High Mountain Resort Shangri-La

The hotel faces Napa Sea and you see the vast grassland from your room. When it is summer time, the grassland becomes the “sea”, which should be nicer. The “hardware” of the hotel is very good, but what impressed me more is the “software” — service. Xiao He arranged free airport pick-up, and they came to pick my family of 5 up with 2 x 7-seater after I told them I had many pieces of luggage. They also prepared 2 canisters of oxygen in the car just in case we feel uncomfortable in the high altitude. During our stay, warm milk was provided at night and everyone was very friendly. It was a very comfortable and enjoyable stay for my family. Thank you!

環境：酒店就在納帕海，打開窗就可以一覽納帕海的景色。雖然11月沒有海，但還是喜歡淡季的安靜和冬天的蒼茫景色。 設施：房間裏有暖氣、空調、加濕器和製氧機，冬季比較乾燥有些輕微高原反應，酒店的設施齊全可以很好的休息和緩解。 服務：前台和服務人員都十分熱情，晚上有晚安牛奶贈送。早餐的米線很好吃。特別感謝卓瑪準備的生日小蛋糕和房間佈置。

位置：高山別莊就在納帕海景區，依山而建，站在陽台上就可以看到美麗的納帕海。雖然現在看不到海，但廣闊的黃綠交接的成片的草地，成羣的吃草的牛，馬；滿山的黃，紅葉卻也別有一番風情。 房間： 感謝前台和利達給升級的房間，辦完入住開酒店的buggy送我們到房間。打開房門的剎那感覺到了天堂，房間的地暖及壁爐都提前打開了，房間特別暖和，直接將冒雨從高鐵站驅車前來的陰冷感驅除。 衞生間很大，雙洗手盆，而且也有地暖覆蓋。天氣冷的時候真的是太友好了。房間也很貼心的配備了加濕器及氧氣設施。 早餐：提供基礎早餐。值得誇讚的是有全自動咖啡機提供現磨咖啡，對於我這個晨起不來一杯黑咖就感覺不舒服的人來講必須是個加分項。