No.210 Century Avenue, Pudong New Area, Shanghai, 200120, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.7/5
Excepcional
2375 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.6
Atendimento4.6
Limpeza4.7
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Todas as avaliações(2375)
Avaliações positivas(2280)
Avaliações com fotos/vídeo(962)
Piscina excelente(335)
Equipe da recepção cordial(166)
Lindas vistas noturnas(126)
Ótimo para crianças(79)
Tem piscina infinita(66)
Difícil para estacionar(42)
Avaliações negativas(95)
Manuelvv
2 camas duplas premium com vista para a cidade
Hospedou-se em ago 2024
Família
21 avaliação
4.0/5
Muito bom
Publicado em 16 ago 2024
The hotel is in one of the best locations. We were early and were told that we couldn’t check in the room by 2 o’ clock - no problem. When we got back at 4 our luggage was already put into our room. Unfortunately the room was only set up for two, while we booked and were using it by 3 persons. The room is great but needs some attention, old lcd tv that showed wear and tear and don’t understand some of the design choices, such as not extending the red velvet all the way at least to the end of the bed. A tv was in the mirror buoying, but no remote and was not working anymore.
This hotel had a good pool, small but nice and there was a sauna, but it was closed for maintenance, but there was a steam room. Unfortunately, that could use some maintenance as well. Very little steam was produced, a lot a mosaic tiles were missing and there was some backdrop piece missing. Also in the pool area there were two experience showers, but both were not operational and in need of an urgent update. The breakfast was ok, but the selection was limited computing other 5 star hotels. Overall, I believe there are better options in Shanghai. The hotel feels outdated and in need of an urgent update.
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6/7
Resposta da propriedade: Dear Guest: Thanks for staying at Regent Shanghai Pudong and for your valuable feedback. Whilst we strive to provide the highest levels of Regent service, I was disappointed to read that we failed to make your stay memorable. Please accept our sincere apologies for the inconvenience brought to you. It is through feedback such as yours that we are able to constantly improve our services. Should your travels bring you back this way, I hope that you will stay with us again. —— Hotel GM Michael
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Usuário convidado
1 Cama King Size Premium com Vista para a Cidade
Hospedou-se em ago 2024
Casal
3 avaliação
5.0/5
Excepcional
Publicado em 11 ago 2024
August 10th is the day for my wife and I to get our marriage certificate. We also chose Pudong Regent Hotel. Sure enough, we were not disappointed. The hotel staff were very professional and friendly. Special thanks to Sheldon, head of Concierge, and Mr. Zhou, head of front office. Then I will recommend more friends to stay. Thank you again for your meticulous care during our stay.
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Resposta da propriedade: Dear Guest: Thank you for choosing to stay with us at the Regent Shanghai Pudong. I'm glad to hear that you chose to spend this very Romantic day with us and that Thomas acted with thoughtful kindness. I will be sure to pass your kind words along to our Front Desk Team. Should your travels bring you back this way, I hope that you will stay with us again. —— Hotel GM Michael
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Usuário convidado
1 Cama King Size Clube Regente Pérola Vista
Hospedou-se em jul 2024
Casal
2 avaliação
4.7/5
Incrível
Publicado em 14 jul 2024
Me and my girlfriend booked a one night stay at the Regent Pudong for her birthday. I would like to start off by saying Robin was fantastic from start to finish. I emailed several hotels for more information on spa and dietary information but Regent was the only one that got back to me thanks to Robin. He was also very helpful and added some nice touches to our stay during check in.
We stayed at the King Club Regent room with the Pearl view. Needless to say, the view was amazing and the decor and details were beautiful. The free minibar had decent offering. There were many amenities but no sanitary pads.
Spa was amazing with a great view. We booked the Legend Reborn massage and we enjoyed it lot, the pressure was just right. They arranged an English speaking masseuse for my girlfriend which was a nice touch. The only disappointment that we had was that both the sauna and steam room was not working in the female spa section.
As we stayed in the club room, we enjoyed afternoon tea in the club lounge. The view was once again, beautiful but there weren't many vegan options. However, one positive was that all the food had dietary information labeled which is hard to find in China.
The breakfast was fantastic, there were many options from Asian to Western cuisines, all of which were very tasty! Again, dietary information was there for each dishes. The only feedback is that some food was mislabeled as vegan despite having egg/diary in them!
Service was a highlight; from check in, afternoon tea, breakfast, the spa and check out. The staff were friendly, helpful and spoke good English and have great attention to detail.
Overall, I would recommend Regent Pudong and would definitely stay again.
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Resposta da propriedade: Dear Guest: Thank you for choosing to stay with us at the Regent Shanghai Pudong. I am delighted to hear that you enjoyed your stay and that Robin acted with thoughtful kindness. I will be sure to pass your kind words along to our Robin staff.At the same time, we attach great importance to the breakfast issue you mentioned. I have already forwarded this issue to our F&B department. Thank you very much for your feedback, which is the driving force for our continuous improvement. Should your travels bring you back this way, I hope that you will stay with us again. —— Hotel GM Michael
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Usuário convidado
1 Cama King Size Premium Pearl View
Hospedou-se em jun 2024
Casal
11 avaliação
4.7/5
Incrível
Publicado em 26 jun 2024
A truly 5 stars hotel. Select the pearl view room and u will not regret it. The night view is awesome! Mini bar is free including a bottle of red wine. Staff are all attentive and friendly. Especially a young man ( bell boy), I forgot to take down his name. He is very attentive and very quick to run over to help us with our luggage when we alighted from the taxi.
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Resposta da propriedade: Dear Guest: Thank you for choosing to stay with us at the Regent Shanghai Pudong. I am delighted to hear that you enjoyed your stay and that our staff acted with thoughtful kindness. I will be sure to pass your kind words along to our staff. Should your travels bring you back this way, I hope that you will stay with us again. —— Hotel GM Michael
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Paul
1 Cama King Size Premium com Vista para a Cidade
Hospedou-se em jun 2024
Casal
1 avaliação
4.7/5
Incrível
Publicado em 18 jun 2024
Outstanding facilities! The view from the pool is one of the best you’ll get of SH at night! Would stay again, if I could afford it
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Resposta da propriedade: Dear Guest: Thank you for choosing to stay with us at the Regent Shanghai Pudong. I am delighted to hear that you enjoyed your stay and that the charming night scenery of Shanghai allows you to fully enjoy it. Should your travels bring you back this way, I hope that you will stay with us again. —— Hotel GM Michael
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Moskovitch
1 Cama King Size Premium com Vista para a Cidade
Hospedou-se em nov 2024
Negócios
10 avaliação
5.0/5
Excepcional
Publicado em 30 nov 2024
Such a great hotel! First of all the team were really helpful and attentive and made me feel welcome. The room is great- specious, clean and modern. The shower is amazing. The food I. The hotel restaurant is delicious. Highly recommended!
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Resposta da propriedade: Dear Guest: Thank you for choosing to stay with us at the Regent Shanghai Pudong. I am delighted to hear that you enjoyed your stay. Should your travels bring you back this way, I hope that you will stay with us again. —— Hotel GM Michael
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Usuário convidado
1 Cama King Size Premium com Vista para a Cidade
Hospedou-se em out 2024
Viaje com amigos
7 avaliação
4.0/5
Muito bom
Publicado em 11 dez 2024
The facility in the hotel is a little old, but the swimming pool on the rooftop is brilliant as it’s wonderful view to see the skyline of Pudong, Shanghai.
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Resposta da propriedade: Dear Guest: Thank you for choosing to stay with us at the Regent Shanghai Pudong. I am delighted to hear that you enjoyed your stay and that infinity pool is very charming. Should your travels bring you back this way, I hope that you will stay with us again. —— Hotel GM Michael
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Jack S.
1 Cama King Size Premium com Vista para a Cidade
Hospedou-se em abr 2024
Casal
17 avaliação
5.0/5
Excepcional
Publicado em 17 abr 2024
Centrally located and close to Line 2. Good service and the infinity swimming pool is nice.
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Resposta da propriedade: Dear Guest, Thank you for choosing to stay with us at the Regent Shanghai Pudong. I am delighted to hear that you enjoyed your stay and Should your travels bring you back this way, I hope that you will stay with us again. ——General Manager Michael
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Lau Anh Chau
1 Cama King Size Premium com Vista para a Cidade
Hospedou-se em ago 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 5 ago 2024
Great and nice service
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Resposta da propriedade: Dear Guest: Thank you for choosing to stay with us at the Regent Shanghai Pudong. I am delighted to hear that you enjoyed your stay. Should your travels bring you back this way, I hope that you will stay with us again. —— Hotel GM Michael
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Y-n0
1 Cama King Size Premium com Vista para a Cidade
Hospedou-se em jan 2024
Sozinho(a)
14 avaliação
5.0/5
Excepcional
Publicado em 27 jan 2024
Good location and a modern hotel! The hotel provides the first round of complimentary minibar items for guests.
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Resposta da propriedade: Dear guest, thank you for choosing to stay with us at the Regent Shanghai Pudong. I am delighted to hear that you enjoyed your stay and that you are satisfied with the hotel's good location and the modern vibe. I will be sure to pass your kind words along to our staff. Should your travels bring you back this way, I hope that you will stay with us again.
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LStanley
1 Cama King Size Premium com Vista para a Cidade
Hospedou-se em jan 2024
Família
17 avaliação
5.0/5
Excepcional
Publicado em 17 jan 2024
Very friendly staff. Clean room. Location is perfect. Food is great. Mr Leo was super friendly. Thank you Regent hotel for your hospitality ❤️❤️
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Resposta da propriedade: Dear guest, thank you for choosing to stay with us at the Regent Shanghai Pudong. I am delighted to hear that you enjoyed your stay and that Leo acted with thoughtful kindness. I will be sure to pass your kind words along to our operation staff. Should your travels bring you back this way, I hope that you will stay with us again.
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Usuário convidado
Quarto do Clube Regente
Hospedou-se em dez 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 20 dez 2024
Simply excellent as you would expect from Regent.
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Resposta da propriedade: Dear Guest: Thank you for choosing to stay with us at the Regent Shanghai Pudong. I am delighted to hear that you enjoyed your stay. Should your travels bring you back this way, I hope that you will stay with us again. —— Hotel GM Michael
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Usuário convidado
1 Cama King Size Club Regent Vista para a Cidade
Hospedou-se em jun 2024
Casal
52 avaliação
4.5/5
Ótimo
Publicado em 12 jun 2024
The hotel is really nice and especially Derrick who upgraded our room ..must stay hotel in Shanghai
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Resposta da propriedade: Dear Guest: Thank you for choosing to stay with us at the Regent Shanghai Pudong. I am delighted to hear that you enjoyed your stay and that Derrick acted with thoughtful kindness. I will be sure to pass your kind words along to our Derrick staff. Should your travels bring you back this way, I hope that you will stay with us again. —— Hotel GM Michael
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amase
1 Cama King Size Premium com Vista para a Cidade
Hospedou-se em mai 2024
Negócios
34 avaliação
5.0/5
Excepcional
Publicado em 10 jul 2024
This Regent hotel it’s 5 starts hotel in Shanghai and in some western cities could be 6 stars. Really good hotel, convenience and so many good amenities
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Resposta da propriedade: Dear Guest: Thank you for choosing to stay with us at the Regent Shanghai Pudong. I am delighted to hear that you enjoyed your stay. Should your travels bring you back this way, I hope that you will stay with us again. —— Hotel GM Michael
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Putthida
1 Cama King Size Premium com Vista para a Cidade
Hospedou-se em jan 2025
Casal
1 avaliação
4.2/5
Muito bom
Publicado em 13 jan 2025
Good location but city room not nice view.
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Resposta da propriedade: Dear Guest: Thank you for choosing to stay with us at the Regent Shanghai Pudong. I am delighted to hear that you enjoyed the good location. Should your travels bring you back this way, I hope that you will book the pearl view room and appreciate the enchanting scenery —— Hotel GM Michael