Avaliações do Oriental Riverside Hotel Shanghai (Shanghai International Convention Center)

River view of our hotel room is wonderful. The room is clean and comfortable. The hotel offers a breakfast buffet. The food is so so. The only reason to justify the cost is the view. Right behind the hotel (go out of the lobby, turn right and turn the corner) is an running/biking trail. We took a nice stroll in the morning. Service of the hotel staff is generally good with a miss here and there. The hotel is 15 min walk to the nearest subway station. We tried to hail a taxi to the hotel which is difficult due to complicated road design around the subway exits. We ended up walking to hotel which was quite an exercise carrying two suitcases each.

I would have given the hotel 5 stars. However, there are a few issues that need to be addressed. The cleaning of the showers and the bathrooms need supervision for the tardiness of the cleaning. There are molds over a period of time that have not been cleaned and, therefore, a breathing ground for bacteria. The ac temperature could not be reduced despite attempts by very friendly housekeeping staff and a young lady from the reception. It was stuck at 29 degrees. Despite the setting being set at 20 deg. I had to eventually resort to an open door and a wet towel on my forehead. On the positive side, the staff are very friendly and try and be helpful within their ability, I was fortunate to be given a very early check-in and an upgrade to the executive floor. The room size, balcony, views, etc. was excellent. The location is excellent. The concierge team was very helpful. I would certainly recommend the hotel and stay again despite the minor issues. Long walk to the reception and the lifts. I assume that due to the refurbishment, it's a temporary arrangement. Excellent value for money.