Isabelle M
4 de maio de 2024
Easy to find, clean and a welcome sight after a long day, but, unfortunately the next morning was somewhat disconcerting….individual looking after breakfast and reception did not appear very happy to be at work today, which is unfortunate for a place that should be welcoming and inviting. Also, at approximately 10:15 in the morning, with checkout still 45 minutes away, I’m coming out of the shower and the door opens!! When I said, heh, we’re still here, I was told that she thought our truck was gone!! When I went to check out, I asked to confirm, very respectfully, what time was checkout. When I was told 11:00, I asked why someone had come to the door and opened it at the time they did, to which the individual responded, that was me, and I thought you were gone, cause you said it was a gray truck and the only one out there was white!!! No apologies, and to be fair, the truck is indeed gray, a very light gray, but nonetheless, a simple check with the front desk (which she was manning) would have clarified we HAD NOT checked out!!!
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