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Avaliações dos hóspedes
4.4/5
88 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.4
Atendimento4.4
Limpeza4.3
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Todas as avaliações(88)
Avaliações positivas(76)
Avaliações com fotos/vídeo(14)
Ótimos quartos(22)
Estadia excelente!(16)
Fácil de se locomover(14)
Ótimo atendimento(14)
Limpo e arrumado(10)
Quartos grandes(10)
Próximo ao shopping(7)
Conveniente para compras(7)
Avaliações negativas(12)
Usuário convidado
Estúdio Executivo
Hospedou-se em set 2023
Família
9 avaliação
4.0/5
Muito bom
Publicado em 9 set 2023
There is Imago mall and metro L14 right next to Oakwood. So it's convenient if you use metro a lot. But if you use taxi, it's in Putuo district so not exactly in city center.
The room is clean however the corridor in front of the room smells bad. Think it comes from the carpet. Maybe they should change it.
Happy with the overall stay with Oakwood.
Traduzir
Resposta da propriedade: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. About the smell issue, we will figure it out and make the corridor be comfortable and better. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack Shen Front Office Manager
MissyLoo
Três Quartos Deluxe
Hospedou-se em dez 2023
Família
2 avaliação
5.0/5
Excepcional
Publicado em 31 jan 2024
Great service from the concierge.
Rooms are clean and huge, though the furnitures are not consider in the nines but good enough.
The location is really good as in the metro station is just right next to the hotel and the Imago mall is situated right next to the hotel as well. With a huge supermarket and loads of eateries.
Would definitely recommend this accommodation especially with kids.
Traduzir
Resposta da propriedade: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack ShenFront Office Manager
Usuário convidado
Dois Quartos Deluxe
Hospedou-se em jul 2024
Família
1 avaliação
4.7/5
Incrível
Publicado em 27 jul 2024
Breakfast could be better.
Traduzir
Resposta da propriedade: Dear customer, thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your feedback will make us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future.SincerelyJack Shen
Leonida
Estúdio Executivo
Hospedou-se em mar 2024
Família
51 avaliação
5.0/5
Excepcional
Publicado em 19 mar 2024
Nearby shopping areas..Super good Hotel..
Traduzir
Resposta da propriedade: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack Shen Front Office Manager
Usuário convidado
Suíte executiva
Hospedou-se em abr 2024
Família
1 avaliação
3.5/5
Publicado em 21 abr 2024
Good location but older faculties
Traduzir
Resposta da propriedade: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack Shen Front Office Manager
Usuário anônimo
Três Quartos Deluxe
Hospedou-se em abr 2023
Família
17 avaliação
5.0/5
Excepcional
Publicado em 2 mai 2023
Very close to IMAGO mall, easy to shop grocery and food, coffee. Easy access to hema. Nice service, very kind front desk
Traduzir
Resposta da propriedade: Dear Customer,We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future.Jack ShenFront Office Manager
WilliamNg_HK
Estúdio Executivo
Hospedou-se em jun 2023
Negócios
4 avaliação
3.7/5
Publicado em 23 jul 2023
good location and the room is clean
but not so many facilities are there
Traduzir
Resposta da propriedade: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack Shen Front Office Manager
KevinW
Quarto Executivo com 1 Quarto
Hospedou-se em set 2023
Casal
27 avaliação
5.0/5
Excepcional
Publicado em 20 set 2023
Great location, great appliances to use for cooking
Traduzir
Resposta da propriedade: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack ShenFront Office Manager
Kwai Lan
Estúdio Executivo
Hospedou-se em fev 2023
Negócios
8 avaliação
4.0/5
Muito bom
Publicado em 29 abr 2023
Choose to stay here due to the convenience of metro line and a shopping mall that has a super mart next to it. Restaurants are next door. Second home in Shanghai. Don’t bet too much on the breakfast or service, the rest is fine.
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Resposta da propriedade: Dear Customer,We were delighted to learn that you enjoyed your stay with us. At the same time, we have noticed the problem of breakfast and are improving it step by step. We hope to bring you better breakfast and service in the future. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in our property.Jack ShenFront Office Manager
Resposta da propriedade: 尊敬的住客,非常感謝您選擇上海奧克伍德酒店公寓。得知能夠達到您對上海奧克伍德的期望值令我們非常高興,同時也感謝您指出我們的不足之處,這將促使我們對自己提出更高的要求,未來能有機會為您提供更好的服務與體驗。再一次感謝您對上海奧克伍德的認可,期待您的下一次光臨!——前廳部經理Jack SHEN
Resposta da propriedade: 尊敬的住客,非常感謝您選擇上海奧克伍德酒店公寓。得知能夠達到您對上海奧克伍德的期望值令我們非常高興,這將促使我們對自己提出更高的要求,未來能有機會為您提供更好的服務與體驗。再一次感謝您對上海奧克伍德的認可,期待您的下一次光臨!——前廳部經理Jack SHEN
Resposta da propriedade: 尊敬的住客,非常感謝您選擇上海奧克伍德酒店公寓。得知能夠達到您對上海奧克伍德的期望值令我們非常高興,這將促使我們對自己提出更高的要求,未來能有機會為您提供更好的服務與體驗。再一次感謝您對上海奧克伍德的認可,期待您的下一次光臨!——前廳部經理Jack SHEN
Resposta da propriedade: 尊敬的住客,非常感謝您選擇上海奧克伍德酒店公寓。我們擁有單套間、雙套間及三套間等多種房型可供選擇,不同的房型擁有不同的特色比如陽台、開放式廚房等等。並且,上海奧克伍德位於#14號線曹楊路站上蓋,出行非常方便,距離靜安寺等知名商圈僅15分鐘車程,是您商務出差和居家旅行的好選擇。再次感謝您對上海奧克伍德的認可,期待您的下一次光臨!——前廳部經理Jack SHEN
Resposta da propriedade: 尊敬的住客,非常感謝您選擇上海奧克伍德酒店公寓。得知能夠達到您對上海奧克伍德的期望值令我們非常高興,這將促使我們對自己提出更高的要求,未來能有機會為您提供更好的服務與體驗。再一次感謝您對上海奧克伍德的認可,期待您的下一次光臨!——前廳部經理Jack SHEN