Best Western Plus South Hill Inn

Good clean room definitely would recommend ! Good breakfast and affordable!

Nice rooms; decent breakfast. Helpful staff. Nothing fancy or out of the ordinary. We had a two-bed room; beds are double or full (NOT Queen). Breakfast was carbohydrate-heavy with muffins, bagels; cereals; grits; waffle-maker but they did have pre-made egg/cheese omelettes as well as some fruit (apples, oranges), plain Yoplsit yogurt and turkey sausage patties.

The rooms are so clean, the staff is amazing! Definite 10 out of 10!!!! The pool was so clear and the kids had a blast. Breakfast was so good. They offer so many choices that you would have a hard time being disappointed. Take your family here if you are visiting the area

We stayed in a whirlpool room for a weekend stop on our trip. Room was incredibly clean, tub was pleasant and worked perfectly, and the bed was comfortable. I was very happy with how friendly and personable both the late night and early morning staff were when we checked in and out. We didn’t have a single issue while staying but had the impression that if we did we would receive prompt assistance. Very enjoyable.

Be aware that they are buying/bribing customers for good reviews. When we checked in, we were immediately told that if we would give them a 5-star review they would refund us $20. (That should have been my first clue: why would any hotel need to pay $20 for good reviews? Maybe because $20 is cheaper for them than paying for maintenance and actual cleaning.) This is, hands-down, the dirtiest hotel room I have ever stayed in (see photos). If we could have gotten a room elsewhere on such short notice at a reasonable price, we would have. They don't deserve even one star, and I'm incensed that I relied upon the fraudulently obtained reviews of other patrons in making a decision to book this dirty, ill-maintained hotel. As you can see by the photos, there were bugs, hairs, dust bunnies, and even gum residue on the floor of our room! (At a minimum, they need someone with a good eye to check the work being performed by their room maids.) It was so dirty, I had trepidation about letting my bare feet touch the floors. Further, maintenance was poor and repairs needed in the room, as shown in the other two photos. On the plus side, there was plenty of hot water (but the shower needed a good scrub to remove mold). And the breakfast was decent. Do yourself a favor, don't stay here. Or if you do, please don't take the $20 to mislead other travellers. This definitely doesn't deserve Best Western's Plus designation. It's more along the lines of a what I'd expect from a Motel 6.

Been here numerous times and every time I need bigger pillows! Breakfast area seems to be well set. I don't eat breakfast, so I cannot judge it. Decently clean, somehow loud occasionally, sine many construction workers stay there. They are fixing stuff, as I can see, some material is in the holloway. However, parking is small and always fool (which might be good sign), Very kind stuff at reception. Elevator, on the other hand, probably, needs a little attention, since its squeaking and clunking either way.

After a long trip it was nice to stay at the Best Western Hotel in South Hill VA. Affordable price, comfortable beds always, and happy staff. Always have a nice smile and warm welcome. There was a variety of restaurants close by.

Overall, the experience was very good. The receptionist was outstanding, cheerful, and helpful. The cook and food were fine. The exception was the room needed renovation, the bathtub drainplug did not work. They are in the process of a renovation. Could not get closer to the highway.

Traveling late and came across this gem to get a room. Front desk lady was super nice and made the check in process as swift as possible. She could see that we were tired and made the process easy. Thanks