Usuário convidado
17 de julho de 2024
Stellina Hotel is an older Hotel with fine facilities. It's a bit run down all over, but we are not that fancy and consider our selves, to be pretty easy to make happy. The ladies at the desk is very friendly and they were trying to meet our demands the best they could. The pool is nice and even better is the Pool bar guy Janis. He is the friendliest man you can come across and he gives great advice for restaurants and areas.. He gets 5 stars for sure! ❤️ He lifted the experience from 2 stars to 3 stars allover. The snack bar / lunch at the pool was closed for the first 4 days and the breakfast was pretty simple for the first days as well. We were surprice that suddenly it was open for the last 3 days and the breakfast got a face-lift for the remaining days as well, wich we felt was too bad, as we think this should have been the same, for the whole stay. The rooms is pretty run down, and they are very loud, with very bad beds.. We didn't get much good sleep due to noise and feeling the springs every time we turned around. The sunbeds at the pool gave better comfort 😔 Our double bed, was 2 singles put together with some blankets in the middle, to try to even it out, due to the reception giving out room to other guests by an error 😔 This took a bit of the romance away for us 🤥 We had to request one madress change, as it should have been thrown out years ago. When we said it at the reception, they changed it the day after, so thumbs up for trying. 👍 The cleaning maids woke us up in the middle of the day 3 out of 7 days, wich was supricing and a bit frustrating for us.. Usually they have a finger on the pulse in hotels, for when to do the work, without interfering with the guests having "Siesta", when the sun is simply to hot. Here a "don't disturb / please clean my room" sign on the door, could be a simple solution. When we complained about this, the reception ladies were very friendly and tried to compensate their best by giving some free traits, to make our stay better.. All in all the hotel is okay, with great lokation close to town and supermarket, but all over, we must admit to be a little disappointed, thinking about the value for money.
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