East Maitland Executive Apartments

This apartment was way better than I expected. All needs met all in a quiet part of town. Plenty of other amenities around within walking distance if you needed to buy anything. Top choice. Would stay here again rather than going all the way into Newcastle. Quicker to freeway from here anyway.

The receptionist is possibly the rudest person I have ever encountered, I would suggest customer service is not her thing. I was checked in through my employer and commenced working nightshift, I received a call at 11am, not long into sleeping from them demanding that I leave immediately as check out was 10am. Being that I had no involvement in the organization of the room, I was confused to say the least. After pleading with the receptionist, Joanne, I was told that the room was booked by someone else and If I did not leave I would be charged another night. Is a shame that the receptionist is ridiculously not suited to a role that involves anything to do with the public as the accommodation is new and the cleaning staff are friendly.

I stayed here for a week for work. Studio apartment. It was easy to find, clean, new. All the basic amenities are provided aside from kitchenette with cooking facilities. I only had a microwave and no cooktop. There is no laundry facility inside the studio but there is a laundry at the end of the floor, with three washing machines and three dryers. Free for use. Only 3 coat hangers inside the small wardrobe (single cupboard door with a tiny railing and 3 shelves). My stay was comfortable. Aside from the cooktop, the main issue is the lack of soundproofing in this building. I could hear the next door microwaving food. And of course, the heavy doors were very loud when people were coming and going. The keyless entry is a nice touch, meaning that I don’t have to double check if I have my keys with me. The underground car park is easy to access. Access within the building is via lift or stairs. There is no front desk reception. Despite having a label that the reception is offsite today, I feel that they are offsite 365 days of the year. They take a deposit from my bank account before my arrival. It was explained that this amount would be returned after checking out if all else goes well. The bed is large and comfortable. There are some toiletries in the form of bath soap and small containers of shampoo. There is a hairdryer. I am not sure why despite having two bedside tables, there was only one bedside lamp. For those who are interested in cooking, there is a toaster, kettle, microwave, cutlery, knife block, chopping boards, cups, plates, bowls. I was told that in the one bedroom apartment, there are cooktops. My colleague also stayed in a studio and said that she has two hot plates. I would’ve have liked to keep the studio clean, but there was only a broomstick and no vacuum cleaner. Considering cleaning services are only provided once a week, it ended up being dirtier than I’d like, at the end of my week-long stay. No issues with wifi, though it is “unsecured network”. There is not much view from my balcony. Overall, this is a very functional accommodation for work. It doesn’t exactly have a warm vibe but serves its purpose. There are places to get food within walking distance even though the streets are very quiet.