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Avaliações dos hóspedes
4.5/5
Ótimo
289 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.6
Atendimento4.5
Limpeza4.6
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Todas as avaliações(289)
Avaliações positivas(280)
Avaliações com fotos/vídeo(97)
Preço adequado(22)
Piscina excelente(15)
Próximo ao shopping(14)
Quartos grandes(13)
Conveniente para compras(12)
Muitas comodidades(11)
Ótimo para crianças(9)
Vista bonita(8)
Avaliações negativas(9)
Usuário anônimo
Estúdio Premier
Hospedou-se em nov 2024
Casal
14 avaliação
5.0/5
Excepcional
Publicado em 1 jan 2025
Requested for the highest floor room upon booking & got the highest floor with a good city view. Definitely the highlight of my stay. Checking in/out was quick & the area was very convenient too. Will definitely come again as Citadines Balestier is my top staycation list now.
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Usuário anônimo
Estúdio Premier
Hospedou-se em nov 2024
Sozinho(a)
27 avaliação
4.5/5
Ótimo
Publicado em 14 dez 2024
Great place to live but it is far away from mrt. People are friendly and I appreciate their kind help on this hahaha, will surely come back again and stay longer
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Resposta da propriedade: Dear Valued Guest, --Greetings! --Thank you for choosing Citadines Balestier for your recent holiday in Singapore. -- We are delighted you had an enjoyable and comfortable stay at our serviced residence. --We are truly humbled and appreciative of your lovely compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you for fuelling everyone’s passion to serve! ---It brings us much joy to learn you will stay with us again and we shall do all possible to deserve your valued trust. –It has been our great pleasure being of service to you and all of us earnestly look forward to welcoming you back. We are at your service, and we wish you well. ---Kind regards, ---The management of Citadines Balestier Singapore
Qilimazaluodexueshan
Estúdio Premier
Hospedou-se em ago 2024
Negócios
186 avaliação
5.0/5
Excepcional
Publicado em 25 set 2024
The hotel is very convenient with many delicious places around the swimming pool, suitable for families to come out and have fun
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Resposta da propriedade: Dear Qimuzaluodexueshan, ---Thank you for your perfect review! --- We are thrilled to hear that you enjoyed your stay at Citadines Balestier Singapore. ---We are pleased that you found our serviced residence's location convenient and enjoyed the variety of delicious dining options nearby.----- It is wonderful to know that you liked the swimming pool and found it suitable for family fun. ---We look forward to welcoming you back for another enjoyable stay. ---Best regards, ---The management of Citadines Balestier Singapore
Omochilynn
Quarto premier, 1 quarto
Hospedou-se em jun 2024
Família
3 avaliação
4.5/5
Ótimo
Publicado em 11 jul 2024
1st time staying at Citadines Balestier with my family for our short break in Spore. The location is conveniently located to Sentosa and Marina Bay Sands and also to the Whampoa Food Court. The nearest shopping centre is 2-3 buses away, Vivo and Novena Shopping Point.
This apartel is still very new looking eventhough its a few years. Inside the room ammenties are clean n still new. There are 1 tv in the living room and another in our sleeping room. Shower is great n big as well.
The only downside is if you need drinking water, you will need to go down to level 6 to get it from the dispenser. I find it very inconvenient so I boiled myself with the kettle provided.
There is a washing machine cum dryer inside the service residence. No instructions was given, it’s difficult for non regular washing person to understand or use it. Some guides should be given on this. I tried washing some clothes n it came out not so dry even after the dryer being used. Left it overnight n all my clothes came out extremely crumpled!!
Otherwise everything is good😀
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Resposta da propriedade: Dear Omochilynn, --Thank you for your detailed review and for choosing to stay at Citadines Balestier with your lovely family. ---We are delighted to hear that you found our location convenient and enjoyed the amenities in your apartment. ---We appreciate your feedback regarding the drinking water dispenser and the washing machine instructions. Your comments will help us improve our services for future guests. ---We look forward to welcoming you and your family back for another enjoyable stay. ---Best regards, ---The management of Citadines Balestier Singapore
CeTheWorld
Estúdio Premier
Hospedou-se em fev 2024
Família
4 avaliação
4.7/5
Incrível
Publicado em 1 abr 2024
Nice to be back! Thank you for accommodating my special requests. Nice view! I was held up at check in and given a coffee voucher for waiting (over 10mins), but it’s fine. Unfortunately our first check-in room experience wasn’t pleasant. There was blood stain on the sofa and unknown hair, feather and droplets of water on the floor. The electric kettle wasn’t working and a day later the toilet flush down. The room had a lot of faults! But, they fixed it up quickly as soon as I called the receptionist. I don’t mean to be troublesome. I borrowed the pool towels to make bed for my dog (sorry if it’s illegal, but dun worry he’s on diapers so won’t dirty the towels). There were more snacks choices this time and I always like the lemon mint infused water. Overall, we enjoyed ourselves and had a relaxing long weekend. One more thing to pets owners, I would say this hotel is pet friendliest after I called some other hotels to check them out. I will definitely be back with my dog anytime I want to bring him along for a staycay. Cashy loved it and celebrated his birthday in the room. Thank you Citadines crews for making our stay at ease and enjoyable.
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6/10
Resposta da propriedade: Dear CeTheWorld, ---Greetings from all of us at Citadines Balestier Singapore and welcome back! ---Thank you for choosing our pet-friendly serviced residence and for taking time to review your recent stay with us. ---We are delighted you had another enjoyable and comfortable stay with us. --All of us are truly humbled and grateful for your lovely compliments for our team’s service as your kind compliments inspire us to always provide the highest level of service in our industry. Please be assured we shall be sharing your heartwarming compliment with our team, and we shall be thanking them for their friendly and dedicated customer- focused service. Thank you for making our team members feel valued too! ---It brings us much joy to learn you will be returning to stay with us and we will do all possible to be deserving of your valued support and trust. --Thank you for giving us the great pleasure and privilege to have been of service to you and your fur-kid. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. ---We are at your service, and we wish you well. ---Kind regards,The management of Citadines Balestier Singapore
Usuário anônimo
Estúdio Premier
Hospedou-se em nov 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 11 dez 2024
Awesome location & great amenities! Our go-to place for weekend staycations 😊
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Resposta da propriedade: Dear Valued Guest, --Greetings from all of us at Citadines Balestier Singapore! ---Thank you for choosing our serviced residence for your recent staycation and for awarding a perfect rating for your experience staying with us. --All of us are delighted you had a fabulous stay with us, and that you found our residence’s proximity to many eateries and amenities convenient. –We sincerely thank you for giving us the great privilege and pleasure of having been of service to you and we hope our serviced residence will always remain as your go-to accommodation whenever you wish to take a short respite from your busy schedule. –It has truly been our great pleasure and privilege to have been of service to you and we eagerly await to welcome you back soon. –We are at your service, and we wish you well. –Kind regards, --The management of Citadines Balestier Singapore
Hong Siang
Estúdio Premier
Hospedou-se em nov 2024
Casal
4 avaliação
5.0/5
Excepcional
Publicado em 10 dez 2024
Nice room. Location is good, quiet and near food centers.
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Resposta da propriedade: Dear Hong Siang, --Greetings from Citadines Balestier! –Thank you for taking the time to review your recent experience staying at our serviced residence. –All of us are delighted you had a fabulous stay with us, and you like the ambiance and cleanliness of our apartments. –All of us are indeed heartened to learn you found our location with easy accessibility to many eateries convenient and to your liking. ---We are indeed fortunate to be in the neighbourhood of Balestier where many local foodies frequently visit for their gastronomical hunts. Whether it is hawker fare at Whampoa Drive Food Center or the modern cafes at nearby malls or at the famous restaurants serving our famed Hainanese Chicken Rice and Bak Kut Teh (pork ribs in a herbal and spiced broth), locals and tourists can be spoilt for choice! ---With your experience staying with us, all of us sincerely hope Citadines Balestier will be your choice serviced residence in Singapore. --Thank you for giving us the great pleasure and privilege of hosting you and all of us earnestly look forward to welcoming you back. ---We are at your service, and we wish you well. --Kind regards,The management of Citadines Balestier Singapore
Aliena
Quarto premier, 1 quarto
Hospedou-se em jul 2024
Família
6 avaliação
3.7/5
Publicado em 22 ago 2024
Booked a second staycation for Citadines Balestier and it was another nice experience.
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Resposta da propriedade: Dear Alien, ---Thank you for choosing to stay with us again and for your kind review! ---We are thrilled to hear that you had another nice experience during your second staycation at our serviced residence. ---We look forward to welcoming you back for many more enjoyable stays. ---Best regards, ---The management of Citadines Balestier Singapore
Livia Evelyn 林善善
Estúdio Premier
Hospedou-se em jun 2024
Família
14 avaliação
5.0/5
Excepcional
Publicado em 10 ago 2024
overall the experience staying here is super!
the staff are great, the place is cozy
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Resposta da propriedade: Dear Livia Evelyn, --Thank you for your perfect rating and kind review! ----We are thrilled to hear that you had a super experience and found our staff great and our serviced residence cozy. --We look forward to welcoming you back for another wonderful stay. ---Best regards, --The management of Citadines Balestier Singapore
JKS123
Estúdio Premier
Hospedou-se em nov 2024
Família
1 avaliação
4.7/5
Incrível
Publicado em 29 dez 2024
It was a nice stay there , everything was fine
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Resposta da propriedade: Dear JKS123, --Greetings! ---Thank you for taking the time to review your recent stay at our serviced residence. ---We are heartened to learn you had a pleasant stay with us. –Your satisfaction is our top priority, and it is wonderful to hear that we met your expectations. ---All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back. –We are at your service, and we wish you well. –Thank you. --Kind regards, --The management of Citadines Balestier Singapore
Usuário convidado
Estúdio Premier
Hospedou-se em abr 2024
Família
82 avaliação
3.5/5
Publicado em 26 mai 2024
spacious and generally clean, sadly there is very strong cooking odour in room. Aircon blowing directly towards bed makes it difficult to sleep
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Resposta da propriedade: Dear JuanerLW, --Thank you for sharing your feedback. ---We are glad to hear that you found the apartment spacious and generally clean. However, we are sorry to learn about the issues with the cooking odour and the air conditioner. Your comments are important to us, and we will address these concerns to improve our guests' experience. ---We hope to have the opportunity to welcome you back for a more pleasant stay in the future. --Best regards, --The management of Citadines Balestier Singapore
Usuário convidado
Quarto premier, 1 quarto
Hospedou-se em mar 2024
Casal
2 avaliação
4.0/5
Muito bom
Publicado em 25 jun 2024
Had to stay at CITADINE Balestier because l needed to take my old dog away from my flat because my upstairs neighbour was having some noisy Reno.
Turned out my dog n l thoroughly enjoyed our stay together. Room was as big as a l rm studio with a small kitchen. Well equipped with a washing machine. So ya......nice home away from home.
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Resposta da propriedade: Dear Valued Guest, ---Thank you for your perfect rating and lovely review! ---We are delighted to hear that you and your fur-kid enjoyed your stay with us. ---It is wonderful to know that our apartment provided a comfortable home away from home for both of you. ---We look forward to welcoming you and your furry kid back for another enjoyable stay. --Best regards, --The management of Citadines Balestier Singapore
Sze Wai Sylvia
Estúdio Premier
Hospedou-se em jan 2024
Negócios
22 avaliação
4.5/5
Ótimo
Publicado em 20 abr 2024
Room is very spacious especially for a new hotel.Convenience store is located at the same building which is good even during rainning season no need to worry about at all.
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Resposta da propriedade: Dear Sze Wai Sylvia, ---Greetings from all of us at Citadines Balestier Singapore! ---Thank you for taking the time to review your recent stay experience at our serviced residence. --We are delighted you had a great stay in our spacious Studio Premier apartment, and you found the availability of a convenience store in the building useful and convenient. ---It has truly been our great privilege and pleasure to have been of service to you and we truly hope Citadines Balestier remains as your choice serviced residence in Singapore. –We earnestly look forward to welcoming you back. ---We are at your service, and we wish you well. Thank you for your valued support. --Kind regards, --The management of Citadines Balestier Singapore
Usuário convidado
Estúdio Premier
Hospedou-se em jun 2023
Família
5 avaliação
4.2/5
Muito bom
Publicado em 5 ago 2023
Cons:
Location is perfect, there is a bus stop downstairs, easy to go anywhere.
With around 5 mins walk, there is a local food court.
You will found the supermarket Fair price in a mall by approximately 10 mins walk.
Durian shop nearby, around 1-2 mins walk
Lot of Convenience stores and small shops.
2x Washing machines (including washing powder inside) and dryer available, 8 dollars per each
The room is clean and look fresh, like home. However, the clock is a bit dusty
Pros:
Would be great to have one more tissue box on the bedside table
With Kids slippers and stepping stool available would be perfect
Would be nice to have shower Anti-slip mat in the bathroom
Overall, I recommend this hotel and will book again for next time
Traduzir
Resposta da propriedade: Dear Valued Guest,Greetings! Thank you for choosing our serviced residence for your recent holiday in Singapore and for taking time to review your stay with us. ------We are delighted your adorable son and you had a pleasant stay with us, and you like the ambiance and décor of the 14th level Studio Premier you stayed in. ----We truly appreciate your feedback about the tissue provided in our apartments and suggestion on children’s slippers. Please allow us to share that our team would be most glad to provide additional amenities upon the requests of our guests and we assure you we will be sharing your suggestion on children’s slippers with our cluster management for their due consideration. -----It has truly been our great pleasure and privilege to have been of service to you and your son. All of us sincerely hope our serviced residence remains your choice lodging whenever your travels bring you and your family back. We earnestly look forward to welcoming you and your family back. We are at your service, and we wish you and your son well. ------Kind regards,The management of Citadines Balestier Singapore
Usuário convidado
Estúdio Premier
Hospedou-se em abr 2024
Família
1 avaliação
4.7/5
Incrível
Publicado em 25 mai 2024
Room clean, air conditioner and washing machine functioning well
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Resposta da propriedade: Dear fengbaozhen, --Thank you for your perfect rating and kind review! ---We are pleased to hear that you found your apartment clean and enjoyed the well-functioning air conditioner and washing machine. ---We look forward to welcoming you back for another comfortable stay. --Best regards, --The management of Citadines Balestier Singapore