Avaliações do Feiyang Guesthouse

WARNING! Landlady will not return deposit unless you give her a 5 star rating! The location of the booking is not accurate. It does indicate the area, but not the specific apartment. After we called the landlady she immediately offered us a “free upgrade” for the inconveniences she caused. The apartment was in a bad condition, the toilet had issues and there were no towels. We are not too picky, so we made the best out of it. However, after our checkout she asked us to give her a 5 star rating. Since we did not want to lie, we decided not to give her a rating. When we asked her when we will receive the deposit back she said after she receives proof of our 5 star rating. Otherwise she will keep the deposit. Then she insisted that the “upgrade” is only free with the rating. When I complained to customer service, she claimed that my friends and I refused to check into our original booking because it was too high (6th floor). In reality, she never let us check into it and never mentioned paid upgrade or the condition. Furthermore, the “upgraded” accommodation was also on the 4th floor, which we didn’t mind. We don’t know where the original booking would have been but it was not consistent with the address provided in the first place and we neither refused to check in nor minded the 6th floor. Not that it was mentioned in the booking. Originally we did not want to leave a review, as it wouldn’t have been positive, but seeing how she threatens us to keep our 300 RMB deposit which is almost the price of the accommodation, we decided to leave an honest review to help other potential guest from not getting scammed. It could be that this accommodation got good reviews from other guests because they gave into the threats and eventually just wanted to get their deposit back.

Room was ok but bathroom was very dirty, I would not recommend Soaps provided were old, and some people in the morning came into the room to do a visit??? They opened the door without our permission while we were sleeping This happened 2 times during our trip

With kitchen and washing machines. Two bed rooms with two queen size beds. Good place for stay of 4 people. We were 1 adult and 3 kids. Had enough space for us.

Great location - near to mrt, has stores and food nearby, close to the center and if necessary convenient to go to Expo as well (direct line MRT). Friendly and helpful host, helped us to upgrade room for free.

房間麻雀雖小，五臟俱全，陽光充足，距離醫院也近。客服服務態度特別好，點贊👍👍👍，絕對五星好評

非常適合一家人出遊居住，室內乾淨整潔，傢俱齊全。

房間和服務都不錯

房間乾淨整潔，十分滿意

還行吧。客服電話不太好打。後來給升級了房間。

可以哦，房間挺好的，服務也相當好

很安靜的位置，設施齊全，整潔衞生，入住體驗很好，圖片是我準備離開時拍下來的，廁所和廚房忘記拍了，都很好。

房東非常好，很善解人意，在得知我們的特殊情況後，房東免費給升級了方便長者居住的房間，真的很暖心！

一家人過來的，兩個卧室足夠一家五口居住，適合帶小朋友的家庭。離上海的幾家醫院都非常近，步行可達，附近有地鐵，吃飯什麼的方便，步行到外灘大概2.5公里，位置很好。

説不出的失望😭😭一到樓下就感覺環境不好。上樓打開後，更是大吃一驚，從上到下從頭到尾，跟照片上沒搭一點邊。空調水還一直滴到房間，滴了一夜。這樣的，真的沒有400多的價值？🥹🥹