Avaliações do Meriton Suites Pitt Street

Although my room was very nice and what I expected, unfortunately my overall experience was not very pleasant at this hotel. The staff at the front desk was not only rude, they actually suggested that I find another hotel during check-in because I pointed out a fee discrepancy (credit card surcharges) that was not disclosed during my booking reservation on Trip.com app. Meriton properties doesn’t disclose before, during, or after the reservation (Trip.com) that a credit card usage fee will be added, and that’s dishonest in my opinion. What’s disappointing is the attitude I get for pointing out Meriton’s mistake. First they pointed to the sign on the front desk, however I didn’t make this reservation while standing in their front lobby. Second, they said I should have booked on their website next time where it’s disclosed—perhaps then Trip.com should remove them from their approved hotel list. Finally, to learn of the policy while I check-in by pointing to a sign at the front desk, and then being told that if I don’t like the policy that “I can checkout and take my business elsewhere”, was the last straw and is the definition of horrible customer service and poor resolution management. They could have handled this issue differently and just said, “we will look into it and try to do a better job of informing our customers of our policy online. We apologize for this miscommunication.” They did email me afterwards with an apology but they still didn’t acknowledge their dishonesty in not disclosing their credit card usage fee on Trip.com app.

the service and location very good,u fortunately the lift very bad,we must wait to long……

They had 3 lifts and one was down, shard by the guests and car park users so you can imagine the wait time was like forever as many others mentioned. The longest I had waited for was 2 mins. The rooms were pretty worn and apparently needed big renovation. My son has sensitive skin and it was soon reflected the cleanliness of the carpets and curtains were quite bad. He had rashes 15 mins after entering the room. I didn’t expect such problem given it’s an expensive apartment. Otherwise the location is great, easily accessible to the attractions.

location is really convenient. I love the balcony, the view is brilliant!

I stayed at Meriton for 9 nights with my son in Oct 2022. The location is excellent, with the Townhall train station & light rail located within 2mins walk from the building. There is also a Woolworths next block. The major shopping district is within less than a minute walk / located at the next light rail station, QVB station. One of my biggest pet peeve, are the lifts, there are 3 of them and they run from carpark levels all the way till the top floor which is probably in the 50s, we had to wait really long to take the lifts. Meriton apparently leases out their carpark lots too, hence the wait for the lifts is even longer during weekends when there’s a mix of the existing room guests, new guests checking in with their luggages as well as the people picking up their cars from the carpark. It’s just a hot mess. Meriton should really consider segregating the lifts to serve different floors. And have the people who are picking up their cars, to use other lifts instead of main lobby lifts. I like how the room is equipped with a Washer & dryer, was able to have clean set of clothings everyday. I couldn’t start the dryer, called for help and had to wait more than 30mins, the handyman only came after my second call. Although I stayed at the property for 9 nights, the room-keeping was very basic , just a change of new set of towels, bed was made, disposal of rubbish and replenishment of condiments (like coffee, creamery and sugar) and bathing supplies. No vacuuming of floor or washing of the bathroom, hence the room is dusty and the bathroom especially the rubber tubings surrounding the glass door has mould too. Also, the frequency of house-keeping was inconsistent, initially was once every 3 days for first 6 days and then it became everyday. In conclusion, it’s still an excellent place to stay because of strategic location but do manage your expectations when it’s comes to the upkeep of the rooms, the hotel lifts and level of services. By the way, when I was there, the hotel lobby was undergoing renovation, so hopefully the lift situations improve.

worst lift ever met

Good location with facilities

โลเคชั่นดี ถ้ามาแบบครอบครัวคือดีมาก มีเครื่องซักผ้าในห้อง คือเลิสมาก มีครัวด้วย ใกล้ๆ มีร้านอาหาร ใกล้ห้าง ใกล้สถนนีรถไฟ เดินทางสะดวก

MERITON不能提前拿房卡必須下午3點的哦，可以寄存行李，（不住滿一星期）不打掃衞生…每天垃圾我們自己處理、之所以選了這家，之前在黃金海岸住的蠻好。洗髮沐浴露跟前台要、牙刷牙膏自己帶哦，本來想用筆（發現沒筆芯）第一碰到，主要是看中地段不錯.出入方便.附近吃的、購物中心很多、T8車站就在附近…直達機場，一星期了酒店按金還沒退….夠慢的…

房間有獨立卧室，兩個衞生間，廚房設施齊全，在樓下超市買食材簡單加工非常方便！洗衣機烘乾機用起來也非常方便。位置很好，離悉尼塔、海德公園很近。

特別棒 在這裏住了11天，很方便、舒適。 生活？購物，去主要景點都很方便 步行可達

位置不錯 幾分鐘到火車站，購物也很方便。

酒店比較殘舊但係勝在在市中心，一條街之內有兩個站一個係gadigal一個係town hall，其實pitt street向前行已經係QVB，坐電車三個站就到歌劇院，兩個站到 China Town真係好方便！

房間一進來洗衣房地面有很多積水。設施比較老舊。廁所浴室淋浴玻璃也沒有密封條導致洗澡水會漏到外面的浴室地板。窗户不是很密封。整個房間一到晚上，餐廳那邊的牆板會一直震動（我看了一下外面是水磅機的機台間）。這個公寓三天才打掃一次。鍋碗瓢盆都比較臟，爐灶有點漏煤氣，煮飯開着火苗都往枱麪跑。地理位置可以，出門就是電車站