DeWet
24 de julho de 2023
I recently stayed at your hotel and wanted to share my experience. Overall, I had a mixed experience during my stay.
On the positive side, the hotel's location was great and the breakfast was excellent. However, I did encounter some challenges during my stay.
When I arrived at the hotel, I struggled to carry my two suitcases up the stairs after a long flight. Unfortunately, there was no assistance available to help me with my luggage. When I asked for help, the front desk staff simply suggested that I push the door. As you can imagine, this was not very helpful and I found it disappointing.
While the lack of assistance with my luggage was a downside, I did appreciate the other aspects of the hotel. However, I do hope that in the future, the hotel can provide more support for guests who may need assistance with their luggage.
Thank you for your attention to this matter.
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