Ahlex
11 de maio de 2024
1.5 out of 5 because they let us store our luggage after our checkout since our flight was in the late afternoon.
Generally, the stay was alright for the first two days until the second night came. That was when the first baby cockroach made its presence known. After getting rid of it and taking it as a one-off incident, we continued staying in the room since we only had 1 more night left. Then on our last night... we opened the drawer to find an infestation of tiny bugs with a glossy black exterior... We immediately closed it and moved all of our stuff away from the cabinet with the TV on top. As it was our last night, we thought it pointless to switch rooms since the bugs were isolated to the cabinet. Then, as we were tucking in for the night, we saw the second baby cockroach of the stay running across the carpeted floor. After we killed that one, we saw another tiny one running around the bathtub in the toilet... Honestly, we were exhausted so we just turned in for the night. The moment day broke, we packed up only to have another baby cockroach run across the carpeted floor. We quickened our pace and checked out early to highlight to the reception about the infestation issues, with pictures and videos by the way... The first staff had a nonchalant response to it simply nodding with "Ohs". He even added that the infestation is due to the hotel doing pest control and so they would be coming out of the sewage. But mind you, the infestation was in the drawer of the cabinet where the TV was, so it was clearly not in the toilet. The second staff had a slightly better attitude saying that they would look into it and resolve it. They both did not look surprised by the bugs issue though, so maybe it speaks a lot about the condition of the rooms...
Traduzir