Avaliações do The Royal Sands Koh Rong

Resposta da propriedade: Caro Sr. Moctezuma,Muito obrigado por sua avaliação maravilhosa! Estamos felizes em saber que você teve uma estadia perfeita conosco no The Royal Sands Koh Rong. É ótimo saber que você gostou da comida deliciosa, do ambiente relaxante e do nosso excelente serviço — suas palavras gentis significam muito para nossa equipe.Estamos especialmente felizes que seu quarto, a bela praia e nossa piscina tornaram sua estadia ainda mais agradável. Foi um prazer tê-lo conosco e esperamos recebê-lo de volta em breve para outra experiência excepcional!Atenciosamente,A equipe de gestão

Resposta da propriedade: Dear Deltan,Thank you for your wonderful review! We’re so happy to hear that you enjoyed your stay at our beautiful resort and that our helpful and kind staff made your experience special. It’s great to know that you felt pampered and well taken care of—we strive to provide personalized service for all our guests.Your kind words mean a lot to us, and we look forward to welcoming you back for another fantastic stay!Best regards,The Management Team

Resposta da propriedade: Dear Dominique,Thank you so much for your glowing review! We’re thrilled to hear that you had a paradisiacal holiday at our resort and that our friendly and accommodating staff contributed to your experience.We couldn’t agree more about the romantic sunsets—there’s nothing quite like witnessing them while relaxing after a busy workweek. Your high recommendation means the world to us!We look forward to welcoming you back for another relaxing stay in the future!Best regards,The Management Team

Resposta da propriedade: Dear Valued Guest,Thank you so much for your positive review! We are thrilled to hear that you are very satisfied with your experience at our resort. Your satisfaction is our top priority, and it means a lot to our team to know we met your expectations.We hope to welcome you back soon for another wonderful stay!Best regards,The Management Team

Resposta da propriedade: Dear Mateo,Thank you for your incredible review! We’re thrilled to hear that you enjoyed your stay at our amazing location on Long Beach. It’s wonderful to know that you found the water perfect and that our staff made such a positive impression with their welcoming and attentive service.We’re delighted that you loved the villas, facilities, and delicious food. Your description of your stay being "better than a dream" truly warms our hearts!Thank you once again for your kind words. We can’t wait to welcome you back to our perfect place for another unforgettable experience!Best regards,The Management Team

Resposta da propriedade: Dear Fernando,Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed your stay and appreciated the unique experience of arriving at the resort by boat. It’s great to know that despite being fully booked, you found the environment cozy and peaceful, and enjoyed the privacy of your villa with a private pool.We’re also delighted that our team’s commitment to social sustainability left a positive impression on you. The tree-planting activities, visits to local schools, and our efforts to support clean drinking water for children are close to our hearts, and we’re proud to see our guests noticing the impact.Thank you again for your kind words about our staff and their involvement in the community. We look forward to welcoming you back for another exceptional stay!Best regards,The Management Team

Resposta da propriedade: Dear Valued Guest,Thank you for your kind words! We’re delighted to hear that you enjoyed your time at our resort and found it to be a good place to stay. Your feedback means a lot to us, and we’re always striving to ensure that our guests have a memorable experience.We hope to welcome you back soon for another enjoyable stay!Best regards,The Management Team

Resposta da propriedade: Dear Valued Guest,Thank you for your wonderful review! We’re thrilled to hear that John Bosco made such a positive impression during your stay. His dedication to providing excellent service, along with his ability to speak Chinese, truly enhances the experience for our guests.We’re also glad to know that everything else was perfectly to your satisfaction. Your feedback means a lot to our team, and we look forward to welcoming you back for another great stay!Best regards,The Management Team

Resposta da propriedade: Dear Valuable Guest,Thank you so much for your fantastic review and perfect score! We're thrilled to know that you enjoyed every aspect of your stay, from the attentive service and breakfast to the thoughtfully arranged activities and amenities on the beach. It’s our pleasure to provide those extra touches to ensure your experience is as comfortable and memorable as possible.Regarding the shuttle service, we’re glad to clarify that we do offer a complimentary shuttle from the resort to Koh Touch Village daily, departing at 5 pm with a return at 7 pm. Additionally, all transportation to our private pier is free of charge. For other piers around the island, there is a nominal fee due to the specific distances involved.Thank you once again for your kind feedback, and we look forward to welcoming you back for another unforgettable stay!Warm regards,Mario PiazzaGeneral Manager

Resposta da propriedade: Dear Valuable Guest,Thank you so much for your fantastic review! We’re thrilled to hear that you loved your stay and found the service quality at our hotel to be fabulous. It’s also wonderful to know that you enjoyed the beautiful sunsets—we agree, they are truly breathtaking!We’re honored to be considered the best hotel on the island and look forward to welcoming you back for another memorable stay!Best regards,The Management Team

Resposta da propriedade: Dear Valued Guest,Thank you so much for your fantastic review! We’re thrilled to hear that you had a perfect holiday and enjoyed your time with us. It’s wonderful to know that our staff made a positive impression with their welcoming and polite service.We’re glad you took advantage of our water play facilities, including snorkeling, surfing, and sea fishing. Your enjoyment is our top priority, and it’s great to know that you had a memorable experience.We look forward to welcoming you back for another enjoyable stay in the future!Best regards,The Management Team

Resposta da propriedade: Dear Valued Guest,Thank you for your fantastic review! We’re thrilled to hear that you consider us the best resort hotel on Koh Rong Island. It’s wonderful to know that you enjoyed our beautiful sea views, pristine white sand beach, and tranquil atmosphere.We appreciate your kind words about our service and the peaceful sunset dining experience. It’s our goal to provide a memorable and enjoyable stay for all our guests, and we’re delighted that you had such a positive experience.Thank you once again for your feedback, and we hope to welcome you back for another amazing stay in the future!Best regards,The Management Team

Resposta da propriedade: Dear Fabien,Thank you for your review! We’re delighted to hear that you enjoyed our beautiful resort and the amazing white sand beach. It’s wonderful to know that you found the beach clean and warm.We appreciate your feedback regarding our staffing levels. While our team strives to provide excellent service, we are continually working to ensure that all our guests feel well taken care of. Your insights will help us improve in this area.Thank you once again for sharing your thoughts, and we hope to welcome you back for another enjoyable stay!Best regards,The Management Team