Interlaken OCT Hotel

Avaliações do Interlaken OCT Hotel

Interlaken OCT Hotel

East Overseas Chinese Town Tea Brook, Dameisha, Yantian District, Shenzhen, Guangdong, 518083, ChinaVer detalhes do hotel
Interlaken OCT Hotel
Interlaken OCT HotelInterlaken OCT HotelInterlaken OCT Hotel
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1 noite

Avaliações dos hóspedes

4.4/5
1179 avaliação
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.3
Atendimento4.5
Limpeza4.5
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Todas as avaliações(1179)
Avaliações positivas(1068)
Avaliações com fotos/vídeo(385)
Quartos grandes(108)
Equipe da recepção cordial(102)
Vista para o lago isolado(101)
Café da manhã delicioso(71)
Ótimo para crianças(62)
Luxuoso(25)
Próximo à estação de trem(23)
Tem área de recreação para crianças(10)
Avaliações negativas(104)
Usuário convidado
Quarto com Cama King Size e Vista para a Montanha Deluxe
Hospedou-se em nov 2024
Casal
1 avaliação
4.0/5
Muito bom
Publicado em 18 dez 2024
We love the hotel. Though the location is a bit remote, the hotel room is large and comfy. We got upgraded to the lake side king size suite which is outstanding. We have our own sauna room in the suite. We enjoyed our stay in the hotel because we were looking for tranquility. The food is average but acceptable.
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Resposta da propriedade: We are glad to leave you with such a wonderful impression and make you love our hotel so much. We will continue to work hard and take it to the next level!
Beggie
Quarto Twin com Vista para a Montanha Deluxe
Hospedou-se em set 2024
Casal
16 avaliação
5.0/5
Excepcional
Publicado em 6 out 2024
A unique hotel with a beautiful scenery. Our first impression was quite positive when we saw the charming lobby decorated with flowers and glassware. At the front desk John Cheng Asst. Front Office Manager was very professional and kind. He upgraded our room and personally took care of us. During dinner Yolanda was very helpful and nice. She escorted us personally to show all the restaurants and different dining options. She even helped us with our meal selection. Moreover during breakfast Chris Huang helped us, although the breakfast buffet was very busy, he took the time to make us feel special. The room is very large with an amazing lake view. The bed is very comfortable. Although the hotel was opened in 2007 thanks to its dedicated personnel we had a wonderful holiday at this unique hotel.
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6/10
Resposta da propriedade: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Usuário convidado
Quarto com Cama King Size e Vista para a Montanha Deluxe
Hospedou-se em set 2024
Casal
2 avaliação
3.7/5
Publicado em 13 out 2024
Well they stay was for our anniversary we intentionally booked sth remote. So the hotel is beautiful just a bit old. It’s a resort type of place with huge rooms in a huge area. However, it’s really far away from everything with anything much around. We stayed for 2 nights, first night we enjoyed the free hotpot provided in our booking package (amount of food is fixed, not enough for us..) so we had to order sth from the closest supermarket which took 2 hours to arrive as it is really too far away. Second night we just took a 40mins ride to the closest city area for an early dinner as we didn’t know what to eat for lunch.. the package comes with the ‘theme park’ tickets,, but please don’t expect anything.. everything is closed in the park.. it’s like being abandoned for a decade :/ it’s a shame because the view there was amazing. I hope they would do some serious renovations to upgrade the overall amenities. Uh one more thing, the bed in the room. It’s SUPER HARD. It’s big but it’s like sleeping on the floor. I don’t know maybe some people prefer hard bed. Just not for us. What a shame.
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Resposta da propriedade: We are very sorry for the inconvenience of the experience, because the hotel and scenic spots are being upgraded, bringing you a bad experience, please understand, but also thank you very much for giving us some facility problems, we will also rectify this problem, thank you for your feedback!
Usuário convidado
Quarto com Cama King Size e Vista para a Montanha Deluxe
Hospedou-se em jul 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 4 set 2024
What a lovely trip in fairytale land. The place is amazing, the rooms are amazing. I don’t want to leave, I kept extending my stay! These folks have built the entire area very precisely to put a person in a meditative or romantic mood, either or both from choice. And Eric and Lucy at the tea room were so much fun just like the rest of the staff who checked on my needs multiple times. Definitely coming again. Definitely.
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Resposta da propriedade: Dear guest, thank you for your review of the hotel! Looking forward to your next stay.
Enjoying every bit
Quarto com Cama King Size e Vista para a Montanha Deluxe
Hospedou-se em nov 2023
Família
8 avaliação
3.5/5
Publicado em 1 jan 2024
Now hotel no have many activities , even food dnt have much variety , so it’s disappointing , and location is so outside so very difficult to manage .
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6/9
Resposta da propriedade: 親愛的客人,感謝您入住酒店,酒店地理位置獨特,房間內很多設施設備都進行了更換,新的一年我們會繼續努力,把軟件服務和硬件服務做的更加的完善,期待您再次的入住,祝您身體健康,萬事如意!
kittenmm
suite king size com vista para o lago clube premier
Hospedou-se em jan 2024
Família
3 avaliação
5.0/5
Excepcional
Publicado em 7 abr 2024
We love this hotel and when we want to have really good vacation, we choose Interlaken. I just hope breakfasts could be more western, better choice for western food. Same for evening buffet.
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Resposta da propriedade: 尊敬的客人,感謝您選擇本酒店,並對我們的工作加以肯定。能給您帶來開心的入住體驗,是我們酒店人最大的心願。期待您再次光臨!
Mogammad Rifat
Quarto com Cama King Size e Vista para a Montanha Deluxe
Hospedou-se em nov 2023
Família
7 avaliação
3.2/5
Publicado em 29 dez 2023
We stayed over at the hotel especially to use the hot springs just to find out that it was closed for maintenance. It would've been great if they let us know at the time of booking that the hot springs were closed. Outside of the hot springs, there isn't much to do. We went to the Knight Valley which cost an arm and a leg but there wasn't much else we could do. We could've visited just for the day and had the same experience without staying over at the hotel. A waste of money for sure. Nowhere on trip.com's hotel information does it mention that the hot spring's are closed for maintenance purposes. I would never have spent the money to stay over if I knew this in advance.
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Resposta da propriedade: 親愛的客人,感謝您入住酒店,酒店地理位置獨特,房間內很多設施設備都進行了更換,新的一年我們會繼續努力,把軟件服務和硬件服務做的更加的完善,期待您再次的入住,祝您身體健康,萬事如意!
Feenna Sabsy
Deluxe Lake View King Size Room
Hospedou-se em nov 2022
Viaje com amigos
1 avaliação
2.2/5
Publicado em 20 dez 2022
This is already our 3rd year coming to this hotel before Christmas but this year was our worst stay. We understand that this is a Chinese hotel and not all of them speaks English but the service was the worst this time. We ordered room service that took almost 2 hours. We asked for Cola or any soda, they also didn’t have and asked us to order from Meituan instead which would cost us almost 50RMB just for delivery itself. The park was closed. And they gave us a small room for the same price of the big one. Truly disappointing. They served only few options during breakfast too. Good thing we have good company, we still managed to enjoy our time by ourselves.
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Resposta da propriedade: 親愛的客人,感謝您入住酒店,酒店地理位置獨特,房間內很多設施設備都進行了更換,新的一年我們會繼續努力,把軟件服務和硬件服務做的更加的完善,期待您再次的入住,祝您身體健康,萬事如意!
Boss_ka
Quarto com Cama King Size e Vista para a Montanha Deluxe
Hospedou-se em mar 2023
Casal
5 avaliação
4.7/5
Incrível
Publicado em 25 abr 2023
My second time here, the hotel is again exceeded my expectations. Cant get enough of the view and the vibe here. Felt like I just went to Swisserland
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Resposta da propriedade: 感謝您的點評,這次沒有給您帶來您預期的服務,我們竭盡全力爭取下一次給您帶來一個更加完美的體驗!
Usuário convidado
quarto townhouse(cama queen size)
Hospedou-se em fev 2023
Família
7 avaliação
3.7/5
Publicado em 22 mar 2023
It’s a beautiful place surrounded by mountains. Delighted to get an upgrade. The lake view suite was spacious, elegant with a balcony. It’s super comfortable with a great view. The overall hygiene however should improve.
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Resposta da propriedade: We apologize for this little flaw and look forward to providing you with a better stay next time!
Usuário convidado
Quarto com Cama King Size e Vista para a Montanha Deluxe
Hospedou-se em jun 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 26 jul 2024
Able very good
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Resposta da propriedade: 短短几個字就可以看出來親對我們的喜愛,很開心能給您帶來一個完美的體驗,歡迎您再次光臨。
Usuário convidado
Deluxe Lake View King Size Room
Hospedou-se em mar 2024
Família
3 avaliação
4.5/5
Ótimo
Publicado em 6 abr 2024
The services are good
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Resposta da propriedade: Dear Guest, thank you for staying in Interlaken OCT Hotel Shenzhen! We appreciated your comments and looking forward to see you again!
Usuário convidado
Quarto Twin com Vista para a Montanha Deluxe
Hospedou-se em dez 2022
Viaje com amigos
2 avaliação
3.2/5
Publicado em 22 jan 2023
Overall was a great stay. Rooms are spacious and clean. Breakfast could have more western options since there are many foreigners visiting.
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Resposta da propriedade: Dear VIP: It is a great honor to serve you, we will make persistent efforts and continue to make progress, and will live up to your high expectations, please believe that every smile of yours is the goal of our efforts.
Usuário convidado
Quarto com Cama King Size e Vista para a Montanha Deluxe
Hospedou-se em jul 2024
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 30 ago 2024
very good
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Resposta da propriedade: 短短几個字就可以看出來親對我們的喜愛,很開心能給您帶來一個完美的體驗,歡迎您再次光臨。
Usuário convidado
Quarto com Cama King Size e Vista para a Montanha Deluxe
Hospedou-se em jun 2024
Família
4 avaliação
5.0/5
Excepcional
Publicado em 12 jul 2024
able good
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Resposta da propriedade: 短短几個字就可以看出來親對我們的喜愛,很開心能給您帶來一個完美的體驗,歡迎您再次光臨。