Usuário convidado
31 de julho de 2024
We stayed at La Villette in Guernsey. I would say a solid 3-star unpretentious hotel offering reasonable accommodation and good quality standard fare in the restaurant. Excellent leisure facilities are free to residents and the location is handy for local bus services. Our only gripe was that the housekeeping was not that brilliant. Our room was only say 75% serviced to an acceptable standard. Over the five days we could not help but notice the accumulation of debris on the breakfast room carpet. We would have expected this to have been hoovered every day but this was not to be on our watch. Just little things that are easy to fix. Also, the smell of tobacco smoke in the reception area. Not sure where it was coming from, maybe an employee having a quick puff ? We also have to be honest in that we did not feel that the hotel deserved any additional gratuities because of these cleaning deficiencies. Even the final bill was poorly presented with a dodgy printer - see photo attached. In conclusion, a few small remedies put in place would add considerably to the visitor experience. However, we would still recommend this hotel and definitely have no issue returning & would be hoping to see those mentioned improvements.
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