Sandpebble Beach Club Surfside Beach a Ramada by Wyndham

Clearly these condos are not in great condition. We had a terrible experience with them on 12/24/2023. Due to things not working (upon check-in 12/23/2023) tv's, sliding glass door sealed shut, we were moved to another unit 2 floors up. (I originally stipulated we needed 1st floor due to handicapped husband) We were moved from 1st floor to the 3rd floor!!!! Although they had an elevator, this was absolutely NOT the point. On 2 occasions the elevator did NOT want to work!!!!!!! Our entire plans for Christmas Eve day were ruined as we had to wait for hours before we could be transferred!!!! In the unit we were moved to we discovered the can opener did not work, lights flickered when used, bathroom paper holder broke, the waste basket in kitchen was a disgrace (filthy!) I took pictures of the waste basket AND the broken t-paper holder in bathroom. This place NEVER offered any compensation for the issues we had suffered!!! For the amount of money we paid, we will NEVER go back there! A word of advise.......stay away from Sandpebble Beach Club; they should have paid ME to stay there. A lesson well learned. I could never give them a good review!!!!!

The condo was really clean, roomy and well stocked. The location is great. A few blocks to the downtown Surfside area . Disappointed in the fact that the whole ground level was cordoned off with yellow tape. Could not use any of the chairs, BBQ Hot Tub or access the beach. Had to use the public beach access next to the bullding. Would have liked notification that this was not available before our arrival. Also Needs repairs done to the exterior and roof from storm damage.

This was a great location for me. I didn’t want to be in the busy visitor trap area even though it’s February. The balcony gave an unobstructed view of the ocean. I fell asleep every night with the sounds of the waves. The bed was comfortable. Loved having a kitchen available although I rarely used it. Issues: no one cleans the tracks of the windows or sliding glass door. There is no screen on the sliding glass doors. Both sliding glass doors are so damaged you cannot see the view. The kitchen table had chairs that were beyond repair. The front door lock broke and it took over 4 hours to fix which kept me hostage in the condo until it was repaired. It was my birthday. I was there alone. And it was dinner time. There is no “desk” at the condo to check in. Even though there is a sign pointing to an office. It doesn’t exist. I was charged a resort fee when there is no resort. There is no hot tub. The walkway is blocked off. Cannot use the beach chairs. There is nothing that makes this a resort. Although I enjoyed my stay, I would not be returning to this “resort”. It was over priced and too many negative aspects for me to enjoy my stay to it’s fullest.

Keeping in mind nothing is perfect. This stay was the closest to perfect. The word CLUB should be removed. OUTSIDE: Deceiving versus the inside of the Condo; unit 204. The building can use a paint job to meet the beautiful location it resides. A few steps to the sand, plenty of loungers and a picnic table. The 2 grills can be upgraded. Hot tub did not work and that was the only special amenities offered; no pool. Great location, close to stores and restaurants. INSIDE: GOOD: The Condo was newly updated, peaceful, very comfortable. When you walk in there is a sense of home. 2 bedrooms/2 bathrooms.( King, set of twin, and a sofa bed) Plenty of closet space and drawers. Furniture/decor was awesome. Beds were remarkably comfortable. Kitchen was spacious and equipped with everything but Food; LOL. We cooked and ate out. Nothing seemed secondhand or cheap. Washer, dryer, broom, dustpan, iron, and ironing board was also provided. BAD: (nothing major) The living room curtain had some sort of brown spots on them. The patio door May have had a broken seal but can see out. We kept them open anyway. The Master bedroom window screen had a hole in it, and the bathrooms faucet spouts had green mold underneath. Looks like housekeeping simply shines the top of them. Maintenance (Dennis) was there in less than 5 minutes to repair a very small issue. He was very kind and friendly every time we crossed him coming and going. Otherwise; all transactions are completed over the phone including code for apartment entry during your stay. Maintanence professional was the only property personnel was seen the entire stay. We were provided with the peace, rest, relaxation and comfort we were seeking. If you want more action, crowds, noise, ect. it’s about a 15 min or longer drive and this would not be the place for you. WE ARE BOOKING AGAIN!!!! Loved it!! (The top 3 photos below show the the 3 easily fixes needed.)