Brook Marston Farm Hotel

Wouldn’t recommend. There was a Christmas party and people were making noise outside of our room till 3am. The heating wasn’t working so the room was cold.

We booked this hotel last minute and lady on phone was very helpful and sorted us a ‘family room’ as we are 2 adults and 1 child stating that our son would have a proper bed rather than a z bed. We don’t arrive until approx 9.30pm, as had been with friends all day, and lady on the front desk was polite and informative. On walking to our room we commented on how cold the corridors were and, sadly, our room was no different. There was a tiny electrical heater in the corner (not suitable for the room size) and half the buttons were broken. We called reception asking for an electrical heater of some sort but she said they didn’t have any due to safety reasons, however, she did bring us up some blankets. We went to bed with clothes on as well as PJs due to it being so cold. I was awake until 3.30am which is when it actually started to warm up and able to nod off. There was also a continuous vibrating/humming noise similar to a generator which was also making it hard to sleep. Mattress exceptionally old and could feel every spring in your back, need replacing. Bathroom - was even colder than the bedroom and we were told to keep the door shut due to setting off the fire alarm when having a shower. The shower pressure was ok but was very hard to have a shower if you’re over 3ft in height. Shower gel and hand soap provided. There was nowhere to hang anything, not even the hand towel provided. Restaurant was also quite chilly and one lady was serving which meant things took a while. Toast, cereal selection and juices available to help yourself. Cooked breakfast was ordered if you wanted it. Tea and coffee to order to. Check out - ironically the desk wasn’t manned and a box to leave your key so no opportunity to discuss problems. Afraid we will not be returning as wasn’t even value for money!

Myself and my now husband had just the most amazing wedding day at Brook Marston Farm Hotel. Nicola and all the staff made us and every single one of our treasured guests feel welcome and comfortable. The venue was absolutely perfect, we had the freedom to make the space our own with our autumnal/halloween theme. The food was delicious, everything ran so smoothly. Every one of our guests have raved about the venue, the service, the food, everything. The rooms are all spacious, clean and cosy. The breakfasts are wonderful. Even our celiac guests had a truly yummy time. I cannot recommend this place enough. The location is very convenient, I had guests coming from very near and VERY far and no one had any trouble. There's loads of parking, and the outside spaces are beautiful. We had photos going down the track, by some huge trees, and of course on the canal which is accessed from their site. Their DJ was great, everyone danced the night away. It's a spacious yet intimate place, with lots of squishy sofas tucked away here and there. It's rustic, warm and very comfortable. Cannot recommend enough. We loved the whole experience, from finding this gem to packing up the next day. Thank you so so much to everyone involved.