Avaliações do Solitaire Damnak Villa Hotel

Resposta da propriedade: Thank you for your wonderful review! We're delighted to hear that your first visit to Siem Reap was so memorable and that Solitaire played a part in that. We're glad you enjoyed the hotel's concept and the unwind bathtub. It's wonderful to know that you found our location convenient and appreciated the nearby amenities, including Muffin Man. We hope to welcome you and your friends back for another unforgettable stay!

Resposta da propriedade: Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel's welcoming atmosphere, comfortable rooms, and helpful staff. We appreciate you mentioning the amenities, beds, and location. We're also glad we were able to accommodate your last-minute date change and assist with your taxi booking. Thank you for choosing our property. We hope to welcome you back soon!

Resposta da propriedade: Thank you for your feedback. We're glad you found our staff friendly and helpful. We understand that Siem Reap can get very hot, and we appreciate your understanding regarding the AC. We're pleased that the fan provided some additional cooling. We're also happy to hear that our staff was able to assist you with organizing your trips.We apologize for any inconvenience caused by the restaurant and stair renovations and the smell of paint. We hope you can understand that these improvements are being made to enhance your future stays. We're also glad you found the laundry service convenient.We hope to welcome you back to our property in the future, when the renovations are complete.

Resposta da propriedade: Thank you for your feedback. We understand that you were initially disappointed about the room upgrade due to full booking. However, we're glad that you ultimately had a positive experience at the alternative hotel. We appreciate your understanding and hope you'll consider staying with us again in the future.

Resposta da propriedade: Thank you for your feedback. We're glad you enjoyed your stay and found our accommodations comfortable and our service attentive. We appreciate your suggestion regarding the door lock system. We'll take your feedback into consideration as we continue to explore ways to improve our guests' experience. Thank you for choosing our property.

Resposta da propriedade: Thank you for your kind words! We're delighted to hear that you found our location convenient and enjoyed the nearby amenities. We hope to welcome you back for another stay soon!

Resposta da propriedade: Thanks so much for choosing our hotel.We look forwards to welcoming you and family to Solitaire Damnak Villa again.Best regards, Peter

Resposta da propriedade: Thank you for your kind words! We're delighted to hear that you enjoyed our property and found our staff friendly. We hope to welcome you back soon!

Resposta da propriedade: Thank you for your incredible review! We're absolutely thrilled to hear that you had such an amazing stay at our hotel. Your kind words mean the world to us, and we can't wait to welcome you back for another unforgettable experience!

Resposta da propriedade: Dear Socheu,Thank you for taking the time to share your recent stay experience with us on Ctrip. We appreciate your feedback and are always looking for ways to improve.We are glad to hear that you enjoyed the convenient location (4 stars) and found our rooms to be clean (4 stars). We strive to provide a comfortable and relaxing environment for all our guests.We understand your ratings for amenities (3 stars) and service (3 stars) did not fully meet your expectations. We would appreciate it if you could share any specific feedback on these areas so we can address them and improve your experience next time.We are committed to providing exceptional service and amenities to all our guests. Thank you once again for your feedback, and we hope to welcome you back in the future.Sincerely,Peng An

Resposta da propriedade: Thank you for your feedback. We're glad you had a good stay at our property. We hope to welcome you back in the future.

Resposta da propriedade: Thank you for your feedback. We're glad you enjoyed your stay at our property. We hope to welcome you back soon!

Resposta da propriedade: 哇，太感謝您的詳細反饋了！我們很高興您對我們的酒店如此滿意。您提到的位置、房間和老闆的熱情服務是我們一直努力的方向。期待您下次能再次入住，我們還為您準備了更多驚喜！