Avaliações do Somerset Baitang Suzhou

My teens and I checked in close to midnight due to a delayed flight, so we were glad to be received by the hotel with a warm welcome and an upgraded suite. We originally ordered a suite but got upgraded to a two-bedroom suite, which was huge. The bonus was a second bathroom which really helped us each morning as the kids wouldn’t have to get up extra early to get ready for an already early morning three days in a row. So thank you, Somerset! The rooms were tidied well every day. It was a professionally run hotel. We wish we would have had time to use the swimming pool but we were too busy.

We have been staying at Somerset Baitang for already three times, and have been so impressed we keep coming back. The rooms are quiet, the beds very comfortable and the apartments spotlessly clean. The hotel is located close to the subway in SIP and travel to various locations in Suzhou Industrial Park or the old town is easy and convenient. The hotel has a nice buffet breakfast and is located next to a large nice park and opposite a shopping mall with several decent restaurants. The best feature of the Somerset Baitang is its staff. I cannot praise them enough as they found our younger daughter's favourite stuffed animal after she had forgotten it buried in the bedlinen. Wendy Wang and her colleagues spent a day checking the apartment we stayed in and finally located our daughter's toy in the hotel laundry shop and sent it back to us. We were all so happy and cannot thank the team enough. We will be back!