229 West Zhongxin Avenue, Suzhou Industrial Park, Suzhou, Jiangsu, 215021, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.7/5
Excepcional
1748 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.6
Atendimento4.6
Limpeza4.7
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Todas as avaliações(1748)
Avaliações positivas(1700)
Avaliações com fotos/vídeo(364)
Quartos grandes(269)
Muitas comodidades(110)
Equipe da recepção cordial(110)
Ótimo para crianças(65)
Vista bonita(64)
Próximo ao metrô(57)
Ótima cozinha(26)
Avaliações negativas(48)
Natchanont Sarathana
Suíte família
Hospedou-se em fev 2025
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 23 fev 2025
Really nice hotel, good location close to railway station and mall
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Resposta da propriedade: Dear guest, thank you for your excellent review. Every city has its own reason to miss you, every season has its own difficult to part with scenes, and every apartment has sweet and warm memories. We hope that Citadines is a beautiful and special presence in your memory. We will work even harder and look forward to meeting you again!
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Vincent
Suíte Executiva - 3 Quartos
Hospedou-se em out 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 25 out 2024
I would like to express my heartfelt thanks to the staff and hotel management for the wonderful stay at Citadines Suzhou. This service apartment is conveniently located at YuJiaBang subway station and it’s about 3-4 stops away from the GuanQian Shopping street and other famous gardens.
My family and I especially love the HeMa supermarket right beside the apartment and other eateries too
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Resposta da propriedade: Thank you so much for your kind words and for taking the time to share your feedback about your stay at our hotel!We hope to welcome you and your family back to Citadines Suzhou in the future for another memorable stay,Warm regards.
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Cjayyy
Suíte Executiva - 3 Quartos
Hospedou-se em out 2024
Família
13 avaliação
5.0/5
Excepcional
Publicado em 30 out 2024
throughly enjoyed staying at this hotel! the suite was well kept and it was cozy! will definitely consider this place when i’m back 👍🏼
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Resposta da propriedade: I'm glad to hear you had such a positive experience at the hotel! It sounds like the suite made for a comfortable stay. If you have any specific highlights or features of the hotel that you loved, feel free to share! Happy travels!
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Pat@SG
Deluxe Suite - 1-Room
Hospedou-se em set 2024
Negócios
34 avaliação
4.7/5
Incrível
Publicado em 1 out 2024
Overall is fine. The room is clean. But the lighting is not sufficient especially in toilet
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Resposta da propriedade: Dear guests: Thank you for your valuable comments, we will pay more attention to the details in this regard, and we will do better for your next visit!
Usuário convidado
Suíte família
Hospedou-se em ago 2024
Família
9 avaliação
4.2/5
Muito bom
Publicado em 25 ago 2024
I've booked two nights of family size apartment (which is really spacious and impressive with its views). Unfortunately, I had a fly in the ointment after the first night there. Receptionist called me at 2 o'clock and informed me, that it's time to check out. I was slightly puzzled and went downstairs to the lobby right after the call. They told me again about checking out, so I showed them my booking information, they also seemed confused and concerned. Fortunately, they solved this issue, but I'd say it's my first time to face such ridiculous issue, although they claim themselves as a 5 star hotel. I hope they'll improve their service and booking system.
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Resposta da propriedade: Dear Guests: Hello! Thank you for your timely feedback, I hope it did not affect your mood of the trip, we will strengthen the business training of employees, we will continue to ask ourselves, better and better, please believe that we are willing to use the most enthusiastic and meticulous and warm service for you to create the most comfortable place to live in the journey, and sincerely look forward to serving you again!
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Roy Kwon
Executive Studio Apartment
Hospedou-se em ago 2024
Negócios
10 avaliação
5.0/5
Excepcional
Publicado em 2 set 2024
Fantastic stay, Never forgettable. i will stay in the same hotel here whenever I come here
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Resposta da propriedade: Dear guest, thank you for your excellent review. Every city has its own reason to miss you, every season has its own difficult to part with scenes, and every apartment has sweet and warm memories. We hope that Citadines is a beautiful and special presence in your memory. We will work even harder and look forward to meeting you again!
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GeneralChaos
Executive Studio Apartment
Hospedou-se em jul 2024
Negócios
13 avaliação
3.7/5
Publicado em 2 ago 2024
Citidines Midtown is a reasonable budget hotel. There's a basic but functional service, I believe they do breakfast but I didn't eat there, theres a bunch of restaurants outside McDs next door and a couple of coffee shops. The hotel is part of a mall. My room was on the 25th floor, had a kitchen, TV, Bose sound system. All good, but the shower pressure was very weak and the whole place is dated and a bit worn out. For Business travelers on a budget, its fine and the location is good. If you like Chinese street food, there's a selection of vendors outside. The pool is swamped with kids during the holidays so don't bother with that. 6-7/10
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Resposta da propriedade: Thank you very much for your stay and comments! Thank you for your opinion, during your stay, it is the peak of travel, more tourists, please understand! We will strengthen the improvement of hotel hardware and software facilities and service quality. Citadines Suzhou Jinji Lake Apartment regularly maintains and updates the room environment, equipment and public area facilities, in order to make your stay a more comfortable and clean environment, I hope you will have a new experience next time! Looking forward to visiting again!
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Wutang traveler
Executive Studio Apartment
Hospedou-se em jul 2024
Casal
9 avaliação
4.2/5
Muito bom
Publicado em 30 jul 2024
Location was good. A lot of things to do in the area. We not thing is the water faucet was weak. Not a lot of water coming out. Also, it needed some deep cleaning. There’s a lot of stains in the bathroom walls and dust in the room.
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Resposta da propriedade: Thank you for your comments. We apologize and regret the unpleasant experience during your stay. The hotel management values the opinions of every guest and we will further improve and improve our facilities and services. We look forward to seeing you again.
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Kheng Meng
Executive Suite - 1-Room (2 Beds)
Hospedou-se em jan 2025
Família
23 avaliação
4.2/5
Muito bom
Publicado em 21 jan 2025
Polite front desk staff. Helpful with queries. Facility location next to a metro station. Room spacious, gret for family.
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Resposta da propriedade: 您能滿意我們真的是太開心了,感謝您入住蘇州金雞湖馨樂庭公寓酒店,能夠有機會為您提供優質、高效的服務是我們莫大的榮幸,從第一次到每一次,我們始終如一,我們衹想做得更好,願您每一次入住都能留下美好的回憶,期待您的下次光臨,祝您事事順意,天天開心!
Thando23
Executive Studio Apartment
Hospedou-se em jul 2024
Família
24 avaliação
4.7/5
Incrível
Publicado em 8 jul 2024
Everything was perfect except for the swimming pool. I don't think the swimming pool is for guests. There were always children being taught to swim there. Always crowded with people from outside, from 6am to10pm. I was very disappointed with the swimming pool situation. However, the hotel was good. Very clean, spacious and the location is very convenient.
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Resposta da propriedade: Dear guest, thank you for your excellent review. Every city has its own reason to miss you, every season has its own difficult to part with scenes, and every apartment has sweet and warm memories. We hope that Citadines is a beautiful and special presence in your memory. We will work even harder and look forward to meeting you again!
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JG Trip
Suíte Executiva - 1 Quarto
Hospedou-se em dez 2024
Casal
9 avaliação
5.0/5
Excepcional
Publicado em 23 dez 2024
A huge room in a good location in Suzhou. Plan to stay again when we are in town. It is nice to have a kitchen and washing machine in the room.
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Resposta da propriedade: Dear guest, thank you for your excellent review. Every city has its own reason to miss you, every season has its own difficult to part with scenes, and every apartment has sweet and warm memories. We hope that Citadines is a beautiful and special presence in your memory. We will work even harder and look forward to meeting you again!
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Usuário anônimo
Executive Studio Apartment
Hospedou-se em jan 2025
Família
2 avaliação
3.2/5
Publicado em 30 jan 2025
Nice location near subway and city. No Swiming Pool . No Gym when we visited.
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Resposta da propriedade: 尊敬的客人,您好,感謝您入住蘇州金雞湖馨樂庭公寓酒店,對於您此次入住期間為您帶來的一些困擾和不便,我們深表歉意。酒店泳池於2025年1月15日至2025年2月7日暫停開放(在訂房提醒中已體現)健身房在商場三樓可正常使用,我們力求在繁忙時段不斷完善酒店的服務品質。再次真誠的感謝您的分享,希望下次會為帶來一段不一樣的入住體驗。
Usuário convidado
Suíte família
Hospedou-se em jul 2024
Família
3 avaliação
4.0/5
Muito bom
Publicado em 10 jul 2024
Nice, good design and kindly staff and suitable services.
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Resposta da propriedade: Dear guest, thank you for your excellent review. Every city has its own reason to miss you, every season has its own difficult to part with scenes, and every apartment has sweet and warm memories. We hope that Citadines is a beautiful and special presence in your memory. We will work even harder and look forward to meeting you again!
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Munhbayard
Suíte Executiva - 3 Quartos
Hospedou-se em abr 2024
Viaje com amigos
9 avaliação
4.7/5
Incrível
Publicado em 30 abr 2024
2 subway station were kind of far away. But soon, there will be a new station right beside hotel.
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Resposta da propriedade: Dear guest, thank you for your stay and review! wish you a happy life!
Neerajind
Deluxe Suite - 1-Room
Hospedou-se em set 2024
Negócios
2 avaliação
4.0/5
Muito bom
Publicado em 5 set 2024
Good location , extra large rooms like 1 bhk apartment.
Definitely worth staying , frontdesk is helpful
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Resposta da propriedade: Dear guests: Hello, thank you for your review! The hotel advocates "service with Xin", and we are carefully discovering the opportunity to provide you with services, so as to provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.