Avaliações do The Serangoon House, Singapore, a Tribute Portfolio Hotel

My stay at The Serangoon House was quite a pleasant one. The location was lovely. Positives: the location was great, the hotel is situated in Little India. A few minute walk to City Square Mall, Farrer Park MRT and Mustafa Shopping Centre. The television had lots of channels, and the lounge food was quite yummy but small portions. The breakfast food was delicious too. The toilet in the B1 lounge was really pretty. The room slippers were good quality ones. Granted early check in and late check out. Special thanks to Kamala for her good service to upgrade us. Coffee in the room was good! Negatives: the bunk bed ladder was quite shaky, and the the television could not be seen from the top bunk. The toilet flush was quite weak, you need to flush multiple times. During peak hours, the lounge can be quite packed for breakfast, so service might be quite slow. Did not provide shower head, cotton buds. Not enough towels for room for 4. Bonvoy app not able to use.

IS good Kamala & the teams served us well, give us early check-in & everything is order even upgraded us . is a whole new experience in this boutquie hotel Love the stay , thanks the teams once again

The best part of this hotel is it's ideal location.

Good location and hotel. Mall is nearby and easy to access by walking.

The receptionist were very nice. The room is fancy as you can see the photo. The room was clean.

It was an interesting experience for my friends whom I booked for and they might choose to stay there in the future

Staying again as everything is perfect. Love the ambience.

Very beautiful room

ronny 是中文前台，我的天，超好的，服務態度……

とても立地がよく清潔、朝ごはんも美味しく、スタッフも親切でした。また是非泊まりたいです。

缺點如下: 1.該飯店會重複扣款!!! 2.點餐會漏上菜 3.搞不清楚客人到底有沒有預定行政酒廊 4.淋浴洗澡門有縫隙會跑水出來導致整間浴室全濕 5.晚上燈光太暗(燈快壞掉的暗) 6.插座壞掉 7.房間內無拖鞋 8.棉被內部有乾掉的血 在2024/05/04使用Trip.com APP付款完成，預定8/12-8/14入住2天的2人房， 在8/12時辦理入住時櫃檯人員跟我反映需要壓一張信用卡當保證金，且是在有需要額外收費時才會刷扣信用卡， 8/19發現被該飯店盜刷信用卡，今天8/23還在等待銀行、APP平台處理扣款問題!

乾淨 整潔 工作人員服務態度好 地理位置也很好

房間風格很好，有皇家的氣派，感覺住在皇宮一樣，房間裏面還是很安靜的，不過水籠頭滴水，有點影響睡眠

這裡有很多講中文的員工，對每一個人的服務都特別好，解決問題都很及時