Heritage Collection on Pagoda - Mobile App Check-In

Avaliações do Heritage Collection on Pagoda - Mobile App Check-In

Heritage Collection on Pagoda - Mobile App Check-In

63 Pagoda St, 059222, SingaporeVer detalhes do hotel
Heritage Collection on Pagoda - Mobile App Check-In
Heritage Collection on Pagoda - Mobile App Check-InHeritage Collection on Pagoda - Mobile App Check-InHeritage Collection on Pagoda - Mobile App Check-In
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1 noite

Avaliações dos hóspedes

4.8/5
Incrível
61 avaliação
Avaliações verificadas
Agradável e bem localizado4.8
Comodidades4.6
Atendimento4.8
Limpeza4.9
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Todas as avaliações(61)
Avaliações positivas(61)
Avaliações com fotos/vídeo(15)
Proprietário cordial(24)
Limpo e arrumado(23)
Fácil de se locomover(21)
Estadia excelente!(20)
Localização conveniente(17)
Próximo ao metrô(16)
Quieto e confortável(11)
Preço adequado(9)
Usuário convidado
Estúdio Pagoda (Sem Janela)
Hospedou-se em dez 2024
Família
2 avaliação
4.7/5
Incrível
Publicado em 24 dez 2024
Some rooms were a bit narrow and there is no elevator. However the rooms themselves were clean and comfortable. The service was prompt and very helpful. Special shoutout to Mary, Yani and Macia for fantastic service and especially Mary for helping with baggage.
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Resposta da propriedade: Dear valued guest, thank you for your feedback! We're glad that the room and our team's excellent hospitality made a great impression during your stay. We ensure room sizes and configurations, as well as the absence of a lift, are clearly noted in our listings to set expectations before booking. We appreciate your understanding and hope to welcome you back soon! 😊
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Chloe
Estúdio Pagoda Individual
Hospedou-se em jun 2024
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 6 jun 2024
I had a great experience there. The room was clean and neat. The staff were really nice and caring. The communication was fast and helpful. They also provided luggage store which I didn’t expect. Thanks Maica, Nina and Mary for this great experience!
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Resposta da propriedade: Hi Chloe,Thank you for sharing your experience with us! We're glad to hear that you had a great stay and found our rooms clean and neat. It's wonderful to know that our staff provided excellent service and that you appreciated the fast and helpful communication. We're also pleased that you found the luggage storage convenient. We'll be sure to pass along your thanks to the team. We hope to welcome you back soon!
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MillieB
Estúdio Pagoda (Sem Janela)
Hospedou-se em mai 2024
Sozinho(a)
4 avaliação
4.7/5
Incrível
Publicado em 5 jun 2024
I recently stayed at the Heritage Collection and would highly recommend if you are visiting Singapore for a few days. The rooms were clean and had great amenities. Fresh towels were provided and the internet was fast and reliable. The service provided via WhatsApp was quick and efficient and I would recommend this hotel to friends and family.
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Resposta da propriedade: Good day, our valued guest!Thank you for leaving us a review! We're glad to hear that you had a great stay with us and appreciated our clean rooms, great amenities, and reliable internet. We're also glad that our service via WhatsApp met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you, your friends, and your family in the future!
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Jcool
Estúdio Pagoda (Sem Janela)
Hospedou-se em out 2024
Viaje com amigos
3 avaliação
5.0/5
Excepcional
Publicado em 2 nov 2024
This hotel uses a digital concierge. You check in and check out online. You’re assigned a digital key after checking in. But Maica, Mary and Lily went the extra mile to create a WhatsApp group and attended to any queries or information I need. Constantly reminding me and checking on me to see if everything is ok. Kudos girls!!
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Resposta da propriedade: Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you had such a positive stay, and we truly appreciate your kind words about our team. Ensuring that our guests receive exceptional care is a top priority, and we’re so pleased to know that we were able to meet your expectations.We’re also glad to hear that our digital services added to the convenience of your stay. We continuously strive to enhance our guests' experiences, and your feedback reinforces that we’re on the right track.Thank you once again for choosing Heritage Collection. We hope to welcome you back soon!
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Usuário convidado
Pagoda Loft
Hospedou-se em out 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 3 nov 2024
The location is great, literality outside of MRT. But there is no lift so that we had to carry all of our luggages to third floor. Maica, Mary, Lily were helpful and responsive 👍
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Resposta da propriedade: Dear valued guest,We sincerely appreciate you taking the time to share your feedback with us. We are delighted to hear that you enjoyed our location and felt warmly welcomed by our team. It is wonderful to know that their assistance contributed positively to your experience.We acknowledge that the lack of an elevator may present some inconvenience for certain guests, and we truly appreciate your understanding. We would like to mention, however, that the absence of a lift is noted in our listing to set expectations for guests prior to booking. Thank you once again for choosing Heritage Collection. We look forward to the opportunity to welcome you back!
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Shuuuyy
Pagoda Loft
Hospedou-se em abr 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 24 abr 2024
Thank you Maica, Mary and Nina for the greatest services and attitude. Room is not big but very comfortable and clean. And it’s at a very good location 2 mins from the Chinatown Station and it’s located right at the Pagoda Street. Overall is satisfied and will be back again!
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Resposta da propriedade: We are thrilled to hear that you enjoyed your stay with us! Your kind words about our team's excellent service and attitude have been shared with them, and they are greatly appreciated. We're glad you found the room comfortable and our location convenient for your needs. It's wonderful to know that you plan to return, and we look forward to welcoming you back in the future.
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BHTOK
Loft Pagoda (Claraboia)
Hospedou-se em abr 2024
Família
14 avaliação
5.0/5
Excepcional
Publicado em 13 abr 2024
It's clean and convenient and good location. Just a bit pity our flight was delayed, as we reach hotel around 10pm.
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Resposta da propriedade: Thank you for your review! We're glad to hear that you found our hotel clean, convenient, and well-located. We're sorry to hear about the delay in your flight, which caused you to arrive at the hotel late in the evening. We understand that delays can be frustrating, but we hope that once you settled in, you were able to enjoy your stay with us. Thank you once again for choosing us and we hope to welcome you back for a smoother experience in the future!
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Kwong Min
Pagoda Loft
Hospedou-se em out 2024
Viaje com amigos
2 avaliação
5.0/5
Excepcional
Publicado em 16 out 2024
It was a wonderful place to stay. Clean and tidy and easy to access to mrt and varieties of foods around. Also, thanks to have Lily, Mary & Maica who is explained everything clearly and being friendly to us. Highly recommended! 🙌🙌
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Resposta da propriedade: Dear Valued Guest,Thank you for your thoughtful feedback and recommendation! We truly appreciate your kind words about our convenient location. We’re delighted to hear that you enjoyed the accessibility of the surrounding areas and that our team made you feel welcomed with their hospitality throughout your stay.We look forward to the opportunity to welcome you back to Heritage Collection on Pagoda in the near future.
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MUHAMMET TALHA
Pagoda Junior Loft
Hospedou-se em out 2024
Sozinho(a)
3 avaliação
4.7/5
Incrível
Publicado em 7 out 2024
There was no soap for toothbrush and hand washing, Overall I liked it, clean hotel. You have to download an app to open the hotel room door from your phone and they take a deposit of 200 Singapore dollars, the location is very central
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Roretta
Estúdio Pagoda Deluxe
Hospedou-se em set 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 29 set 2024
A pleasant stay and everything is perfect:) Service is 5 stars as the staffs (Lily and Mary) who serve us very friendly and helpful. Swift response to our request and easy to communicate without hassle. Room is sparkling clean and spacious enough for 2. Definitely will choose this place again.
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Resposta da propriedade: Dear valued guest,Thank you for taking the time to share your experience with us! We appreciate your feedback highlighting the room and our service. It's great to hear that our team made you feel welcomed with their hospitality throughout your stay.Your satisfaction is very important to us, and we’re thrilled that you’ll be choosing to stay with us again in the future. We look forward to welcoming you back soon!
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HONG
Loft Pagoda (Claraboia)
Hospedou-se em ago 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 9 ago 2024
I had a very pleasant and happy time at the hotel. In particular, Maica, Mary, and Nina guided me in great detail even before I stayed at the hotel, and took great care of me throughout my stay. My special thanks to you.
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Resposta da propriedade: Hi Hong!Thank you so much for your feedback! Our team will be delighted to know that their service made a positive impact on your experience.We truly appreciate your kind words and look forward to welcoming you back in the future. Thank you again for choosing Heritage Collection!
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Cindya
Estúdio Júnior Pagoda
Hospedou-se em jul 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 27 jul 2024
The stay at the hotel was extremely pleasant and convenient. The amenities inside the room were very complete and everything was well maintained. The hotel staffs especially Maica, Mary & Nina were very fast respond, helpful and friendly. We truly enjoyed our stay here and will definitely come back again. Thanks!
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Resposta da propriedade: Hi Cindya,Thank you so much for your review! We're glad to hear that you had a convenient stay with us. It's great to know that you found the amenities complete and well-maintained. Our team will be delighted to hear your kind words about their helpfulness and responsiveness.We’re so glad you enjoyed your time here, and we can’t wait to welcome you back on your next visit. Thanks again for choosing Heritage Collection!
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Usuário convidado
Estúdio Júnior Pagoda
Hospedou-se em set 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 24 set 2024
nice work to Mary, Maica and Lily. Especially lily help a lot!
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Resposta da propriedade: Dear valued guest,Thank you so much for taking the time to leave us a review. We're so glad to hear that you felt welcomed by our team. It’s great to know that they were helpful during your stay. We will make sure to pass your kind words to them. Thank you and we hope to welcome you back soon!
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Natna
Estúdio Pagoda (Sem Janela)
Hospedou-se em jun 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 9 ago 2024
Hotel staff was nice and support. Very good location next to chinatown station exit
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Resposta da propriedade: Hello, Nat!Thank you for your kind words! We’re happy to hear that you found our staff helpful and supportive, and that our location was convenient for you. We look forward to welcoming you back to Heritage Collection!
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MJ98
Pagoda Loft
Hospedou-se em out 2024
Casal
22 avaliação
5.0/5
Excepcional
Publicado em 6 dez 2024
Clean room in a great location at a reasonable price.
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Resposta da propriedade: Dear valued guest, thank you for your wonderful feedback! We're delighted to hear you enjoyed our convenient location and found excellent value in your stay. We look forward to welcoming you back for another fantastic experience soon!
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