Avaliações do Amber Angkor Villa Hotel & Spa

This hotel is getting tired now. We had 3 rooms and all were different, some had has some modernisation with double glazing, new AC and modern shower room, the worst still had wooden windows, a very tired and dirty bathroom and very poor AC. The breakfast options are a bit limited, they do have an egg station though so you can get fresh omelette or eggs. The drink options were poor too, watered down juices and the worst coffee I’ve ever tasted. One of the issues we encountered was a lack of English language, they were constantly saying they didn’t understand what we were asking for, or maybe that was just an excuse. The bar was ok, reasonable prices but they ran out of Diet Coke and when we asked if they could get some more they didn’t understand…. A shame because we would have spent much more time in the hotel and around the pool if they had had any diet drinks.

This is a hard review because the one outstanding thing at this hotel was the staff. But that said I felt the hotel just needed some updating in some areas , bathrooms very dark and hot water very hit and miss. Location was great and always TUK TUKS available outside hotel. We had to request a room change because of poor air-conditioning but the request was handled quickly and new room sourced. Probably better to get a room with Balcony as our view was another room . I appreciate it's a free breakfast but 2 out of the three days , continental offering ransacked and no replenishment offered. I'm afraid I would choose different property on my next visit to Siem Reap.

Tucked away in lush foliage, this gem of a hotel offers a serene and convenient stay in Siem Reap. The location is ideal, with the market, restaurants, temples and a few boutique shops within walking distance. The amenities are nice, featuring an outdoor pool, an outdoor bar with poolside food service, and a spa. I enjoyed a great massage at the spa, though it was pricier compared to in-town options. The hotel restaurant was adequate, offering an omelette bar and the same four dishes during my three-day stay. Hard-boiled eggs were available upon request. The rooms, while on the small side, are comfortable, though the bathrooms are quite tiny. A minor issue was that the safe in the room did not work, which was inconvenient for securing passports. Additionally, my room featured windows & when the curtains were pulled back, revealed a building an arm length away. Getting a tuk-tuk to Angkor Wat was easy, and the hotel had security guards for added protection, which provided peace of mind. Overall, this hotel offers a comfortable and convenient stay with some minor areas for improvement.

Very comfortable hotel, clean, quiet, nicely located close to the city center, very good standing. Above all, the kindness and outstanding sense of service of the hotel staff have to be outlined. Keo Kongkea and her colleagues are always ready to support and even anticipate all the customers' needs. Their helpful and respectful attitude are exceptional and we appreciated it totally. We want to thank Keo and all her colleagues for this extraordinary welcome and wish them all the best for their future. We highly recommend a stay at the Amber Angkor Villa Hotel & Spa. Josy and Roland from France