Stevan
15 de junho de 2024
At first staff is very unprofessional. They gave us only one key card which suppose to be placed inside of room that we have electricity. Well, if I need to go out and my wife needs to stay then I need to tske a key card to be able to use elevator. If I take it then she doesn't have electricity. If I leave it, then I can not come back to our room.
Second, staff is not friendly at all. They do not speak english, which is acceptable, but they do not make any effort to communicate. They ignore me and waiting that I start speak chinese or that I organize the way how we can communicate.
AC at our room didn't work properly, then I went to ask to change the room but AC in another room was the same. Window is very small on left corner of the room and look at the wall in front of window so there is not daily lights and ventialtion is very poor.
Also on app is written that they have laundry service, but that is not true. I asked few time different staff but all of them said that they do not have and they were a little rude.
I do not recommend this place to anyone, especially foreigners. We were at Ibis hotel nearby here and stayed there for 10 days and we had great experience. So Ibis hotel is the same budget hotel but much better service.
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