Palazzo Gilistro

I liked my stay because of the hotel’s location, friendliness of people and amenities in the room. Will definitely stay there when come to Ortigia once again.

We were transferred to this hotel when the hotel we had booked had double booked our room. Our room in Palazzo Gilistro was large with two balcony windows. It was extremely comfortable and clean. The staff were very helpful and friendly. Breakfast was also very nice. The hotel is in the middle of the old town so you need to walk a small distance with bags from parking or a taxi.

Wow.. what a fantastic location, a spectacular customer service, the rooms where spot on, high quality everywhere, breakfast was perfect also. Will definitely recommend it as the area is in the middle of Ortigia... We recommend visiting the square 100 metres away in the evening, cafe Viola too

My boyfriend and I had the most wonderful 3-night stay at Palazzo Gilistro in June. The staff were so friendly and helpful, the room was fab and house keeping did such a beautiful job every day. Breakfast was delicious. Palazzo Gilistro is in the perfect central location, just a few minutes walk from the Cathedral of Syracuse with an abundance of restaurants, shops and bars all in walking distance. Despite it being in the centre of town, our room was up high above the hustle and bustle and was lovely and quiet for bed time! If we had one suggestion, It would be to make better use of the great communal roof terrace - a bar up there would be perfect! We will definitely recommend Palazzo Gilistro to our friends and family and would love to return one day!

I rate this hotel 4.5 stars if I am comparing it with the previous stay in Taormina, Hotel Casa Adele. This hotel is good but not better. We were in a deluxe double with view and large balcony--room 401. The location is ideal -- in the middle of the island Ortigia with so many shops and restos. There's a gelateria next door. A few steps away is the fabulous Fountain of Diana in a spacious piazza. On the balcony, I was chilling with my pistachio brittle accompanied by the complimentary prosecco I took from Spoleto. I was in a contemplative mood. The included breakfast is excellent. I ordered two fried eggs with bacon. The cantaloupe is particularly sweet. A special shoutout to Noemi who made sure we received our takeaway breakfasts since we checked out early at 4:30 AM. FYI: Zara is just 5 minutes away. This place is highly recommended.

We stayed here for 5 nights and loved our stay. The hotel is conveniently located just off the Piazza Archimede. If you are getting a taxi from the train station or airport, I would recommend asking to be dropped off there. The hotel is in a very central location with restaurants and places to get snacks nearby. We had a corner room on the first floor which had balconies and a separate lounge/dining room. The room was decorated beautifully, the bathroom was clean and had excellent water pressure and the bed was super comfy. There was a wide range of food to choose from at breakfast - pastries, cakes, fruit, yoghurt, bacon and eggs and meat and cheeses and the staff who helped at breakfast times were super helpful and lovely. The reception desk is not manned 24 hours, but if you contact the staff outside the manned hours, they really go above and beyond to help with issues and queries that you may have. Our flight was scheduled to arrive quite late, and then was delayed so our arrival was much later than planned. Since there would not be anyone there so late at night, they gave us very clear arrangements on how to access the building and had our room ready and waiting for us which was fantastic at the end of a very long and stressful day. We would definitely stay here again when we visited Ortigia.

While a little hard to find, and also difficult to park in Ortigia, Palazzo Gillistro was a charming home for our two days in the area. Because it is in an older building, outlets for charging phone, etc. were not by the bedside, but the bathroom was well stocked and had plenty of hot water, water pressure, etc. The windows and shutters shut out the street noise to some extent, but we were on a lower floor, so not perfect. The property has a lovely roof top covered patio with tables and chairs and a lovely view of the roof tops of Ortigia and a glimpse of the sea. The breakfasts, however, were great. So many choices and selections, from yogurt and fresh fruit to croissants and savory choices, eggs, bacon, and an amazing selection of local jams and honeys. Plus, cappuccino made on demand. Re parking: recommend that you get the Easy Park app that works for the lots in the area. Don't try to park near the marina! And, apparently, you can park in yellow curb areas to drop off your luggage a block or two from the property.

Our stay was mixed at this almost too centrally located B&B that felt more like an Airbnb at times given the lack of onsite support. In fact the ambivalent and difficult to communicate front desk staff, both sets of folks we interacted with, were not very welcoming and had a difficult time communicating with us in either English or Italian. Plus the B&B is located at the intersection of the most well lit and trafficked street corner of this enchanting old island. Which in our mid took away from the charm. Apart from that, we did enjoy the breakfast and the two ladies managing it are amazing and so friendly. As is the cleaning staff. Also appreciated the pillow options and the superior room we paid extra for had a wonderful little terrace and view. Given the not so warm welcome and the bustle of the location we wouldn’t stay here again.

We had a very nice room on the top floor with a tiny balcony and a lovely view of the city and the harbour. Our friends had spacious rooms on the lower floors. The management was most helpful in booking taxis and giving reliable advice. Breakfast was wonderful. The rooms are clean and well kept. The only problem for those who dislike noise is loud music in the late night from a nearby cafe.