Hard Rock Hotel Shenzhen

Avaliações do Hard Rock Hotel Shenzhen

Hard Rock Hotel Shenzhen

No.9 Golf Avenue, Longhua District, Shenzhen, Guangdong, ChinaVer detalhes do hotel
Hard Rock Hotel Shenzhen
Hard Rock Hotel ShenzhenHard Rock Hotel ShenzhenHard Rock Hotel Shenzhen
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1 noite

Avaliações dos hóspedes

4.7/5
Excepcional
3636 avaliação
Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.6
Atendimento4.7
Limpeza4.7
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Todas as avaliações(3636)
Avaliações positivas(3574)
Avaliações com fotos/vídeo(1620)
Ótimo para crianças(228)
Café da manhã delicioso(213)
Equipe da recepção cordial(200)
Ótima banheira(196)
Próximo ao metrô(185)
Buffet delicioso(91)
Tem instalações para crianças(37)
Avaliações negativas(61)
Usuário convidado
Quarto Twin Rock Royalty
Hospedou-se em jul 2023
Família
1 avaliação
5.0/5
Excepcional
Publicado em 28 ago 2023
😁😁😁😁Tom
Resposta da propriedade: 尊敬的搖滾巨星：感謝您選擇深圳硬石酒店酒店並樂於與我們分享您的真實入住體驗。您愉快的出行體驗，是我們追求的終極目標。從讓人驚艷的酒店設施，到細緻入微的巨星般的服務，我們都盡力滿足每位賓客的需求，希望能帶給客人最難忘的音樂體驗，期待在不久的將來能與您再次相聚，我們隨時歡迎您的到來。--- Love All Serve All
Cheung Ken
Quarto superior twin
Hospedou-se em nov 2024
Família
9 avaliação
3.7/5
Publicado em 30 dez 2024
We arrived at hotel at 3pm for check in but staff called only around 5:15pm for check in. We were suppose to be able to check in at 3:30pm. Cleaniness not upto a 5 star hotel standard. Hair still on floor and stain around bathroom. Breakfast buffet is good and fresh.
Traduzir
Resposta da propriedade: Dear Rocker, Thank you for sharing your experience with Hard Rock Hotel Shenzhen. We are very sorry for not being able to provide you with a comfortable stay experience at our hotel, which is contrary to the service standards we always uphold. We are deeply sorry for the trouble caused to you. We will also be more detailed in the next work, and hope you can see our changes next time you come back. If you have any needs during your stay, you can ask our staff or the duty manager, and the entire hotel staff will be happy to help you. Looking forward to seeing you again！--- Love All Serve All
Usuário convidado
Quarto superior twin
Hospedou-se em nov 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 1 jan 2025
We stayed in 1705 and it was great. Good views and great service. Doris was particularly helpful.
Traduzir
Resposta da propriedade: Dear Rocker, Thank you for sharing your experience with Hard Rock Hotel Shenzhen. It is our honor to provide you a memorable and satisfied experience. We will definitely keep up the good work to make sure our distinguished guests like you will have a pleasant experience when staying at our hotel. Sincerely look forward to your next visit soon. Best Regards！--- Love All Serve All
MariaWH
Quarto Gold Rock Royalty (Banheira Redonda Grande)
Hospedou-se em nov 2024
Família
10 avaliação
5.0/5
Excepcional
Publicado em 1 jan 2025
A wee night away with the kids … lovely concierge and receptionist, especially Doris. Thank you .
Traduzir
Resposta da propriedade: Dear Rocker, Thank you for sharing your experience with Hard Rock Hotel Shenzhen. It is our honor to provide you a memorable and satisfied experience. We will definitely keep up the good work to make sure our distinguished guests like you will have a pleasant experience when staying at our hotel. Sincerely look forward to your next visit soon. Best Regards！--- Love All Serve All
LuiEmily
Quarto Queen Deluxe (Banheira Redonda Grande)
Hospedou-se em nov 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 24 dez 2024
They have good service, the front desk members (Noah, Tiny,and Evelyn) are nice. Nicole (not front desk, a service member passby) spoke fluent Cantonese and helped us with communication.
Traduzir
Resposta da propriedade: Dear Rocker, Thank you for sharing your experience with Hard Rock Hotel Shenzhen. It is our honor to provide you a memorable and satisfied experience. We will definitely keep up the good work to make sure our distinguished guests like you will have a pleasant experience when staying at our hotel. Sincerely look forward to your next visit soon. Best Regards！--- Love All Serve All
Usuário convidado
Quarto Queen Deluxe (Banheira Redonda Grande)
Hospedou-se em nov 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 28 dez 2024
Sincere customer service, the rooms are clean. The staff called Diana is very polite and kind.
Traduzir
Resposta da propriedade: Dear Rocker, Thank you for sharing your experience with Hard Rock Hotel Shenzhen. It is our honor to provide you a memorable and satisfied experience. We will definitely keep up the good work to make sure our distinguished guests like you will have a pleasant experience when staying at our hotel. Sincerely look forward to your next visit soon. Best Regards！--- Love All Serve All
Usuário convidado
Quarto Queen Deluxe (Banheira Redonda Grande)
Hospedou-se em nov 2024
Casal
6 avaliação
5.0/5
Excepcional
Publicado em 14 dez 2024
A wonderful stay here, with a shopping mall nearby which is very convenient. Staff here is so nice and helpful, especially the front desk staff Aaron. Surely will come back again
Traduzir
Resposta da propriedade: Dear Rocker, Thank you for sharing your experience with Hard Rock Hotel Shenzhen. It is our honor to provide you a memorable and satisfied experience. We will definitely keep up the good work to make sure our distinguished guests like you will have a pleasant experience when staying at our hotel. Sincerely look forward to your next visit soon. Best Regards！--- Love All Serve All
GGKK
Quarto superior twin
Hospedou-se em nov 2024
Família
2 avaliação
4.2/5
Muito bom
Publicado em 7 dez 2024
Family trip with my five y o boy. Got a package from trip with buffet dinner, breakfast, baking class, access to kids club, collection tour. Nice spacious room. Helpful staff.
Traduzir
Resposta da propriedade: Dear Rocker, Thank you for sharing your experience with Hard Rock Hotel Shenzhen. It is our honor to provide you a memorable and satisfied experience. We will definitely keep up the good work to make sure our distinguished guests like you will have a pleasant experience when staying at our hotel. Sincerely look forward to your next visit soon. Best Regards！--- Love All Serve All
Usuário convidado
Quarto superior twin
Hospedou-se em nov 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 31 dez 2024
It is a very beautiful hotel. Nice staff like Diana and Evelyn.
Traduzir
Resposta da propriedade: Dear Rocker, Thank you for sharing your experience with Hard Rock Hotel Shenzhen. It is our honor to provide you a memorable and satisfied experience. We will definitely keep up the good work to make sure our distinguished guests like you will have a pleasant experience when staying at our hotel. Sincerely look forward to your next visit soon. Best Regards！--- Love All Serve All
Chun sing
Quarto Gold Rock Royalty (Banheira Redonda Grande)
Hospedou-se em out 2024
Família
1 avaliação
4.5/5
Ótimo
Publicado em 3 nov 2024
It is a cool design hotel , service is good and room Is huge  Mark is the manger with very good service
Traduzir
Resposta da propriedade: Dear Rocker, Thank you for sharing your experience with Hard Rock Hotel Shenzhen. It is our honor to provide you a memorable and satisfied experience. We will definitely keep up the good work to make sure our distinguished guests like you will have a pleasant experience when staying at our hotel. Sincerely look forward to your next visit soon. Best Regards！--- Love All Serve All
William Cho
Quarto Queen Deluxe (Banheira Redonda Grande)
Hospedou-se em set 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 27 out 2024
One of the best hotel experience in Shenzhen. Very well decorated property with good attention to detail. I really liked the fancy speaker with soundproof room, so you can really rock n roll in your room. You can also get a free rental of electric guitar with headphone. Special shoutout to Cathy and other staff who were very accommodating to our needs.
Traduzir
Resposta da propriedade: Dear Rocker, Thank you for sharing your experience with Hard Rock Hotel Shenzhen. It is our honor to provide you a memorable and satisfied experience. We will definitely keep up the good work to make sure our distinguished guests like you will have a pleasant experience when staying at our hotel. Sincerely look forward to your next visit soon. Best Regards！--- Love All Serve All
Usuário convidado
Quarto Queen Deluxe (Banheira Redonda Grande)
Hospedou-se em set 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 27 out 2024
It's very good. Friendly staff and Jessica upgraded us to a suite! Superb view~ Going to come back again
Traduzir
Resposta da propriedade: Dear Rocker, Thank you for sharing your experience with Hard Rock Hotel Shenzhen. It is our honor to provide you a memorable and satisfied experience. We will definitely keep up the good work to make sure our distinguished guests like you will have a pleasant experience when staying at our hotel. Sincerely look forward to your next visit soon. Best Regards！--- Love All Serve All
terrylamv
Quarto Queen Deluxe (Banheira Redonda Grande)
Hospedou-se em nov 2024
Família
10 avaliação
5.0/5
Excepcional
Publicado em 26 dez 2024
Good breakfast and convenient location. Diana is helpful.
Traduzir
Resposta da propriedade: Dear Rocker, Thank you for sharing your experience with Hard Rock Hotel Shenzhen. It is our honor to provide you a memorable and satisfied experience. We will definitely keep up the good work to make sure our distinguished guests like you will have a pleasant experience when staying at our hotel. Sincerely look forward to your next visit soon. Best Regards！--- Love All Serve All
Usuário convidado
Quarto Queen Deluxe (Banheira Redonda Grande)
Hospedou-se em out 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 19 nov 2024
Excellent stay good staff with Jessica dong , Cherie and Cece thank you so much
Traduzir
Resposta da propriedade: Dear Rocker, Thank you for sharing your experience with Hard Rock Hotel Shenzhen. It is our honor to provide you a memorable and satisfied experience. We will definitely keep up the good work to make sure our distinguished guests like you will have a pleasant experience when staying at our hotel. Sincerely look forward to your next visit soon. Best Regards！--- Love All Serve All
Dane
Quarto Queen Deluxe (Banheira Redonda Grande)
Hospedou-se em nov 2024
Família
1 avaliação
4.7/5
Incrível
Publicado em 24 dez 2024
The environment is good but no convenient store beside
Traduzir
Resposta da propriedade: Dear Rocker, Thank you for sharing your experience with Hard Rock Hotel Shenzhen. It is our honor to provide you a memorable and satisfied experience. We will definitely keep up the good work to make sure our distinguished guests like you will have a pleasant experience when staying at our hotel. Sincerely look forward to your next visit soon. Best Regards！--- Love All Serve All