joannelM6544FO
8 de outubro de 2024
We arrived very early hours , was greeted by the lovely reception staff and taken to our room which was ground floor next to the pool. We were welcomed by a lovely fruit platter and fresh bread, cold meats , cheese and cakes. The room was spotless with little extras of toiletries and tea and coffee. The room was kept spotless throughout, nothing was too much trouble for the funny kind gents tidying our room . He made fab towel art daily and on my birthday decorated the room beautifully with a surprise cake . The restaurants were all amazing . The main restaurant had plenty to chose from to suit all . The gentleman at the egg station knew what you liked as soon as he saw you .. even though we had visited 9 months prior ..the poached eggs were cooked perfectly . Themed nights were great , even on the seafood night which I was apprehensive due to allergies , the catering team even offered to cook me something separate. The Asian restaurant was great, lots of choices and tastes devine . American restaurant also fab , portion sizes very big and tastes beaut .. highly recommend the brownies. The pool bar staff, amazing , always keeping your drinks filled , the greeting we got was something else, quite emotional, welcoming us home as we were spotted across the pool . The staff in the restaurant can't do enough for you , always making sure your had what you need . The waiters in the lobby bar are outstanding, you never have an empty glass and drinks are amazing.. Special mention to " One More , Same Again " . The animation team, where do I start , I've never met a team like it , we have travelled all over the world but these guys made our holiday and are all friends for life, Aimee , Tegan , Yousef and Yousef , have so much energy , dancing, activity by the pool , entertainment at night , taking you off resort at night , spending quality time getting to know guests , but the special touch of coming to see everyone as they leave..amazing ..keep doing what your best at . Also Mr Mamood for making us feel like family and welcoming us, checking we are enjoying ourselves and have everything we need . Another fantastic holiday .. can't wait to see you all again for " one more "
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