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1 noite
Avaliações dos hóspedes
4.1/5
Muito bom
184 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.2
Comodidades3.9
Atendimento4.1
Limpeza4.2
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Todas as avaliações(184)
Avaliações positivas(173)
Avaliações com fotos/vídeo(27)
Ótimo atendimento(32)
Limpo e arrumado(28)
Estadia excelente!(20)
Ótimos quartos(19)
Próximo ao shopping(11)
Fácil de se locomover(10)
Conveniente para compras(8)
Quarto pequeno(7)
Avaliações negativas(11)
Ronan Tsang
Quarto standard twin
Hospedou-se em mar 2024
Casal
11 avaliação
3.7/5
Publicado em 28 mar 2024
The location is good, 15 minutes from MRT station and some bus stops nearby. There also lots of cafes or restaurants nearby, and a shopping mall too.
The room is clean.
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Resposta da propriedade: Dear Ronan, Thank you for your constructive feedback and certainly hope that we are able to better serve you in the future. Kind regards, Ibis Singapore Novena team
Usuário convidado
Quarto standard twin
Hospedou-se em abr 2024
Família
5 avaliação
4.5/5
Ótimo
Publicado em 28 abr 2024
Thank you for allowing early check in. Really appreciate that.
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Resposta da propriedade: Thank you for your comments and we hope that we able to welcome you back in the near future. Kind regards, Ibis Singapore Novena Team !!
Usuário anônimo
Quarto standard twin
Hospedou-se em fev 2024
Família
3 avaliação
5.0/5
Excepcional
Publicado em 17 fev 2024
Good and clean, nice high tea too
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Resposta da propriedade: Tank you for your wonderful review and look forward to seeing you again.
Remi
Quarto standard twin
Hospedou-se em abr 2024
Família
2 avaliação
4.5/5
Ótimo
Publicado em 24 abr 2024
They should provide a comb, and the water from the tap in the bathroom runs a really small amount. Besides that everything is decent.
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Resposta da propriedade: Thank you for your comment. We do provide comb upon request, which I strongly believe it was not communicated to you upon arrival. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again the near future. kind regards, ibis Singapore Novena Team
Selly Suzanna
Quarto queen standard
Hospedou-se em abr 2024
Casal
1 avaliação
4.5/5
Ótimo
Publicado em 26 abr 2024
Front office staff do not know how to thank the guest, very opposite from the housekeeping attendant who more friendly, smiling, greeting and of course thank the guest when we were leaving the hotel…
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Resposta da propriedade: Dear Selly, Thank you for your comment. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again in the near future. Kind Regards, ibis Singapore Novena Team
Fonoko
Quarto queen standard
Hospedou-se em set 2024
Família
2 avaliação
3.5/5
Publicado em 23 set 2024
Far From mrt but near bus station
Easy to find food
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Resposta da propriedade: Dear Fonoko,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,ibis Singapore Novena Team
Usuário convidado
Quarto família
Hospedou-se em jul 2024
Família
1 avaliação
4.0/5
Muito bom
Publicado em 22 jul 2024
The experience was great could do with more chairs at the lobby.
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Resposta da propriedade: Dear Guest, thank you for the rating and we apologise for whatever shortfalls you have encountered.We hope we have another opportunity to better make this up to you on your next Stay.Best Regards, ibis Singapore Novena Team
Tia Ann
Quarto queen standard
Hospedou-se em ago 2023
Negócios
34 avaliação
4.5/5
Ótimo
Publicado em 21 ago 2023
The location was great. The service was great. The room was quite a bit smaller than we anticipated. It was a challenge to have 2 people and their luggage in the small room.
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Resposta da propriedade: Thank you Tia Ann for your wonderful review and we hope to welcome you back again in the coming future! Kind regards, Ibis Singapore Novena Team
Usuário anônimo
Quarto queen standard
Hospedou-se em ago 2023
Sozinho(a)
26 avaliação
2.0/5
Publicado em 19 ago 2023
Charging 200 per night but the room just like a motel!? Worse part is my room is at the same floor at the carpark. The noise level crazy CMI! Never go back again.
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Resposta da propriedade: Thank you for taking the time to review your experience at the hotel. We apologise for any shortfalls and w hope that we are able to make the necessary improvements. Its very uncommon that noise is an issue and we we would like to understand more about this. Therefore, should you wish do so, we encourage you to reach out to to hotel at your convenience. We look forward to hearing from you and once again, sincere apologies Kind regards,Ibis Singapore Novena Team
Oscar
Quarto queen standard
Hospedou-se em jan 2024
Negócios
21 avaliação
4.0/5
Muito bom
Publicado em 12 jan 2024
a bit noise night time... the people in the corridor making to much noise in the middle of the night. all other things are good
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Resposta da propriedade: Thank you for your review and we have noted your comments.
Ttx
Quarto standard twin
Hospedou-se em mai 2024
Viaje com amigos
114 avaliação
4.0/5
Muito bom
Publicado em 13 jul 2024
Near transportation and shopping mall, convenient to stay
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Resposta da propriedade: Dear Ttx, Thank you for the positive review. We are glad that you had a stay and hope to see you again very soon. kind regards, ibis Singapore Novena Team
Ava Hui Ping Peter
Quarto standard twin
Hospedou-se em dez 2023
Família
1 avaliação
3.7/5
Publicado em 24 dez 2023
Great front desk. The windows seemed really dirty though. Greenish mossy look
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Resposta da propriedade: Thank you for your comments and well noted. we are in the process of looking at options to get these cleaned. Kind regards, Ibis Singapore Novena Team
kittingkitty
Quarto standard twin
Hospedou-se em mar 2023
Outros
204 avaliação
5.0/5
Excepcional
Publicado em 25 mar 2023
Strategic location. Very convenient. Budget prices hidden in high end location hidden gem. Very recommend. Great for long stay and last min booking. Hygience is excellent.
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Resposta da propriedade: Dear Freckling, Thank you for your comments and we are delighted that you enjoyed your stay. We are glad that you were able to take advantage of the location and we hope that we are able to welcome you back again in the near future. Kind regards, Ibis Singapore Novena Team
B3X
Quarto standard twin
Hospedou-se em fev 2023
Outros
4 avaliação
4.2/5
Muito bom
Publicado em 11 mar 2023
Very pleasant stay. Polite staff. Very decent room size. Very clean. Not near MRT but near bus stop and a Mall and Park. Lots of food in vicinity.
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6/8
Resposta da propriedade: Dear B3X, Thank you for your email and I appreciate your review. We are glad that you enjoyed your stay. We look forward to welcoming you back in the near future. Kind regards, Ibis Singapore Novena Team
Boon Teck
Quarto standard twin
Hospedou-se em ago 2023
Negócios
33 avaliação
3.0/5
Publicado em 14 ago 2023
This is just an OK hotel, however do note the walls are badly insulated and next door closing and opening sound are magnified.
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Resposta da propriedade: Dear Boon Teck, Thank you for your feedback and we apologise for any noise issues you may have encountered. We do hope that we have another opportunity to welcome you back in the near future. Kind regards, Ibis Singapore Novena Team