No.1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518001, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.7/5
Excepcional
4366 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.7
Atendimento4.6
Limpeza4.7
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Todas as avaliações(4366)
Avaliações positivas(4254)
Avaliações com fotos/vídeo(1505)
Café da manhã delicioso(412)
Equipe da recepção cordial(323)
Conveniente para compras(287)
Vista bonita(165)
Ótimo para viagens a negócios(146)
Piscina excelente(65)
Buffet delicioso(62)
Luxuoso(33)
Avaliações negativas(112)
Maximvdn
1 cama king
Hospedou-se em jul 2022
Negócios
24 avaliação
5.0/5
Excepcional
Publicado em 8 jul 2022
Tive uma ótima estadia, obrigado Arthur por toda a ajuda durante meu tempo lá. Gostaria que pudessem melhorar um pouco o café da manhã com mais diversidade, mas isso é um detalhe. Já foi muito bom.
Texto originalTraduzido pelo Google
Resposta da propriedade: Welcome to Grand Hyatt Shenzhen. Thank you for your suggestion, we will keep improving so that to reach your expectation. We look forward to welcoming you back soon.
Guerra
Quarto clube king
Hospedou-se em jun 2022
Casal
1 avaliação
4.7/5
Incrível
Publicado em 29 jun 2022
Adoro a localização, pois tem a montanha como parte da vista da cidade e deslumbrante durante o dia. O lounge executivo era um bom lugar para relaxar à tarde. Gostei de usar o banheiro automatizado que me deu aquela sensação de facilidade como parte da sala. Café-da-manhã teve uma boa escolha se preferir ocidental ou asiático. O tempo de natação foi relaxante, assim como não estava lotado. A estadia geral foi ótima para um staycation.
Texto originalTraduzido pelo Google
Resposta da propriedade: Bem-vindo ao Grand Hyatt Shenzhen. Obrigado por ficar conosco e por nos deixar uma avaliação completa. Estamos ansiosos para recebê-lo de volta em breve.
Cora
1 cama king
Hospedou-se em dez 2024
Casal
23 avaliação
4.5/5
Ótimo
Publicado em 22 dez 2024
Good location, near malls and train station. Friendly staff (Joy is very helpful). Relaxing by the swimming pool, hot bath in the spa area… highlights of the trip. Many food choices!!! Festive during Christmas season!
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Resposta da propriedade: Dear Guest,Thank you for choosing to stay at our hotel. We are glad to hear that you had a pleasant stay experience with us. We are committed to providing you with efficient service, clean spaces and delicious food to make your stays more comfortable. We are looking forward to welcoming you again.
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Ilovetravelaround
1 cama king
Hospedou-se em dez 2024
Casal
25 avaliação
5.0/5
Excepcional
Publicado em 7 dez 2024
Choosing Hyatt again and never feel disappointed! The room is very spacious and all the staff was wonderful with very friendly kind attitude! The only cons is the soundproof a bit bad, can hear the street sound
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Resposta da propriedade: Dear Guest,Welcome to Grand Hyatt Shenzhen and thank you for leaving us a comment. Located in the heart of Luohu District, Grand Hyatt Shenzhen offers the ideal location for business and leisure; adjacent to MixC Shopping Mall and linked to the city by Metro Lines 1, 2 and 9. Our eight distinctive restaurants and bar (as well as our resort-style spa) are waiting to provide you with a journey to tranquillity and well-being. Thank you for your kind words. We hope to see you again very soon.
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Usuário convidado
Quarto grand deluxe
Hospedou-se em nov 2024
Casal
28 avaliação
4.5/5
Ótimo
Publicado em 27 dez 2024
The Grand Hyatt offers a luxurious experience with spacious, well-appointed rooms and stunning city views. Its prime location makes it convenient for exploring nearby attractions, while the attentive staff ensures a smooth stay. Amenities like a beautiful pool, a well-equipped gym, and excellent dining options enhance the overall experience. Despite some minor noise issues, the combination of comfort and service makes it a great choice for both business and leisure travelers.
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Resposta da propriedade: 尊敬的賓客,歡迎您入住深圳君悦酒店並留下您的反饋。酒店毗鄰華潤萬象城購物中心,薈集眾多國際頂級品牌商鋪、影院、超市及室內滑冰場等,地理位置優越、交通便利,距羅湖口岸僅5分鐘車程,3分鐘步行即可至鄰近1、2及9號線地鐵站。8間多元化的餐廳和酒吧以及和一個度假風格的水療中心,為您提供一段寧靜和幸福之旅。感謝您的喜愛,期待與您的下一次相遇。
Usuário convidado
Quarto com duas camas de solteiro e vista
Hospedou-se em nov 2024
Família
4 avaliação
5.0/5
Excepcional
Publicado em 12 nov 2024
One of the best staying in SZ. The hotel room is spacious and clean , with kids necessities available . The breakfast is with wide varieties of cuisine and delicious. The service is superb as well. My daughter left her doll at the hotel and they are willing to help us courier back home.
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Resposta da propriedade: Dear Guest,Thank you for choosing to stay at our hotel. We are glad to hear that you had a pleasant stay experience with us. We are committed to providing you with efficient service, clean spaces and delicious food to make your stays more comfortable. We are looking forward to welcoming you again.
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Usuário anônimo
1 cama king
Hospedou-se em out 2024
Família
6 avaliação
5.0/5
Excepcional
Publicado em 27 out 2024
Excellent services. The room is hugh and neat. The breakfast is one of the best I have ever had in Shenzhen so far.
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Resposta da propriedade: Dear Valued Guest,Thank you for choosing Grand Hyatt Shenzhen. Your recognition of our service is the biggest motivation for us to wholeheartedly attend to every detail and deliver better service to create memorable experiences for every guest. We will strive to improve our service and pay more attention to personalization.
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Notcommon
1 cama king
Hospedou-se em out 2024
Família
6 avaliação
5.0/5
Excepcional
Publicado em 13 out 2024
It was a great stay. Location is perfect, directly connected to MixC shopping malls with plenty of restaurant options. Staff were all friendly and kind, and accommodating. Breakfast option was so wide and full of delicious food. It was indeed the best stay I had in Shenzhen and we will definitely go back.
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Resposta da propriedade: Dear Guest,Welcome to Grand Hyatt Shenzhen and thank you for leaving us a full-score comment. Located in the heart of Luohu District, Grand Hyatt Shenzhen offers the ideal location for business and leisure; adjacent to MixC Shopping Mall and linked to the city by Metro Lines 1, 2 and 9. Our eight distinctive restaurants and bar (as well as our resort-style spa) are waiting to provide you with a journey to tranquillity and well-being. Thank you for your kind words. We hope to see you again very soon.
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Thaier
1 cama king
Hospedou-se em set 2024
Casal
1 avaliação
4.2/5
Muito bom
Publicado em 25 set 2024
Nice location and nice clean big rooms - really love that it’s connected to the big mall where it’s extremely convenient.
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Resposta da propriedade: Dear Guest,Welcome to Grand Hyatt Shenzhen and thank you for leaving us a comment. Located in the heart of Luohu District, Grand Hyatt Shenzhen offers the ideal location for business and leisure; adjacent to MixC Shopping Mall and linked to the city by Metro Lines 1, 2 and 9. Our eight distinctive restaurants and bar (as well as our resort-style spa) are waiting to provide you with a journey to tranquillity and well-being. Thank you for your kind words. We hope to see you again very soon.
Mostrar mais
bludgerkoalas
1 cama king
Hospedou-se em ago 2024
Viaje com amigos
10 avaliação
5.0/5
Excepcional
Publicado em 2 set 2024
Booked the hotel for a colleague visiting Shenzhen, exceptional and friendly services, comfortable matress and linen of course, lots of privacy, quiet room. Nespresso coffee machine available in superior room only according to conciege and again frendly advice instant nescafe sachet is for 1-2 star hotel.
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Resposta da propriedade: Dear Guest,Thank you for choosing to stay at our hotel. We are glad to hear that you had a pleasant stay experience with us. We are committed to providing you with efficient service, clean spaces and delicious food to make your stays more comfortable. In terms of the issue you mentioned, at our hotel, we provide coffee machines for Grand Deluxe Rooms and higher room types. We are looking forward to welcoming you again.
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MIB111
1 cama king
Hospedou-se em set 2024
Negócios
96 avaliação
4.7/5
Incrível
Publicado em 19 set 2024
An international hotel that gives you a pleasant stay. Breakfast is great.
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Resposta da propriedade: Dear Guest,Thank you for choosing to stay at our hotel. We are glad to hear that you had a pleasant stay experience with us. We are committed to providing you with efficient service, clean spaces and delicious food to make your stays more comfortable. We are looking forward to welcoming you again.
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Willkick
1 cama king
Hospedou-se em jan 2025
Sozinho(a)
49 avaliação
4.5/5
Ótimo
Publicado em 20 jan 2025
Very good in general except the smoking smell in the room. Very strong smoking smell. Air conditioner is not strong enough, quite hot.
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Johnhk1
1 cama king
Hospedou-se em out 2024
Negócios
6 avaliação
3.7/5
Publicado em 20 out 2024
Staff is professional and friendly
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Resposta da propriedade: Dear Valued Guest,Thank you for choosing Grand Hyatt Shenzhen. Your recognition of our service is the biggest motivation for us to wholeheartedly attend to every detail and deliver better service to create memorable experiences for every guest. We will strive to improve our service and pay more attention to personalization.
Mostrar mais
Wai Kay Ricky
2 camas de solteiro
Hospedou-se em jan 2025
Família
1 avaliação
5.0/5
Excepcional
Publicado em 6 jan 2025
Very much appreciated the front desk staff, Miss Joy-Lin for her sincerely and warm hospitality arrangments during my short stayed. Her professional attitude shows very helpful for us during check in. I centainly will come back again within a short while.
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Resposta da propriedade: 尊敬的賓客,感謝您選擇入住深圳君悦酒店。我們很開心得知您有一個不錯的住宿體驗。我們將繼續為您提供高效服務、潔凈空間和美味佳餚,讓您享受更為優質的入住體驗。我們期待着您的再次蒞臨!
tcbb
1 cama king
Hospedou-se em ago 2024
Viaje com amigos
11 avaliação
4.5/5
Ótimo
Publicado em 12 set 2024
Chinese restaurant so delicious, specially ”叉燒” & "生普洱" is great !
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Resposta da propriedade: Dear Guest,Thank you for choosing Grand Hyatt Shenzhen. Our distinct dining venues are committed to bringing you elevated experiences, and we hope you can enjoy our refined food and wines. We are sincerely looking forward to welcoming you again, and wish you a good day.