Premier Inn Stoke-On-Trent (Hanley)

We came to Premier Inn hotel as a family trip. Over all it is a nice hotel. However, it doesnt have much facilities for children. The room was big, enough for 2 adults and 2 children .The breakfast was delicious, but they have no hotel chocolate.

The dirty grime in the shower tray, had to buy flip flips to use the shower. The tv remote was dirty! The shower get bottle; the metal holding it was full of rust. Better cleaning standards needed. We left earlier than planned due to the dirt. Car parking on site was useful. The restaurant was nothing special, go the ones across the road, better quality!

Pleasant staff. Good spacious clean room There is an attached pub/restaurant which served good evening food and breakfast. There is plenty of free parking and is close to the shops. I will return next time I am working in or around Stoke. ...

We were visiting friends and relatives. Our stay was pleasant. We found thecstaff pleasant candles helpful. The room was clean had good facilities and had a very comfortable bed. We had breakfast here. The food was reasonably good. However there was one problem. We had reserved a table. We collect coffee, orange juice and toast. We left them on thecrablecwhilecwe collected hot food from the buffet breakfast. We returned to the tablecloth find the waitress had cleared it. It should have been obvious that as items were still warm and untouched that we hadn't finished. This was wasteful as coffee anfctosstvwerevthrown away. It was very inconvenient as I then had to recollect coffee and toast. I had to queue for these so by the time I sat down to breakfast it was more orcless cold. Ridiculous that someone had to remain at the table so itcdiesn't get cleared.

The room, in the Annexe, was much noisier than we usually find in a Premier Inn. The hotel seems to serve a lot of people who get up much earlier than we want to. Footsteps in the rooms above were loud enough to disturb us. We were slightly inconvenienced by the fact that there was only one cup each, no glasses were provided.

Clean, comfy and modern room. Great location for Waterworld. Really friendly and helpful staff too. Only issue was problems with the self service checkout though the member of staff on duty was really helpful. Overall the perfect place to chill in the evening after a busy day.