Norfarhana firdus
17 de setembro de 2022
The service is good. Be careful with trip.com as i book for 2 rooms & also paid for 2 room but when i arrive at the hotel, they said they only receive a booking of 1 room & they even showed me the booking from their system. After 30minutes of discussing and i’m so lucky that night, someone checkout early and i get 2 rooms and the receptionist is very polite and helpful. Keep on apologise for things that is not their fault but i get a different room from what i booked but i think it is ok as all the hotel were fully booked. The door having problem which is nit functioning well but i just stay for 1 night so no problem with me. Others, i’m satisfied with the service and room. The room & toilet is very spacious and we have a good sleep. Thanks to the receptionist.
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