Usuário convidado
5 de outubro de 2022
As other reviews have recently stated; this Hotel is currently under construction. They are advising on WOTIF and other websites that there 'maybe' noise and the 'building works is the exterior of the building' This is completely misleading, and untrue as most of property, in my opinion is a work site. They should not be allowed to sell the room we stayed in for example as, first and foremost it was NOT SAFE. We booked a courtyard room for 3 nights in late September/October and the courtyard area was a work site for the two days of the three. No chairs in the room, no table, we booked a courtyard room to use this space. See photos. I had a small child with me and the entire area was unsafe, no signage, minimal lighting, building material everywhere. I had to physically move a ladder to get out my door. Furthermore, the doona / bedspread on our bed had blood and what looked to be urine or some other body fluid. See photos. Stated on website, the room didnt have a toaster, again, we booked this room so we could have breakfast and sit on the tables and chairs at least before heading out each day. I reached out to Hotel Management post stay and requested a two-night refund as the room type we booked and paid for was not what we received due to it being a worksite. They are only refunding $50, and I am still waiting on my $100 (preauth) as well. Management stated I should have told them?! Pretty sure they know... .
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