Avaliações do Qiuguo Hotel(Shenzhen Futian Xiangmi Park)
Qiuguo Hotel(Shenzhen Futian Xiangmi Park)
First floor, Building 27, Zhuyuan Community, Jianye 3rd Street, Futian District, Shenzhen, Guangdong, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.8/5
Excelente
2566 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.8
Comodidades4.8
Atendimento4.8
Limpeza4.8
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Todas as avaliações(2566)
Avaliações positivas(2542)
Avaliações com fotos/vídeo(439)
Equipe da recepção cordial(244)
Fácil de se locomover(225)
Ambiente elegante(216)
Quartos grandes(135)
Próximo ao metrô(122)
Ótimo para viagens a negócios(74)
TV excelente(18)
Vista para o jardim(12)
Avaliações negativas(24)
Usuário anônimo
Quarto superior queen
Hospedou-se em nov 2024
Casal
3 avaliação
4.0/5
Muito bom
Publicado em 1 jan 2025
Location-wise, hotel is about a 5 minute walk from the entrance of the nearest metro station - with 3 traffic crossings to be made. There is a supermarket located within a minute walk from the hotel, but the nearest mall is about a 15 minutes walk away.
Check-in took a little longer than expected but things were smooth thereafter. Room provided was spacious and came with an outdoor patio. Room layout was good - room had a wooden platform alongside the wall which served as sitting space, as well as a working table. Toilet and shower were separate - shower area was well designed, with drainage lower than the actual shower area. Actual shower area was also anti-slip. Room was also a “smart” room and had an Alexa-like assistant that could turn on/off the lights, adjust the air conditioning and open/close the curtains through voice prompts. Room came with complimentary water and soft drinks that were refilled daily.
Make-up room service was generally excellent, though at time, certain amenities such as toilet paper were not refilled.
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Resposta da propriedade: Dear guest, we sincerely apologize for not being able to provide you with a perfect stay experience. Thank you for your feedback. Xiaoqiu will do her best to improve. We also hope that you can give us another chance here. Xiaoqiu sincerely invites you to stay at the hotel again. We will do our best to provide you with a satisfactory and comfortable stay experience! We hope to have the opportunity to provide you with better service in the near future!
Usuário convidado
Quarto Familiar com 2 Camas
Hospedou-se em nov 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 27 dez 2024
Have a nice stay!! Highly recommend!! Room is spacious and well-functioned.
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Resposta da propriedade: Xiaoqiu's happiness today comes from your affirmation ~~ hee hee ~~ Professional and warm Xiaoqiu will provide you with personalized service! Xiaoqiu's management norms come from having an excellent team, and an excellent team comes from an excellent enterprise! Xiaoqiu began with the appearance level, loyal service, stop moved ~ As long as the baby's home experience will give Xiaoqiu thumbs-up, all say value for money, looking forward to your next visit, I wish you a happy life!
Usuário convidado
Quarto superior queen
Hospedou-se em out 2024
Sozinho(a)
42 avaliação
4.7/5
Incrível
Publicado em 1 dez 2024
Thank you. It’s a wonderful night.
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Resposta da propriedade: When I was young, I didn't say what I meant, and when I grew up, I didn't mean what I said. When you came to Autumn Fruit Hotel, I regret that I did not communicate with you more. Our laundry room, our gym, our afternoon tea and breakfast were neglected. After checking out of the room only to think of you had a surprise general flash, disappeared in the vast sea of people. Your support for Autumn Fruit Hotel is unforgettable.
Tonda au Japon
Quarto superior queen
Hospedou-se em jul 2024
Sozinho(a)
33 avaliação
4.5/5
Ótimo
Publicado em 6 ago 2024
Very good service. Good area, very accessible.
Beds could be less hard and more comfortable.
In general it’s convenient.
Toilets were smelling a bit from canalisations.
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Resposta da propriedade: 尊敬的客人,很遺憾沒能給到您一次全5星的入住體驗,我們表示最誠摯的歉意。感謝您的反饋,小秋將極力改善。在這裏也希望您能再給我們一次機會,小秋誠摯邀請您再次入住酒店,我們將用盡全力,給您一次滿意、舒心的入住體驗!我們希望在不久的將來有機會為您奉上更好的服務!
Angela Phin Soon
Quarto Familiar com 2 Camas
Hospedou-se em nov 2024
Família
1 avaliação
3.0/5
Publicado em 6 jan 2025
Overall room interior was clean but then corridors and lift was quite stale - there is always a stale food smell in the lift.
Location wise was very near to MRT station though the station is one that requires you to make 1-2 transfers to many of the popular tourist areas. The surrounding though seem alive with shops and local malls were really not that good.
Ovetall for the price made for a triple room which is hard to find in SZ, I am no complaining too much.
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Resposta da propriedade: Dear Guest: Hello! We are very sorry that we failed to provide you with the best check-in experience. After receiving your feedback, Xiao Qiu promptly inspected the hallway and elevator areas. Going forward, we will increase patrol frequency in public areas to promptly address any shortcomings. We will also equip air fresheners to ensure freshness in these areas. Our elevators are maintained by professionals. Xiao Qiu will pay more attention to small details along with the staff. Thank you for your feedback, which is the driving force for Xiao Qiu's continuous improvement! We also hope you can stay with us again to inspect our improvements! Wishing you all the best~
Cecile
Quarto Familiar com 2 Camas
Hospedou-se em mai 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 24 jun 2024
The staffs are very nice and friendly, they recommend us some spots nearby. And there are some tourist spots ( garden and supermarket…) to go, which is around 10 mins walk. I totally high recommend to stay for one night or more.
The room is so pretty and clean. The view is good too. There is no any remote control and phone, but fun to tell - you can use the AI to tell what you want. This is my first time to use and It is easy for my family, even my parents.
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Resposta da propriedade: Green mountains are not as long as your eyebrows, water is not as clear as your eyes, across the mountains and rivers a few rain, Xiaoqiu life a you. Professional and warm Xiaoqiu is your personal butler, as long as you are satisfied, Xiaoqiu will rest assured! If the two love for a long time, and how in the morning and evening. Xiao Qiu is looking forward to your return
Amely Wai Ling
Quarto Familiar com 2 Camas
Hospedou-se em nov 2024
Viaje com amigos
2 avaliação
5.0/5
Excepcional
Publicado em 12 dez 2024
Very comfortable room and clean, service very good, all staff very good manners, nearly all the shop, recommended
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Resposta da propriedade: Dear guests, thank you for choosing Autumn Fruit Hotel, I am very happy to see your meticulous comments, Autumn Fruit is trying to build a better urban culture boutique hotel, we attach great importance to the comfort of the room and detail service, our intention is to bring you comfort, remember to pay attention to us and recommend us to your friends around oh, Sincere, friendly and simple autumn fruit people look forward to becoming friends with you! Wish you a happy life
Ann Twe
Quarto Familiar com 2 Camas
Hospedou-se em nov 2024
Família
2 avaliação
4.2/5
Muito bom
Publicado em 9 dez 2024
Decent hotel near 农林 station. It was not easy to spot the hotel as the signboard isn’t very striking. Front desk receptionist was friendly and helpful - promptly addressed all our queries during our stay. The AI in the room was an interesting touch.
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Resposta da propriedade: Dear guest, we would like to express ouisincerest apologies for not giving you aperfect stay. Thank you for yourfeedback, Qiu will try to improve. Herealso hope that you can give us anothe!chance, Xiaogiu sincerely invites you tcstay in the hotel again, we will do ourbest to give you a satisfactory andcomfortable stay experience: We hopeto have the opportunity to serve youbetter in the near future.
JING
Quarto superior queen
Hospedou-se em out 2024
Sozinho(a)
3 avaliação
5.0/5
Excepcional
Publicado em 18 nov 2024
Pros: friendly staff, sparkling clean, newly renovated, voice control of room facilities such as air conditioner and lights, nice selection of breakfast items, good coffee.
Cons: the gym and laundry room is a bit small, only has one set of washer/dryer, and only one treadmill, the air conditioner control in the gym is a bit tricky to use.
Generally speaking a very pleasant stay. Thank you!
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Resposta da propriedade: The slanting rain of the eaves, therefreshing of the canyon, the temperature difference between thenorth ano the south, the anxious mood,the changing life. Everything is designecwithout training a person. Thank you foryour support, we enioy the pleasure offive points of praise with trepidation,and at the same time calm down andcontinue to maintain the original heartLet all the passengers, keep this life sober
Usuário convidado
Quarto superior queen
Hospedou-se em nov 2024
Reservei para outra pessoa
8 avaliação
4.2/5
Muito bom
Publicado em 10 dez 2024
Booked for translator, price quality seems very nice. Didn't hear complaints.
So, good job!
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Resposta da propriedade: Dear guest, we would like to express our sincerest apologies for not giving you a perfect stay. Thank you for your feedback, Qiu will try to improve. Here also hope that you can give us another chance, Xiaoqiu sincerely invites you to stay in the hotel again, we will do our best to give you a satisfactory and comfortable stay experience! We hope to have the opportunity to serve you better in the near future!
Usuário convidado
Quarto Familiar com 2 Camas
Hospedou-se em out 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 6 nov 2024
The hotel was spotless, and the staff were incredibly helpful and friendly, always going out of their way to assist with any requests. The comfortable rooms and clean facilities made for a pleasant experience. Highly recommend for anyone looking for a welcoming and well-kept place to stay!
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Resposta da propriedade: Seeing this news, Xiaoqiu turned around happily twice. Xiaoqiu was moved soaked in the corners of her clothes, which could give you a good accommodation experience, which shows that Xiaoqiu, who served you, are very conscientious and attentive! You're welcome. It's an honor for Xiaoqiu to serve you~~ Xiaoqiu has only two wishes. You are by your side and by your side. Therefore, Xiaoqiu's service must try its best to be meticulous, so as to keep your heart and let you stay by your side all the time~ Make an appointment to come again~~
Spinningvortex
Quarto superior queen
Hospedou-se em set 2024
Casal
20 avaliação
4.7/5
Incrível
Publicado em 20 out 2024
Rooms were clean and everything was great- pretty cool that they had a voice assistant that controls everything in the room as well - service on the other hand can be improved; the reception didn’t activate my card and needed them to help me reset the card.
Traduzir
Resposta da propriedade: 尊敬的客人,沒能給到您完美入住體驗,我們表示最誠摯的歉意。感謝您的反饋,小秋將極力改善。在這裏也希望您能再給我們一次機會,小秋誠摯邀請您再次入住酒店,我們將用盡全力,給您一次滿意、舒心的入住體驗!我們希望在不久的將來有機會為您奉上更好的服務!
Resposta da propriedade: 小秋今天的快樂來自於您的肯定~~嘻嘻~~專業且温馨的小秋會給您提供個性化服務!小秋的管理規範源於擁有卓越的團隊,卓越的團隊源於卓越的企業!小秋始於顏值,忠於服務,止於感動~衹要在寶寶家體驗過都會都給小秋豎大拇指呢,都説物有所值,期待您的下次光臨,祝您生活愉快!
Alston 96
Quarto Familiar com 2 Camas
Hospedou-se em nov 2024
Família
18 avaliação
5.0/5
Excepcional
Publicado em 20 dez 2024
Comfortable environment! Location is not bad too! Staffs are friendly.
Traduzir
Resposta da propriedade: The slanting rain of the eaves, therefreshing of the canyon, the temperature difference between thenorth ano the south, the anxious mood,the changing life. Everything is designecwithout training a person. Thank you foryour support, we enioy the pleasure offive points of praise with trepidation,and at the same time calm down andcontinue to maintain the original heartLet all the passengers, keep this life sober
bernitos
Quarto superior queen
Hospedou-se em fev 2024
Casal
8 avaliação
5.0/5
Excepcional
Publicado em 18 mar 2024
Rooms are clean and smart-assisted. Location is a short walk to the train station. Very friendly staff and good service! Would recommend!
Traduzir
Resposta da propriedade: Upon seeing this news, Xiaoqiu happily turned around twice. Xiaoqiu was already moved to the point where her clothes were soaked through and she was able to provide you with a great accommodation experience. This shows that the Xiaoqiu people who serve you are very serious and dedicated! You don't need to be polite, serving you is an honor for Xiaoqiu~Xiaoqiu only has two wishes, you are by your side, by your side. So Xiaoqiu's service must be as meticulous as possible to keep your heart and keep you by your side. Let's make an appointment for your return