Avaliações do Overseas Chinese Mansion Hotel (Shantou China Travel Service Bufeng Lotus Shop)
Overseas Chinese Mansion Hotel (Shantou China Travel Service Bufeng Lotus Shop)
No.7 Changping Road, Jinping District, Shantou, Guangdong, 515041, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.5/5
Bom
1653 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.4
Atendimento4.6
Limpeza4.5
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Todas as avaliações(1653)
Avaliações positivas(1604)
Avaliações com fotos/vídeo(313)
Estacionamento conveniente(164)
Preço adequado(144)
Equipe da recepção cordial(117)
Conveniente para compras(60)
Bem decorado(57)
Próximo ao aeroporto(42)
Muitas opções de refeição(19)
Transporte público conveniente(19)
Avaliações negativas(49)
James
Deluxe Twin Room
Hospedou-se em mai 2024
Viaje com amigos
6 avaliação
5.0/5
Excepcional
Publicado em 28 jun 2024
The hotel is very convenient for shopping and eating. There's nice food around the hotel. The room is very cosy and spacious, since they have renovated the rooms. You can take the public bus just outside the hotel to Zhong Shan garden easily. I will stay at this hotel again when I am going to Shantou.
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Resposta da propriedade: Dear guests and friends, thank you sincerely for your five-star review.衷心感謝朋友們的熱情推薦和好評,酒店的地理位置優越,新晉的網紅美食金新步行街和散步風景絕佳的金砂公園離酒店也就不到200米,酒店大院內還有大型超市卜蜂蓮花和中旅茶樓,長平路上也有多家潮汕美食小吃店,購物美食應有盡有,將愛車停放在酒店的地面或地下停車場,步行或者共享電動就能到達店裡品嚐新鮮熱乎的地道美食。周圍的景點也是豐富多選,必打卡的小公園景區,汕頭歷史文化博物館,汕頭旅社,老市區騎樓,海濱長廊,酒店還會根據客人的旅遊喜好推薦更多值得打卡的遊玩點。大堂內就能購買到機場大巴的快線車票,在機場也能乘坐快線直達酒店。重新裝修過的客房清新舒適,性價比高,感謝朋友們圖文並茂的展示自己眼中的華僑大廈,這是酒店的榮幸,也是我們不斷鼓勵自己不斷更新不斷進步的動力,再次感謝大家的支持,祝大家生活愉快,期待下次光臨。
JCnh
Quarto Simples(cama de casal)
Hospedou-se em nov 2024
Casal
22 avaliação
5.0/5
Excepcional
Publicado em 16 dez 2024
Nice place to be near to many spots. Ginsa park, ginsa pedestrian. Many eateries. Not a bad place to be.
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Resposta da propriedade: Dear guest,it is s great honour to receive your praise.We look forward to serving you better next time.汕頭華僑大廈酒店地理位置優越,近小公園景點,海濱路輪渡碼頭,華塢美食市場,網紅龍眼路美食步行街,萬象城和蘇寧商區等等,無論是目的性的遊玩還是休閑的散步,酒店都是距離選擇的最佳位置。停車場充足,內設新能源充電樁,院內有大型超市卜蜂蓮花,私房菜餐廳,足不出户就能選擇覆蓋公里的各種外賣,非常方便。客房是2019年重新設計裝修的,輕奢温馨,客房視野開闊,通風明亮,價格也是非常實惠。雖然和大家的見面可能衹是短暫,但是未來,汕頭華僑大廈酒店會一直在這裏提供舒適的家式環境,貼心的管家服務和傳承潮汕和僑文化,我們一直在,因為熱愛!
Decha Chunhakhantharot
Quarto Deluxe (Cama Individual)
Hospedou-se em abr 2024
Sozinho(a)
12 avaliação
2.7/5
Publicado em 16 mai 2024
Limited amenities water only 2 bottles in the room and you have to asking for more. And will only give another 2 bottles only (stay for 2 persons).
有限的Amenities房间里只有两瓶水,多问要但只给多两瓶(供两人入住)。
Loss key card but hotel charge 50 yuan per one piece (over price charge). This charge price did not mention. After negotiation reduce charge to 30 yuan (but still over price). Room rate 200 yuan but charge key card loss 30 yuan???
丢失钥匙卡,酒店收取每张50元的费用(超价收费)。这个收费价格没有提到。经过协商,费用降至30元。(仍然超价格收费)。房费200元但收取钥匙卡挂失费30元???
Hotel is look much older than the advertising picture.
酒店看起来比广告上的要古老得多。
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Resposta da propriedade: 尊敬的賓客朋友,很抱歉未能更好地為您解決問題,給您帶來最滿意的體驗。酒店客房配備的免費純凈水是2瓶景田純凈水和茶包,並且配備有潮汕工夫茶和一包茶葉給大家體驗潮汕工夫茶文化的魅力。如果是純凈水使用完需要客房進行配備,酒店是按照標價一瓶2元進行收費的,由客人自主選擇,還請您理解。房卡使用説明上確實有標明房卡遺失的有償説明,退房時同事們也會根據實際情況與賓客們交流,更加人性化地為賓客處理遺失或污損酒店物品的解決方案,很抱歉酒店的處理方案未能讓您滿意,是酒店在溝通方面未能更加有效滿意地幫您解決問題,請您原諒。酒店也會借鑒更多有效的酒店物品處理方法,讓朋友們在酒店體驗更加無憂更加滿意,期待下次能更好地服務您。Dear guests and friends, we apologize for not being able to better solve your problem and provide you with the most satisfactory experience. The hotel rooms are equipped with 2 bottles of Jingtian water and tea bags for free, and are equipped with Chaoshan Gongfu tea and a bag of tea to experience the charm of Chaoshan Gongfu tea culture. If the purified water needs to be equipped in the guest room after use, the hotel charges 2 yuan per bottle according to the listed price, and the guest is free to choose. The room card usage instructions do indeed indicate a paid explanation for the lost room card. When checking out, colleagues will also communicate with guests based on the actual situation to provide more humane solutions for handling lost or damaged hotel items. We apologize that the hotel's handling plan did not meet your satisfaction. It is because the hotel did not communicate effectively and satisfactorily to help you solve the problem. Please forgive us. The hotel will also learn more effective methods for handling hotel items, so that friends can experience a more worry free and satisfactory hotel experience. We look forward to serving you better next time.
Anh-Bao
Quarto Deluxe (Cama Individual)
Hospedou-se em ago 2024
Viaje com amigos
18 avaliação
5.0/5
Excepcional
Publicado em 5 set 2024
This was my 3rd stay at the hotel. Last year I booked a suite on the top floor that had a generous living/dining room - amazing deal. This time I booked two deluxe rooms with queensize beds - one for me and one for my buddy. The rooms were worth the money as well.
The Overseas Chinese Mansion hotel is quite affordable. It still has a better standard (room size, furniture, age, cleanliness) than many other Shantou hotels.
The hotel is conveniently located next to one of the biggest supermarkets in the area. Many small shops and restaurants line the streets around the hotel. One can walk to the famous „small garden“ in a couple minutes.
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Resposta da propriedade: Dear guests and friends, thank you for your comments, to achieve your request is our honor. The hotel is located at No. 7 Changping Road, search navigation is clearly visible, car can be directly entered, safe parking in the hotel's two major parking areas, free of charge to all hotel guests. Near the hotel, you can walk to Huawu food market, Huaqiao new village food pedestrian street and Longan road network Red Pedestrian Street. A small park and a waterfront promenade are also nearby. Those who are eating and eating can choose to walk to the place. They can save time by using the shared electric power at the hotel entrance safely. It is convenient and quick to find parking. The hotel rooms were redesigned and renovated in 2019. The old-brand rooms have been given a new look with an open and bright layout. Next time, you can experience the other series of rooms in the hotel and experience a different feeling, hotel will better maintain the new facilities, good service, to maintain the best performance-price ratio, Shantou Overseas Chinese hotel welcomes new and old friends to visit.
Cheng SQ
Quarto Simples(cama de casal)
Hospedou-se em jul 2024
Viaje com amigos
6 avaliação
4.7/5
Incrível
Publicado em 28 ago 2024
Hotel was renovated few years back. Staffs are friendly and helpful. The rooms are clean and the bathroom toiletries fully provided. Hot water flow is good compared to previous times when the flow is not constant. Overall renovated nicely. Of course room rates are up which is understandable. Direct airport bus to and from this hotel. Strongly recommended.
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Resposta da propriedade: Dear guests and friends, thank you very much for your praise. The hotel has notified the engineering department to deal with the hot water problem. Thank you for your reminder and understanding.酒店衷心感谢朋友们的入住分享和建议,会继续提升专业技能做最好的酒店服务,维护好酒店的环境,不断更新设施设备,做好客房卫生,全面提升酒店的各项条件和服务,为住店宾客们服务!感谢大家的理解和支持,欢迎大家到汕头来旅游,入住汕头华侨大厦酒店。
ChengHai
Ultimate Deluxe Twin Room
Hospedou-se em abr 2024
Viaje com amigos
1 avaliação
3.7/5
Publicado em 23 mai 2024
We had an enjoyable and comfortable stay. While the exterior looks retro, the rooms were new and modern.
Staff were friendly and helpful. There are many eateries in the vicinty too.
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Resposta da propriedade: Dear friend, thank you for your review. We look forward to receiving your five-star review next time.親愛的朋友,非常榮幸酒店的設施,環境和服務得到您的表揚和鼓勵。收到您入住期間愜意舒適的體驗反饋真的無比激動,酒店的客房設計輕奢環保,空間和視覺感受明亮舒適,客房無論是床品選擇,工夫茶具,還是一次性拖鞋都是同事們精心選品再投入使用的。酒店的同事們是羣可愛的本地人,我們除了將專業和真誠投入到自己的崗位和工作中,也互幫互助,團結合作。我們希望將自己對汕頭和酒店的熱愛投身在與您一樣的來自遠方的朋友們的服務中,讓大家感受汕頭人的熱情和酒店人的熱忱,祝大家生活美滿,一切順利!
Diec
Quarto Deluxe (Cama Individual)
Hospedou-se em mar 2024
Sozinho(a)
6 avaliação
5.0/5
Excepcional
Publicado em 16 abr 2024
Many food shops close to the hotel.. Airport bus ticket counter and departure stop. City bus stop in front of the hotel.
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Resposta da propriedade: Dear friend, thank you for your good comments.There are a lot of delicious food in the nearby market,It's well worth a try。感謝外國友人的選擇和支持,酒店有效發揮地理位置的優越性,對周圍景點,美食,交通做了更加詳細的介紹和總結,給賓客朋友更加具體的參考和選擇,有需要大家可以隨時聯繫酒店客服人員。酒店專設樓層免費開放洗衣房,放置烘乾機,開放閲覽室,設定地面地下停車場,新能源汽車充電樁,雙向機場直達快線等以便更快捷安全地服務到酒店的每位賓客朋友。汕頭華僑大廈酒店歡迎來自五湖四海的兄弟姐妹們,期待更好地服務大家。Welcome to Shantou all the time.
Tan Kok Lye
Ultimate Deluxe Twin Room
Hospedou-se em set 2024
Sozinho(a)
3 avaliação
4.7/5
Incrível
Publicado em 3 out 2024
Good location with friendly service staff
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Resposta da propriedade: Dear friend ,thank you for your choice and support.We will do better!酒店位於長平路7號,搜尋導航清晰可見,愛車可以直接入場,安心停放在酒店兩大停車區域,對所有住店客人免費。酒店附近步行就能前往華塢美食市場,華僑新村美食步行街和龍眼路網紅步行街。小公園景區和海濱長廊也在附近,邊吃邊玩消消食的可以選擇步行前往,節省時間可以選擇安全使用酒店門口的共享電動,節省尋找停車時間,方便快捷。酒店客房2019年重新設計裝修,老品牌的客房裝潢煥然一新,格局開闊明亮,下次您可以體驗下酒店的其他系列客房,體驗不一樣的感覺,酒店會更好的維護新設施,做好服務,保持最優性價比,汕頭華僑大廈酒店歡迎新老朋友的光臨。
Usuário convidado
Quarto Simples(cama de casal)
Hospedou-se em ago 2024
Viaje com amigos
16 avaliação
3.7/5
Publicado em 6 out 2024
Friendly staff.
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Resposta da propriedade: Dear friend, I'm sorry that we didn't get your five-star praise this time. We look forward to serving you better next time.酒店位於長平路7號,搜尋導航清晰可見,愛車可以直接入場,安心停放在酒店兩大停車區域,對所有住店客人免費。酒店附近步行就能前往華塢美食市場,華僑新村美食步行街和龍眼路網紅步行街。小公園景區和海濱長廊也在附近,邊吃邊玩消消食的可以選擇步行前往,節省時間可以選擇安全使用酒店門口的共享電動,節省尋找停車時間,方便快捷。酒店客房2019年重新設計裝修,老品牌的客房裝潢煥然一新,格局開闊明亮,下次您可以體驗下酒店的其他系列客房,體驗不一樣的感覺,酒店會更好的維護新設施,做好服務,保持最優性價比,汕頭華僑大廈酒店歡迎新老朋友的光臨。
Resposta da propriedade: 親愛的賓客朋友,衷心感謝您如此真誠肯定地讚揚酒店,我們會認真服務在店的每位客人,更細緻化地付諸行動,讓大家感受到酒店的温度,有家的感覺。酒店導航清晰,位置吃喝逛都非常便利,停車方便。新裝修後風格清新開闊。在店期間對住客得關懷也是酒店的細緻化服務之一,我們希望您在店期間能享受舒適温馨的住店環境,也希望傾聽您寶貴的建議,讓酒店可以更好地改進和服務您。新的一年,酒店在做好新的工作規劃和場地規劃的同時,會繼續深耕酒店服務知識,將設施,環境,衞生和服務做到極致,也衷心感謝新老客户的信任和支持,未來可期,期待您的下次回家!
Resposta da propriedade: 親愛的賓客朋友,期待下次可以得到您的五星好評,我們會更有動力繼續前進!酒店的地理位置優越,新晉的網紅美食金新步行街和散步風景絕佳的金砂公園離酒店也就不到200米,酒店大院內還有大型超市卜蜂蓮花和中旅茶樓,長平路上也有多家潮汕美食小吃店,購物美食應有盡有,將愛車停放在酒店的地面或地下停車場,步行或者共享電動就能到達店裡品嚐新鮮熱乎的地道美食。周圍的景點也是豐富多選,必打卡的小公園景區,汕頭歷史文化博物館,汕頭旅社,老市區騎樓,海濱長廊,酒店還會根據客人的旅遊喜好推薦更多值得打卡的遊玩點。大堂內就能購買到機場大巴的快線車票,在機場也能乘坐快線直達酒店。重新裝修過的客房清新舒適,性價比高,感謝朋友們願意分享和展示自己眼中的華僑大廈,這是酒店的榮幸,也是我們不斷鼓勵自己不斷更新不斷進步的動力,再次感謝大家的支持,祝大家新的一年“蛇”全“蛇”美!
Resposta da propriedade: 尊敬的賓客朋友,感謝您的點評,很榮幸酒店以性價比高和服務專業得到了您的認可和表揚,酒店一定再接再厲,發揚光大。華僑大廈酒店是汕頭本地知名的涉外三星級酒店,有歲月的沉澱,但是也順應時代的更新變化,19年酒店從本身出發,進行整體的規劃和技能培訓,客房設計和重新裝修,格局開闊,風格清新,適合家庭和商務出行。資深員工繼續深耕,新血液的加入,一起學習,一起成長,攜手將新時期的汕頭華僑大廈酒店做到更好。新一年我們會更加認真對待每個賓客的寶貴意見,努力更新改進,做到最好,歡迎大家來汕頭玩,入住汕頭華僑大廈酒店。
Resposta da propriedade: 尊敬的賓客朋友,感謝您的好評和寶貴建議,也很榮幸您能分享酒店的圖片給更多的朋友分享,這真的是件美好的事情。酒店的床被堅持一客一換,在整理床被的同時,酒店會更加留意床被的整潔程度,在細節處關注賓客朋友們的體驗感受,感謝您的提議,這也是酒店需要登記改進的問題,一定認真對待。衞生問題是酒店非常重視的工作之一,衞生間的清潔酒店會將您的反饋提交給客房部做統一加強和檢查,杜絕此類現象的出現。酒店針對性對部分客房做全面無煙處理,對有這方面要求的客人預留無煙房,有需要的朋友們可以提前致電酒店或者備註訂單,感謝您的建議,之後酒店會繼續加強無煙房設定,滿足更多賓客朋友們的需要。新的一年,願您我繼續向前,永不止步!
Resposta da propriedade: 親愛的賓客朋友,非常感謝您給酒店留下五分好評和表揚,我們更有動力繼續前進!酒店的地理位置優越,新晉的網紅美食金新步行街和散步風景絕佳的金砂公園離酒店也就不到200米,酒店大院內還有大型超市卜蜂蓮花和中旅茶樓,長平路上也有多家潮汕美食小吃店,購物美食應有盡有,將愛車停放在酒店的地面或地下停車場,步行或者共享電動就能到達店裡品嚐新鮮熱乎的地道美食。周圍的景點也是豐富多選,必打卡的小公園景區,汕頭歷史文化博物館,汕頭旅社,老市區騎樓,海濱長廊,酒店還會根據客人的旅遊喜好推薦更多值得打卡的遊玩點。大堂內就能購買到機場大巴的快線車票,在機場也能乘坐快線直達酒店。重新裝修過的客房清新舒適,性價比高,感謝朋友們願意分享和展示自己眼中的華僑大廈,這是酒店的榮幸,也是我們不斷鼓勵自己不斷更新不斷進步的動力,再次感謝大家的支持,祝大家新的一年“蛇”全“蛇”美!
Resposta da propriedade: 尊敬的賓客朋友,酒店很遺憾本次未能給您帶來舒適的入住體驗,在此向您表示最誠摯的歉意。衞生問題是酒店最重視的工作之一,一定認真登記改進,新一年除了提升員工專業技能培訓,也會加強檢查工作,無論是衞生還是設施設備,感謝您的提醒。假期接待的火熱在這兩日才漸漸恢復,很抱歉辦理入住時怠慢了您,酒店獨家設計並準備了酒店周邊美食美景地圖及酒店相關介紹圖冊,放置在前台枱麪的架子上供大家拿取和參考,前台同事也會主動向賓客們介紹周邊,期間未能給您及家人及時提供服務,請您諒解,也感謝您對酒店設計圖冊的喜歡。酒店使用的空調系統暫時沒有制熱功能,新一年會陸續做設備的更新和調整,目前衹有製冷,送風和除濕等適合南方天氣的功能,感謝您的提醒,酒店一定認真總結問題,做出改進。也衷心期待下次可以更好地為您和家人提供滿意的服務,祝閤家幸福安康,生活多滋多味!