Holiday Inn Shaoguan Downtown

Avaliações do Holiday Inn Shaoguan Downtown

Holiday Inn Shaoguan Downtown

No.32 Furong North Road, Wujiang District, Shaoguan, Guangdong, ChinaVer detalhes do hotel
Holiday Inn Shaoguan Downtown
Holiday Inn Shaoguan DowntownHoliday Inn Shaoguan DowntownHoliday Inn Shaoguan Downtown
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1 noite

Avaliações dos hóspedes

4.7/5
Excepcional
1041 avaliação
Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.6
Atendimento4.7
Limpeza4.7
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Todas as avaliações(1041)
Avaliações positivas(1009)
Avaliações com fotos/vídeo(187)
Café da manhã delicioso(97)
Quieto e confortável(70)
Próximo ao shopping(66)
Conveniente para compras(56)
Equipe da recepção cordial(47)
Piscina excelente(29)
Ar-condicionado fraco(20)
Buffet delicioso(10)
Avaliações negativas(32)
Maliya Laoshi
Quarto superior queen
Hospedou-se em jan 2025
Negócios
38 avaliação
5.0/5
Excepcional
Publicado em 22 jan 2025
Excellent. Very quiet and can sleep well. Very tidy and very polite and professional staff.
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Maliya Laoshi
Quarto superior queen
Hospedou-se em dez 2024
Negócios
38 avaliação
2.2/5
Publicado em 6 dez 2024
All good but the last night, there were two men smoking on the 9th floor which is SUPPOSED TO BE A NON-SMOKING floor. I Hope that Holiday Inn Shaoguan staff must be more strict with regards to the HIGH STANDARDS OF IHG HOTELS. They should live up to their name. Also, the refrigerator was not cold at all inside my room. There was no laundry bag as well and the room smelled stuffy and damped.
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Resposta da propriedade: Dear guest: Thank you for your comments, we are very sorry to bring you unpleasant experience, your feedback is very important to us, the hotel will guide our service team to make immediate changes, strictly in accordance with high standards of customer service quality, and strengthen the training of staff service skills and awareness, we sincerely look forward to your visit, witness the improvement we have made. --- Holiday Inn Shaoguan Downtown Marketing Department
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Usuário convidado
Quarto superior queen
Hospedou-se em nov 2024
Viaje com amigos
4 avaliação
4.2/5
Muito bom
Publicado em 16 dez 2024
The location is excellent, opposite to a big shopping mall. Will definitely come back next time!
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Resposta da propriedade: Dear guest,Thank you for choosing our hotel and taking your time to leave us a comment. The hotel is committed to providing travelers with an exclusive warm experience. We are pleased to be able to create an unexpected surprise and a warm memory for you during the trip. Thank you for your high recognition of the hotel. We are very encouraged to hear of your favorable comments. We look forward to having you back again! I wish you all the best.
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Usuário convidado
Quarto standard, 2 camas de solteiro
Hospedou-se em fev 2024
Família
11 avaliação
5.0/5
Excepcional
Publicado em 24 fev 2024
A beautifull position right next to a Shopping Plaza ,with a Starbucks ,KFC and Macdonalds.Warm water indoor swimming pool at 28 degrees ,and a Gym and a Sauna ! Excellent Breakfast , eggs,bacon,butter,toast and salmon & cheese.Filter coffee,cappachino and Espresso ! Friendly and helpfull staff and Hotel Manager ! Highly Recommended.
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Resposta da propriedade: Thank you for choosing our Holiday Inn Shaoguan Downtown! The shopping mall opposite the hotel is the local leisure and entertainment time slot. Thanks to the convenience of the shopping mall opposite the hotel, guests have more choices for leisure and entertainment. We hope that our sincere service and warm reception can provide you with the most comfortable stay experience. We look forward to seeing you again at Holiday Inn Shaoguan Downtown. Wish you and your family a happy life and a happy day!
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sun yan
Hospedou-se em dez 2023
Negócios
15 avaliação
4.7/5
Incrível
Publicado em 19 fev 2024
big room, but less maintance on the wall, saw some leaking record on the wall.
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Resposta da propriedade: Thank you for choosing our Holiday Inn Shaoguan Downtown! We will give feedback to relevant departments about your room problems, and the hotel will strengthen the inspection and maintenance of rooms. We hope that our sincere service and warm reception can provide you with the most comfortable stay experience. We look forward to seeing you again at Holiday Inn Shaoguan Downtown. Wish you and your family a happy life and a happy day!
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Usuário convidado
Quarto standard, 2 camas de solteiro
Hospedou-se em jan 2023
Casal
17 avaliação
4.7/5
Incrível
Publicado em 1 fev 2023
Great stay here. We liked it so much after travelling in China during the Spring festival, we stayed an extra night . -quiet in the rooms -comfortable beds -high quality linens and towels -fast Internet -a 15 minutes car ride to both train stations -surprise fruit gift on forst day (image) - great servive from all staff, from front desk to room cleaner. Xiao Ming i cafe went to extra effort and was super helpful and thoughtful. -delicious breakfast with good coffee, french bread and yum dim sum. All in all we enjoyed some down time here and had a fantastic stay.
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Resposta da propriedade: Dear guests, thank you for choosing Holiday Inn Shaoguan Moortown as your stay. And give us five-star praise in the busy schedule. I am very glad that the front desk service can make your stay a pleasant experience. As you personally feel, let each guest can enjoy the service at home is our purpose, each guest's expectation is the direction of the hotel heart! We will continue to work hard to provide you with more impeccable service and detailed experience, so that the journey is perfect, sincerely looking forward to your visit again! Once again, welcome to Shaoguan Moore City Holiday Hotel, let us meet you unexpectedly in Shaoguan, I wish you a happy life!
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Yulii_N
Quarto superior queen
Hospedou-se em jun 2023
Sozinho(a)
6 avaliação
5.0/5
Excepcional
Publicado em 29 jun 2023
Good location
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Resposta da propriedade: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay .We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
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Luciano
Hospedou-se em mai 2023
Negócios
96 avaliação
4.7/5
Incrível
Publicado em 5 mai 2023
Well, what do you expect of Holiday inn ? Exactly same standard wherever you go, here they do deliver it. Comfy bed, excellent pillow selection, all things works in the room, nice furniture and good lighting. Front staff very attentive and nice. Internet runs smoothly. Plus? Tvb Pearl (HK channel in English ) . Check in and check out seamless. You pay the price and it's worth every penny.
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Resposta da propriedade: Dear guests, thank you for your stay in Holiday Inn Shaoguan Downtown,and your recognition of the quality of my room. Holiday inn has been committed to providing first-class facilities and wholehearted service to hotel guests, making you feel at home in the hotel, looking forward to your visit again.
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Usuário convidado
Suite com 1 Quarto
Hospedou-se em abr 2022
Casal
44 avaliação
4.7/5
Incrível
Publicado em 3 mai 2022
Nice breakfast buffet and great pool, clean and beautiful. There are sauna in the locker rooms. I recommend.
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Resposta da propriedade: 尊敬的賓客, 非常感謝您對韶關摩爾城假日酒店得支持和認可!您對入住經歷的肯定是對我們最大的鼓勵,也是我們一直以來努力的方向。韶關摩爾城假日酒店致力於打造不離家也想住的城市度假酒店,超越常規的温暖、安全、舒適,達到更多層次的要求,最適合有品位的您。酒店提供免費停車場,免費韶關首家天幕恆温泳池、免費健身房、免費桑拿房、免費行李物品寄存等周到服務。酒店位於韶關武江區核心商圈,交通使得,出行方便,期待您的再次光臨!
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EUC rider
Quarto superior queen
Hospedou-se em abr 2023
Sozinho(a)
33 avaliação
4.5/5
Ótimo
Publicado em 4 jun 2023
One of the best hotels I have ever stayed in.
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Resposta da propriedade: Thank you for choosing Shaoguan Moore City Holiday Inn to be your stay, the hotel can get your affirmation we are very happy, but also let us work harder to do better service, once again welcome you to Shaoguan Moore City Holiday Inn check in, let us meet you unexpectedly in Shaoguan, I wish you a happy life!
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Labowoliyayaoli
Quarto standard
Hospedou-se em jan 2023
Casal
15 avaliação
5.0/5
Excepcional
Publicado em 21 jan 2023
Nicely
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Resposta da propriedade: 尊敬的客户:您好!非常感謝您入住摩爾城假日酒店,我們很感激您對酒店住宿提供反饋意見,感謝您對洲際假日品牌的信賴和支持。您的滿意就是我們最大的動力,讓我們在今後的服務中不斷提升。酒店全體員工,歡迎您下次光臨。祝您新年快樂,萬事如意!
Ohhoisan
Quarto superior queen
Hospedou-se em dez 2024
Família
18 avaliação
2.5/5
Publicado em 4 jan 2025
習慣性出遊就會寫點評,真是意想不到,一家洲際旗下四星的酒店可以差成這樣,除了地段好,啥也不是!空調整個酒店開制熱,把我們熱到出汗,要求給送風扇了,協調了很多次太熱了太熱了,安排電工調整,電工只是過來敷衍了事把空調開工按了兩下,説這就是送風了,我送你個鬼,開了更熱,喊他們送浴盆和嬰兒床給我們嗎!衹送床,等我們小孩洗完澡盆都沒送來…… 負責送過來的阿姨還説沒收到通知不知道有盆…… 早餐登記那個女的也是拽得一批,前台入住的時候明明説了贈送3份早餐給我的,她硬是説我只有兩份,我坐下來吃了,還進來很大聲説我們沒有訂含早的房型,這是額外送們的,第一:明明是前台答應送的,那你們送不到就是你們的問題,憑什麼來指責顧客,****一晚上幾百塊的垃圾酒店,要服務沒服務,送我怎麼了?補償我怎麼了?你們不應該做的嗎?第二:當眾羞辱顧客,還沒有覺得不好意思的,一副很拽的樣子,我楞是沒記住那貨的名字,1月1號早上在餐廳登記那個女的,點名批評她。 衞生:衞生是最可笑的,遙控鋪滿灰塵,地上還有上一個顧客落下的畫畫紙沒清理 總之這家酒店非必要千萬不要住,四星的收費標準,還説是高檔酒店… 除了門面啥也不是,去學學亞朵是怎麼定位的高檔酒店吧,避雷避雷避雷!
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Resposta da propriedade: 尊敬的客人,下午好,我們非常重視您的反饋並與第一時間瞭解了經過,酒店會優化流程和加強服務培訓,再次向您致以誠摯的歉意,希望您能給我們再次為您服務的機會!---韶關假日酒店市場銷售部
Liuxingya
Quarto standard, 2 camas de solteiro
Hospedou-se em jan 2025
Família
13 avaliação
5.0/5
Excepcional
Publicado em 13 jan 2025
酒店乾淨衞生,周邊環境很不錯,對面就是摩爾城,吃喝玩樂很方便。酒店早餐也非常豐富,酒店服務熱情周到。去風采樓,百年東街,韶州公園等景點也是比較近。
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Resposta da propriedade: 親愛的客人,非常感謝您的寶貴時間與我們分享您的入住體驗,我將會與我們前台及酒店同事分享您的讚譽與肯定,也希望您能將美好體驗分享給您家人和朋友,我們真誠歡迎您再次體驗洲際假日品牌酒店的微笑暖心服務。我們酒店還配有室內網紅恆温泳池和健身房,水質乾淨、定期消毒,您可放心體驗,享身心放鬆之旅。再次感謝您的五星好評,祝您萬事順意。---韶關摩爾城假日酒店市場銷售部
wy125
Quarto superior queen
Hospedou-se em nov 2024
Família
5 avaliação
4.0/5
Muito bom
Publicado em 29 nov 2024
酒店服務不錯,房間也很大很舒服,但空調可能是中央空調的關係,怎樣調溫度都顯示23.5度,睡到半夜還熱醒了。附近有很大的商場和很多餐廳,可以shopping ,在大型超市裡面可以逛很久。
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Resposta da propriedade: 尊敬的客人,感謝您對酒店提出的反饋,很遺憾此次未能讓您有一個滿意的入住體驗。您反饋的入住問題,我們都非常重視,已經第一時間和相關的部門溝通,希望在未來能為您繼續提供更優質的服務,熱切期待您再次光臨,祝您生活愉快!萬事順意!
Mr.Wonggg
Quarto superior queen
Hospedou-se em nov 2024
Casal
10 avaliação
2.5/5
Publicado em 11 nov 2024
韶关摩尔城假日酒店一次性拖鞋二次重用? 今晚辦入住到了房間拆了拖鞋發現有使用過的止血 貼 看到即时觉得好核心 马上打给前台经理得出的 答覆是’可能是小朋友乱玩放进去 马上拿一对新拖 鞋加送两份早餐 我听到马上笑了 也代表他们不重视这件事 我拒绝后又换一位领导 打上来说,本来想给你升级套房,但可惜没房了 一次性拖鞋本来是为了安全卫生 卫生 却变成传播疾病
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Resposta da propriedade: 尊敬的客人,感謝您對酒店提出的反饋,很遺憾此次未能讓您有一個滿意的入住體驗。您的反饋我們已第一時間相關部門進行溝通,可能為拖鞋供應商包裝時不小心掉入的,並無反饋為小朋友放入,給您造成的困擾,我們深感遺憾。無論如何酒店會持續加強對客房物資的檢查工作,您反饋的入住問題,我們都非常重視,希望在未來能為您繼續提供服務,熱切期待您再次光臨,祝您生活愉快!萬事順意!
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