pickleman773
10 de julho de 2024
My spouse and I rented a room at this hotel on 7/8/24, checking out on 7/9/24 and were placed in Room 110, which is on the first floor right next to the front desk and laundry area. The room itself was adequate and clean, however, at 2:30am while we were sleeping the staff decided to do laundry waking us both up! All I heard was the washing machines, water flowing, and dryers running at 2:30am!!!! I went to the desk at 3am to complain informing the agent who does laundry at 2:30am while guests are sleeping right next door!!!! The agent apologized and offered to place us in a different room, at 3am. Come on, we were only there for 1 night, I'm not going to move to another room at 3am when I am checking out at 8am to resume my trip. I travel to South Haven, MI frequently and will avoid this place next time. Warning to all, if you go here, DO NOT stay in the room next to the front desk and hotel laundry on the 1st floor.
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