Usuário convidado
28 de fevereiro de 2024
The hotel itself is very small and the room was tiny, barely enough room to walk around, however the location is absolutely amazing! The breakfast provided was nothing to write home about but it did the job. They stated on check in that a vegan alternative would be provided for my friend however this amounted to old fruit. The staff were actually very nice and quite helpful when asked for advice about things. The main reason for the poor review however is that items were stolen from my room on checkout. I forgot the items when we checked out. I didn’t think this much of a big deal as we were returning to the hotel 90 minutes later. In our arrival the cleaning person was in the room and the items that I left were no where to be seen, when I asked about this at the front desk. The receptionist became very dismissive, and just looked at his screen. When asked if they have a lost and found he just responded if we find anything we will let you know! I didn’t directly accuse them of stealing as I thought it was implied, that is the only option, the room was left for 90 minutes and upon return items were missing…
Traduzir