Claire G
9 de agosto de 2024
Our stay at Serena Beach Resort & Spa was an absolute delight from start to finish. The combination of beautiful surroundings, excellent service, and unforgettable experiences made our visit truly special. One of the highlights of our stay was the fantastic time we had at the upstairs bar, where Ruth (also known as Nyota) made our night so much fun. Despite our less-than-stellar karaoke skills, Ruth encouraged us to take the mic, turning our evening into one of laughter and joy. Her energy and enthusiasm were infectious, and she made sure we had an unforgettable night that we’ll always look back on with a smile. We were also served by an amazing team, including Sandrah, Esther, Rebecca, David, and Alice, all of whom were absolutely lovely. Their friendly and attentive service made every moment at the bar and restaurant enjoyable. They went out of their way to ensure we had everything we needed, making us feel truly pampered throughout our stay. Evelyn, the front desk receptionist, was equally wonderful. Her warm welcome and helpfulness set the tone for our stay, and she was always there with a smile, ready to assist with any questions or requests we had. Our rooms were fantastic—clean, cool, and blissfully free of mosquitos. After a day of relaxing by the beach, it was a pleasure to return to such a comfortable and well-maintained space. The resort's attention to detail in ensuring a comfortable stay did not go unnoticed. Overall, Serena Beach Resort & Spa exceeded our expectations in every way. The combination of a beautiful setting, impeccable service, and memorable experiences made our stay truly wonderful. We left feeling refreshed, relaxed, and already planning our next visit. If you’re looking for a perfect beach getaway in Mombasa, Serena Beach Resort and Spa is the place to be!
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