Home2 Suites by Hilton Stow Akron

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非常好的酒店

隔音效果不好

Definitely not what we expect from a Hilton. We didn’t even photograph all the things wrong with the room, these are only a sample. Hilton properties are often our brand of choice because they are usually clean and well taken care of. Definitely not the case for this location.

We were In town for a funeral and the staff could not have been nicer. Everyone was so friendly and greeted us daily- we were here for a week and every single person we encountered was kind. Joe and Steve at the front desk were especially gracious, Devante who was the housekeeper for our room checked with us daily to see if we needed anything, and Miss Jean at the morning breakfast was always there with a smile and a kind word every day. Also, there is a lady who I think we the assistant manager who was very helpful, but I lost the paper I wrote her name on. We had to leave in a hurry, so I was very thankful for the onsite laundry service. Also the location is wonderful, there are at least half a dozen restaurants within walking distance of the hotel, although it was 20 degrees so we drove a block. :) The hotel was sparkling clean, the coffee was always ready and hot and we loved having a kitchen to save money on eating out for an entire week. The only suggestion I have was that they should have one non-meat breakfast sandwich- my husband is a vegetarian and almost all the hot offerings had meat. He ate a lot of oatmeal and yogurt. But we will stay here again on our next visit home. Thanks to the wonderful and warm staff who treated us like family when we really needed a safe haven on a sad week.

This is a mixed review. Upon arriving at the Home2 Suites we were thrilled. We have family in Ohio and visit often. We have previously stayed at an older property and were happy to have a new option. This was our first opportunity to try Home2 Suites when we came to town for my grandaughter's graduation. The hotel is new, bright, colorful, and in a fantastic location with multiple dining options and a gas station within walking or easy driving distance. We checked into our room and it was spacious and clean. It had a full-size fridge, microwave, dishwasher, and all the necessary plates and kitchen utensils. The bed was comfortable and plenty of pillows, etc. There was a pool, a laundry/gym, free Wi-Fi, and cable TV. These were all fantastic. Now to the part that was not good. We stayed for 4 nights and 5 days. No one cleaned or serviced our room the entire time we were there. At all. Not once. At the start of the week we said "We love it here, this is our new place when we come to Stow." but by the end of the week with trash piled around us and having to track down staff to give us toilet paper and fresh towels, we changed our mind! My husband saw the cleaning crew in our hallway and told them we hadn't been serviced. Instead of coming in and cleaning our room, they had him bring them our trash bags! (which he did) The book in the room explained their cleaning schedule and said that days 1-4 would offer "light cleaning" - just making beds with no change of linen, emptying trash, replenishing supplies, etc. That was all absolutely fine with us. We are thankful for environmentally friendly businesses. But we got no light cleaning. We were bummed about the lack of service because the actual property is so lovely, affordable and convenient.

The worst home2uites I’ve ever stayed at. In fact, the only bad home2suites I’ve ever not liked. The service was beyond bad. The property was not clean or safe. The manager was not there, and the front desk staff was poorly trained. I suggest you stay at other Hilton properties in the area that are deserving of the Hilton brand name this place is not.

The property itself is nice and clean. But the bed and pillows were terrible. Hard bed. Flat pillows. The shower was bad too because the shower head leaked and shot water out at funny angles, like some of the openings were clogged. I also think for $180/night, a hottub would have been nice. I will not return.

This was our first stay at a Home2 Suites. We normally stay at Hampton Inns but we decided to try this one. We were spoiled, nice big clean rooms, very comfortable beds (best I have had). This location was close to everything. Breakfast had a lot of options to choose from and the breakfast staff were very friendly and helpful. We used the room key on our phone, easy check in and check out. The front desk guys were very friendly as we were coming and going. We were in town for a Basketball game at Akron University and it was a nice location. We didn’t get a chance to use the pool. I think we will choose Home2 Suites again