店並對我們提出寶貴意見,您的認可是對我們最大的鼓勵,我們將更加努力,為賓客提供優質的服務與舒適的環境,知心賓館全體員工期待您的再次下榻。
kaikon
Quarto queen standard
Hospedou-se em jul 2024
Outros
46 avaliação
2.0/5
Publicado em 16 ago 2024
不乾淨。2樓走廊上有個老頭坐在塑料凳子上抽煙,好像是老闆的老公。
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Resposta da propriedade: 尊敬的賓客您好,感謝您入住上海知心賓館,很抱歉沒有給您滿意的體驗,我們向所有賓客鄭重承諾:有任何問題24小時隨時撥打客服電話,我們一定會隨喊隨到。您入住時有不滿意之處可以告訴我們,服務員會為您排憂解難的。順便説一下,走廊上是不允許抽煙的,那位違規抽煙的不可能是賓館員工。另外我們老闆是男士,不吸煙。