Usuário convidado
12 de novembro de 2024
We had booked in at Wrightington Country Hotel for a wedding but after we tried checking in we were told the booking was cancelled so found ourselves stranded with a 7 month old. Long story short, we called Premier Inn and were welcomed with open arms by Abby. She set up a cot for my little boy and put us on the ground floor as we had a buggy. After a stressful evening she told us to leave our stress at the front door and not let it tarnish what was supposed to be a memorable day and this really helped turn our evening around, having someone put into perspective that it wasn’t a big deal and we were safe, warm and had a lovely hotel room. After reading the reviews on here it would have put me off staying but the hotel is lovely, it’s not modern but it’s clean. Although old, the furnishings are in good condition, towels fresh, bed comfortable with clean crisp linen, lovely view at the back, 12pm check out, kettle, wardrobe space, sofa, desk.. I can’t fault it and would recommend to anyone visiting for a wedding etc. Thank you premier inn for turning our day around and especially to Abby for making us laugh and feel extremely welcome !
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