Quality Inn Suwanee I-85

We booked a two night stay. Checked in around 3am and have never had an issue with any of the staff UNTIL this morning. A very rude woman came to the door stating we are on her list for check out. As we tried to explain anything to her she would cut us off and was just NASTY towards us. She left and we found the proof that our room was booked for two nights and we did not have to check out. An hour or so later the rude woman comes back BANGING on the door and screaming at us. We try to speak again yet she still wouldn’t let us get a single word in. She then threatened to call the police as if we weren’t grabbing our things to leave. We go to the stairs and as we get to the cars we hear her talking on the phone or to someone calling us “no job having broke b******.” We said to her how unnecessary that was and no matter what she still wanted to be heard more than hear us. It all felt very aggressive and unnecessary and we’re almost POSITIVE she never called the police due to her continuous berating of us while on her phone. This hotel has always been great for our last minute stays from a night out. It’s never been an issue until this lady. We literally have an email saying to check-in today but the issue is having to see that BEYOND rude woman again and her give us a hard time. Whoever that evil lady is… im praying for her. We didn’t deserve that nasty behavior. Maybe that’s why rooms are so cheap. Cheap and nasty service.

This is a low end Quality Inn.. needs money to be spent changing carpets and furniture.. over priced at $95 a night.... Would not return if in the area. Bed was clean and ok, did not take shoes off until getting into bed.

They charged me for a room that I had cancelled and when I spoke to the manager, he denied that I had cancelled, even though I had cancellation He rudely insisted that I was a no show and he would not issue refund.

Older facilty but clean, clean, clean!.and quiet! Very friendly staff, however the Price point of 129.00 is far from justified, this should be a 89 buck room. There is a reason you are maybe 20 percent occupied, you are too much money per night