Lavande Hotel (Shenzhen Baoan International Airport)

Nearby airport good location very clean

Having a hot drink (just light tea) during check in and easy access to a pot of fruits/tiny snacks, a coffee/tea dispenser were v nice touches. Missed the free (we think) breakfast - forgot n don’t think staff said anything as well. Slept well but we notice theres a window that’s kept open for ventilation, and the hotel is right next to a petrol station and open canal (no smells noted). Best part is the free shuttle bus to n fro airport - earliest was 520am (which we needed) & they even gave us a wake up call. First shuttle was packed on this trip - pls register the day before, we were glad we did.

Great Location and Room is Huge

Good service and frequent shuttle service to airport and helpful courtesy staffs

Not a nice experience. The hotel is located directly on a busy road. After seeing the room, and hearing the noice inside the room (even with the windows closed) I asked the staff if there was a room available on the other side of the hotel (the backside is not located at the road). This because I'm a really light sleeper and I'm not good with noice during the night. There was a room free, but only with two beds. I could have it but had to pay (quite a lot) extra money for this. I find it regretful that the hotel rather has it's customer have a bad night sleep, than offer something extra for the customer (which doesn't cost them anything, the other room was available and was not used for the night). Besides this the internet was poor. Also in their pictures they show pool table and gym, but they are not at the hotel.

Minibar fridge was disconnected and lighting setup was teally not convenient with a ceiling lamp ON which was really bothering.