Avaliações do Tembo House Hotel

I had a good stay. The food was great and my dietary requirements were taken care of. The breakfast offerings were adequate. The pools are great, even the one at Tembo Palace. Just a small observation. The cold milk for cereals is not cold. They put half a jog of hot milk on it and add to the other half of the jug. This makes the milk literally water as milk is already almost 90% water. Why would you add half a jug of ice to make the milk cold instead of having the milk in the refrigerator? Later this afternoon the F&B Manager came up to me to generally enquire about the food. I told him everything was great except the milk issue. I explained to him the issue but he showed surprise and ignorance. He did not know milk is already mostly water. Then he went to say that they have been serving milk filled with ice and his guests like it🤷🏼‍♂️. It’s shocking that this hotel cannot get a simple thing right by serving cold milk. I also showed him the fact online. “Milk is approximately 87 percent water and 13 percent solids”.