Usuário convidado
1 de abril de 2024
DO NOT CHOOSE THIS HOTEL!! We have stayed at dozens and dozens of Choice Hotels and this one by FAR is the worst one we've ever had the misfortune of stepping foot in. This hotel needs to be cut from the chain because it doesn't meet the standards of a Choice Hotel in even the remotest way possible. First off, this is in a sketchy part of town to begin with. Second, my 6yr old son got out of the car and picked up a used syringe, right in the parking lot! My 10 yr old found a metal spoon that had been burned on the bottom - gee, what could that be? Third, the main reason we booked this hotel was due to it having an inside pool - Nope. It was broken or something and the man at the desk couldn't tell me when it would be fixed. They did NOT inform Choice Hotel, so therefor we had no idea. Walk into the hallway where our room was and it smelled heavily of perfumed carpets and what might have been old oil or something equally as unappealing. Get to our room and while it was older, it really showed wear and tear on it. Our king sized bed was broken; the head was at least a good foot lower than the foot of the bed. Sheets stunk, room smelled like sewer, poop stain in the janky toilet, bathroom had the heavy scent of mold/mildew. We went to complain to the front desk and witnessed the man and a wheel-chaired woman arguing with another family that had similar issues and decided it would be better to just call Choice Hotel directly. Well THAT went over like a lead balloon and the 'manager' who showed up wearing a baby across her breasts, sleeveless shirt and looking very unprofessional, informed us that she would NOT be refunding us our room, even though we had been there less than two hours and that we were lucky that she'd refunded us the second night. Sorry - long winded, but this really was upsetting. Avoid this hotel at all costs - seriously, you could end up with some disease or being accosted by the very strange and creepy people that were hanging out at the back of the hotel. Never again!!
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