Usuário convidado
3 de fevereiro de 2023
I thought this would be a cute place to stay, it has potential. However, our stay was nothing but problems. I had reserved 4 rooms for two nights. When we checked in, they did not have all the rooms available so we compromised with the manager. The second night we had to move out of our existing rooms (crazy, I know) and into new ones. One of the rooms, that I had a code for, was already occupied. One of the rooms had a new mattress but half way through the night, not understanding why the bed was so hard, the mattress was put on the bed upside down, hence hard! We had mice visit throughout the night and ate crackers. In the beginning, I had worked with the management (they were new, I was being understandable and they fired an employee because of all the booking issues) throughout our stay and they promised me they would refund one room for one night because of all the issues we had. However, it has been two months and I have received no refund. I am not a big reviewer on my trips but after several attempts to get my refund and no responses, I thought I would like other people know my story. The thing is, this place could be very cute and happening. If only the new owners would take responsibilities for their establishment.
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